customer enablement manager Work, Jobs in cardiff (with Salaries)

Customer Enablement Manager
LexisNexis Risk Solutions —Cardiff
- Full-time
- Management
- Analysis skills
- Organisational skills
- Employee assistance programme
- Employee discount
Product Manager II
LexisNexis Risk Solutions —Cardiff
- Full-time
- Product management
- Agile
- Communication skills
- Employee assistance programme
- Employee discount
Product Mgr II
LexisNexis Risk Solutions —Cardiff
- Full-time
- Product management
- Agile
- Communication skills
- Employee assistance programme
- Employee discount
Product Manager II
RELX —Cardiff
- Full-time
- Product management
- Agile
- Communication skills
- Employee assistance programme
- Employee discount
Product Mgr II
RELX —Cardiff
- Full-time
- Product management
- Agile
- Communication skills
- Employee assistance programme
- Employee discount
Business Development Manager
LexisNexis Risk Solutions —Cardiff
- Full-time
- Sales
- Communication skills
- Negotiation
- Employee assistance programme
- Employee discount
2d
Global Product Manager, Lab Filtration Microbiology
Cytiva —Cardiff
- Full-time
- Up to 50% travel
- Bachelor's degree
- Product management
- Annual leave
Technical Product Manager (API)
Creditsafe —Cardiff
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- APIs
- Annual leave
11d
Business Development Manager
RELX —Cardiff
- Full-time
- Sales
- Communication skills
- Negotiation
- Employee assistance programme
- Employee discount
2d
Senior Manager, Product Regulatory Affairs
KLA —Newport
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
Senior Manager QA Product Reliability
Vishay —Newport
- Doctoral degree
- Engineering
- Master's degree

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Customer Enablement Manager
LexisNexis Risk Solutions —Cardiff
About the role : role is responsible for leading and scaling customer enablement capabilities to ensure customers successfully adopt, realise value from, and…
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2d

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Customer Enablement Manager

LexisNexis Risk Solutions -
Cardiff

Apply Now

Job details

Full-time

Benefits

Season ticket loan
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Management
Performance management
Analysis skills
Organisational skills
APIs
Communication skills

Full job description

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help customers solve complex challenges across Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation, and Customer Data Management.
Learn more at risk.lexisnexis.com.

About the team: You will manage a team of 3 Customer Enablement Consultants, who partner closely with Sales, Customer Support, Product, and Technology to reduce reliance on reactive support, accelerate time‑to‑value, and measure success through training engagement, product usage, and customer readiness metrics.

About the role : role is responsible for leading and scaling customer enablement capabilities to ensure customers successfully adopt, realise value from, and expand their use of our products and services. The Customer Enablement Manager is responsible for managing a team of specialists who delivery product enablement programmes, ensuring they are aligned to business priorities and customer outcomes. Working closely with Sales, Customer Support and Product, the manager ensures enablement initiatives reduce reliance on reactive support, accelerate time to value, and improve overall customer readiness and product adoption.

Responsibilities:

Define and own the customer enablement strategy across onboarding, training, and product adoption for GUI, API, and batch customers.
Ensure enablement programmes are scalable, repeatable, and aligned to customer journeys, business objectives, and product strategy.
Oversee the creation and continuous improvement of customer education content, including guides, videos, release materials, and self‑service resources.
Lead feature enablement and release education in partnership with Product, Engineering, and Sales to ensure customer‑ready launches.
Lead, coach, and develop a team of Customer Enablement Specialists, setting clear objectives, performance expectations, and development plans.
Partner closely with Sales and Customer Support to improve handovers, reduce repeat issues, increase self‑service adoption, and support renewals.
Define, track, and report on enablement success metrics, using data and customer feedback to optimise programmes and inform product and process improvements.

Requirements:

Proven experience leading customer enablement, customer success, training, or onboarding teams
Demonstrate exceptional people management skills, including coaching, performance management, and team development
Excellent written and verbal communication skills, with the ability to influence senior stakeholders and cross functional partners
Good understanding of instructional design principles and scalable learning approaches
Ability to translate complex technical products into clear customer value and use cases
Comfortable working with technical concepts and collaborating closely with Product and Engineering teams
Exceptional analytical skills with experience using data to measure impact and drive decision making
Excellent organisational and prioritisation skills, with the ability to manage multiple initiatives simultaneously
Experience operating in a matrixed or fast changing environment

Working for you :

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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customer enablement manager jobs in cardiff

Customer Enablement Manager

Product Manager II

Product Mgr II

Product Manager II

Product Mgr II

Business Development Manager

Global Product Manager, Lab Filtration Microbiology

Technical Product Manager (API)

Business Development Manager

Senior Manager, Product Regulatory Affairs

Senior Manager QA Product Reliability

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