3rd line support Work, Jobs in Bury, Eng (with Salaries)

3rd Line IT Engineer
MCS Group —Ormskirk
- £45,000 - £55,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
10h
Business Systems Support Engineer I
Brand Addition —Manchester
- Full-time
- Hybrid work
- Software troubleshooting
- ERP systems
- SQL
Quick apply
Preconstruction Administration Assistant
F Parkinson Ltd —Bury
- £21,500 - £26,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Home Energy Advisor
M Group —Manchester
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Azure
- Computer Science
- Windows
BUSINESS SUPPORT OFFICER 5
Lancashire County Council —Preston
- £32,061 - £36,363 a year
- Full-time
- School
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Azure
- Windows
- AWS
Temporary Works Coordinator
Strabag —Manchester
- Temporary
- Civil engineering
- Microsoft Office
- Communication skills
13d
Payroll/HR Specialist
Car Benefit Solutions —Bury
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Human resources
Quick apply
12d
Senior Project Manager
M Group —Rochdale
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee discount
Site Engineer
Strabag —Manchester
- Civil engineering
Section Engineer
Strabag —Manchester
1st/2nd Line IT Engineer
technologE Ltd —Manchester
- From £27,500 a year
- Full-time
- Azure
- Windows
- Computer networking
- Free parking
- Profit sharing
Quick apply
5d
Project Manager
Teckentrup Door Solutions Ltd —Warrington
- £40,000 - £55,000 a year
- Weekend availability
- Project management
- In-person
- Free parking
Quick apply
5d
TEACHING ASSISTANT 1
Lancashire County Council —Clayton le Moors
- £25,949 a year
- Part-time
- First Aid Certification
- School
7d
Planner/Administrator
Sureserve —Widnes
- £28,000 a year
- Microsoft Office
- Employee discount
Quick apply
VOR Coordinator
Trane Technologies —Bolton
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Monitoring Officer - Direct Payment
Calderdale Council —Halifax
- £28,598 - £31,022 a year
- Full-time
14d
Planning Co-Ordinator
M Group —Preston
- £26,500 - £30,000 a year
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Temp Works Designer
Bethell Group PLC —Kearsley
- Full-time
- Microsoft Word
- Civil engineering
- Microsoft Excel
Quick apply

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3rd Line IT Engineer

MCS Group
Ormskirk

Quick apply

Job details

Full-time
£45,000 - £55,000 a year
10 hours ago

Benefits

Free parking
Employee mentoring programme
Company pension
Canteen
Discounted gym membership
Company events
Private medical insurance
Employee discount
Gym membership
Bereavement leave
On-site parking

Qualifications

Microsoft Windows Server
DHCP
Continuous improvement
IT support
DNS
Root cause analysis
Account management

Full job description

THE ROLE

As a Lead IT Engineer, you will serve as the final escalation point for technical issues across our client base. You’ll work on the most complex incidents, assist in service design and delivery, deliver a wide range of IT projects, such as Microsoft 365 migrations, infrastructure upgrades, networking installations, and act as a technical reference point for the service desk. This role is ideal for a senior engineer with strong all-round knowledge, excellent troubleshooting ability, and a proactive mindset for continuous improvement.

KEY RESPONSIBILITIES

- Act as the highest escalation point for technical incidents and service requests.

- Troubleshoot and resolve complex issues across infrastructure, networks, cloud, servers, firewalls, and endpoint management.

- Perform root cause analysis for recurring or critical issues and implement permanent fixes.

- Handle advanced onboarding, migrations, and client infrastructure projects where required.

- Support, guide and mentor all engineers on complex issues and personal development.

- Lead on difficult or high-priority client cases, maintaining calm under pressure.

- Assist with creating and maintaining internal knowledge base and documentation.

- Liaise with vendors and suppliers for support escalations and service issues.

- Communicate with clients clearly, particularly around complex technical issues, ensuring confidence and understanding.

- Support the Account Management team with technical insight when reviewing client environments.

- Deliver technical tasks within client projects including configuration, migration, implementation, and testing.

- Work on Microsoft 365, networking, server and endpoint projects.

EXPERIENCE AND SKILLS NEEDED

- 5+ years in IT support roles.

- Broad technical experience across Windows Server, Microsoft 365, networking (DNS, DHCP, routing), firewalls, cloud technologies, and backup solutions.

- Experience with RMM and PSA tools.

- Strong diagnostic, troubleshooting and decision-making skills.

- Calm, structured approach to problem-solving with a high attention to detail.

- Able to mentor others and contribute to the improvement of the overall service function.

- Relevant industry certifications (e.g. Microsoft, Cisco, CompTIA) are desirable.

WHAT WE OFFER

- Private healthcare
Access to private medical cover for faster treatment and peace of mind.

- 33 days holiday per annum, including bank holidays and your birthday off
Generous holiday allowance to help you rest, recharge and celebrate.

- Professional development plans
Structured plans to support your career growth and long-term goals.

- 8 hours of training per month
Dedicated time each month for learning, development, or certifications.

- Funded qualifications
We cover the cost of relevant professional qualifications to support your progression.

- Employee of the Quarter scheme, with the potential to win substantial prizes
Quarterly recognition programme to reward high performers.

- Company events and nights out
Regular team socials and celebrations throughout the year.

- Discounted gym membership
Stay active with discounted access to local gyms.

- Perkbox rewards account, providing a range of discounts
Nationwide perks and everyday savings through your Perkbox membership.

- Mental health support
Access to mental wellbeing resources and confidential support through our healthcare provider.

- Pension contribution
Company contributions to help you plan for the future.

- Free onsite parking
No daily parking stress, just pull up and walk in.

- Large, modern office with breakout room
A bright, spacious workspace with breakout areas for collaboration and downtime.

HOW TO APPLY

If you wish to apply for this role, please send your CV directly to [email protected].

Pay: £45,000.00-£55,000.00 per year

Benefits:

Bereavement leave
Canteen
Company events
Company pension
Employee mentoring programme
Free parking
Gym membership
On-site parking
Private medical insurance

Ability to commute/relocate:

Ormskirk L40: reliably commute or plan to relocate before starting work (required)

Application question(s):

Why would you like to work at MCS?

Experience:

IT support: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

3rd line support jobs in bury, eng

3rd Line IT Engineer

Business Systems Support Engineer I

Preconstruction Administration Assistant

Home Energy Advisor

3rd Line Support Engineer SME - FTC

BUSINESS SUPPORT OFFICER 5

3rd Line Support Engineer

Temporary Works Coordinator

Payroll/HR Specialist

Senior Project Manager

Site Engineer

Section Engineer

1st/2nd Line IT Engineer

Project Manager

TEACHING ASSISTANT 1

Planner/Administrator

VOR Coordinator

Monitoring Officer - Direct Payment

Planning Co-Ordinator

Temp Works Designer

I want to receive the latest job alerts for 3rd line support in bury, eng

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