Customer success manager Work, Jobs in Cambridge (with Salaries)

Customer Success Manager
Cambridge Intelligence —Cambridge
- Hybrid work
- Negotiation
- Annual leave
Customer Success Manager - UK
ADVANCE®AI —Saint Neots
- Travel
Quick apply
23h
Customer Success Manager
Clarivate —Cambridge
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- No degree
Customer Success Manager
Arrow Electronics, Inc. —Newmarket
- Full-time
- Microsoft Office
- Annual leave
1d
Merchant Success Manager - eCommerce
Worldpay (UK) Limited —Cambridge
- Communication skills
Quick apply
Graduate Management Trainee - Cambridge
Enterprise Mobility —Cambridge
- Full-time
- Sales
- Customer service
- Bachelor's degree
Renewable Energy Area Sales Manager
Regen Renewables Ltd —Royston
- £50,000 - £100,000 a year
- Full-time
- Customer service
- Microsoft Office
- Driving
Quick apply
Hire Manager
Travis Perkins —Cambridge
- Full-time
- Customer service
- Leadership
- Employee discount
8d
Trainee Sales Manager
SmartSharp ltd —Cambridge
- £25,000 - £60,000 a year
- Full-time
- Management
- Sales
- Driving
- Free parking
Quick apply
1d
Shop Manager - Cambridge
Wood Green The Animals Charity —Cambridge
- £27,300.00 - £28,377.58 a year
- Full-time
- Annual leave
- Employee discount
7d
eCommerce Growth Director UK & ROI
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Organisational skills
Quick apply
Account Manager - SMB
Gearset —Cambridge
- Full-time
- Hybrid work
- DevOps
- Continuous improvement
- Communication skills
- Life insurance
Assistant Store Manager - CAMBRIDGE
Sostrene Grene —Cambridge
- £30,000 a year
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
3d
Business Development Manager
TaiSan —Cambridge
- £40,000 - £50,000 a year
- Full-time
- Business development
- Communication skills
- Negotiation
Quick apply
eCommerce Platform Partner Manager UK & ROI
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Communication skills
Quick apply
Customer Account Manager - Huntingdon
Construo —Huntingdon
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Deputy Manager - Cambridge Bar Hill - 39 hours
Pets at Home —Cambridge
- Weekend availability
- Management
- Customer service
- Leadership
- Annual leave
3d
Business Manager - Automotive
EMG Motor Group —Cambridge
- £50,000 a year
- Weekend availability
- Bilingual
- Management
- Sales
- Employee discount
Quick apply
Assistant Store Manager - Stevenage
Oak Furnitureland —Stevenage
- £52,000 - £55,000 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
Key Account Manager
IQVIA —Cambridge
- Full-time
- Hybrid work
- Sales
- No degree
- Negotiation
- Annual leave
- Employee discount

I want to receive the latest job alerts for customer success manager in cambridge

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Success Manager

Cambridge Intelligence
Cambridge

Apply Now

Job details

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Data visualisation
Account management
Negotiation

Full job description

As a Customer Success Manager at Cambridge Intelligence, you’ll join our Customer Success team to build and maintain strong relationships with our customers and help them identify and resolve any issues.

What’s involved?

You’ll be the first point of contact when a customer signs up for one of our products, and this is where you’ll get to finely tune your excellent customer relationship building skills.

You'll onboard new customers, be responsible for key account management, including renewals, account development but also host product update/roadmap sessions. You’ll also follow up with customers on ad hoc support incidents, and collaborate with the team and our Head of Customer Success regarding any issues to ensure the highest levels of customer care.

Who’s the ideal candidate?

Our products are market-leading developer toolkits for data visualization. It’ll be your job to ensure our customers get the most out of them.

To thrive in this role, you should relish working with cutting edge technology and enjoy liaising with product teams within our customers’ organisations. You’ll enjoy the culture of working in an SME and seeing your contribution make a huge difference to the overall success of our growing business.

With account management experience you’ll have a technical appreciation for software and web technologies, and have some experience working in a customer success or renewals role. You’ll be a people-person and enjoy establishing an ongoing rapport with the customer’s team, specifically developers, product managers and business executives. You’ll be able to communicate easily at all levels and enjoy nurturing those relationships and seeing them grow.

You might also have experience of:

Negotiating and managing commercial agreements
Working with data visualization products or web related technologies

Who you'll work with

You’ll work alongside two Customer Success Managers and report into the Customer Success Operations Manager as part of the wider Commercial team, collaborating cross-functionally with colleagues across the business to help customers achieve their goals.

Be yourself

We want to build a fair, respectful and welcoming company, where everyone feels at home. That means taking a long-term approach to equality, diversity and inclusion – not treating it as a tickbox exercise. With the help of our EDI group, we’re working to make every aspect of the business – including recruitment – fair, respectful and inclusive.

Benefits

Pension – up to 6% employer contribution
Medical and dental insurance (BUPA)
Hybrid working – typically 3 days in the office during onboarding, then 1–2 days per week
Up to 12% discretionary bonus
25 days annual leave
5 days of professional development paid for by the company
Death in service benefit
Flexible holiday benefits
Cycle scheme (fully funded by the company)
EV scheme (conditions apply)

You need to have the right to work in the UK. Unfortunately, we can't offer sponsorship either now or in the future.
Please, no agency approaches.

Apply Now

Refine Your Search

customer success manager jobs in cambridge

Customer Success Manager

Customer Success Manager - UK

Customer Success Manager

Customer Success Manager

Merchant Success Manager - eCommerce

Graduate Management Trainee - Cambridge

Renewable Energy Area Sales Manager

Hire Manager

Trainee Sales Manager

Shop Manager - Cambridge

eCommerce Growth Director UK & ROI

Account Manager - SMB

Assistant Store Manager - CAMBRIDGE

Business Development Manager

eCommerce Platform Partner Manager UK & ROI

Customer Account Manager - Huntingdon

Deputy Manager - Cambridge Bar Hill - 39 hours

Business Manager - Automotive

Assistant Store Manager - Stevenage

Key Account Manager

I want to receive the latest job alerts for customer success manager in cambridge

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected