Customer operations agent Work, Jobs in Carrickfergus, Ant (with Salaries)

Customer Service Agent - PART TIME - Belfast City Airport
Swissport International AG —Belfast
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
6d
Customer Operations Agent
GBLRN - POF - European Ferries (Irish Sea) Limited —Larne
- Communication skills
Quick apply
Customer Service Agent - PART TIME - Belfast International Airport
Swissport International AG —Belfast
- £13.57 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
6d
Freight Customer Service Agent
Stena Line —Belfast
- £12.50 an hour
- Full-time
- Customer service
- English
- In-person
- Employee assistance programme
Business Service Desk Agent, Deloitte Digital, T&T Solutions
Deloitte —Belfast
- Overtime
- Hybrid work
- Microsoft Outlook
- Customer service
- Communication skills
Security Officer
Mercury Security and Facilities Management Ltd —Belfast
- From £13.44 an hour
- Full-time
- Microsoft Word
- IT
- In-person
Quick apply
2d
IBIS City Centre - Guest Service Agent
Andras Hotels —Belfast
- £10.40 - £13.20 an hour
- Full-time
- Hospitality
- Hotel
- Front desk
- Free parking
- Annual leave
Quick apply
12d
Lead AI Engineer - Financial Inclusion
M-KOPA —Belfast
- Full-time
- Remote
- Scripting
- AI
- Leadership
Content Marketing Manager
ScreenCloud —Belfast
- Hybrid work
- IT
- Annual leave
- Flexitime
Principal Product Engineer
Budibase —Belfast
- £90,000 - £110,000 a year
- Full-time
- Hybrid work
- Management
- AWS
- JavaScript
Quick apply
7d
Software Developer - Prime Services
Marex —Belfast
- Full-time
- Azure
- DevOps
- Java
Quick apply
1d
Technical Applications Engineer
Camlin Group —Lisburn
- Weekend availability
- CRM software
- Salesforce
- Engineering
Quick apply
14d

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Customer Service Agent - PART TIME - Belfast City Airport
Swissport International AG —Belfast
Resolve passenger concerns and complaints in a timely and effective manner, demonstrating empathy and understanding. Free onsite parking whilst at work.
£12.91 an hour
6d
Customer Operations Agent
GBLRN - POF - European Ferries (Irish Sea) Limited —Larne
Problem solving ability- staying calm in busy periods and making customers feel heard with queries and complaints. Be confident handling cash and PDQ Machines.
Quick apply

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customer operations agent jobs near carrickfergus, ant

Customer Service Agent - PART TIME - Belfast City Airport

Swissport International AG -
Belfast

Apply Now

Job details

Permanent | Part-time
£12.91 an hour
6 days ago

Benefits

Free parking
Employee assistance programme
On-site parking

Qualifications

Hospitality
Customer service
English
Administrative experience
Data entry
Communication skills

Full job description

Overview:

Job Title: Customer Service Agent

Company: Swissport

Location: Belfast City Airport

Contract Type: Part Time

Hours: 20 hours per week, between Monday – Sunday (shift work) FULL FLEXIBILITY REQUIRED

Salary: £12.91 per hour,

About the company:

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

About the Role:

As a Customer Service Agent with Swissport, you will be an integral part of our commitment to delivering exceptional service to passengers and clients alike.

Responsibilities:

Key Responsibilities:

Greet passengers and provide friendly, professional assistance throughout their journey.
Assist passengers with check-in procedures, luggage handling, and boarding processes.
Handle inquiries and provide accurate information regarding flight schedules, baggage policies, and other relevant details.
Ensure compliance with airline and airport regulations, including security and safety protocols.
Collaborate with colleagues and stakeholders to maintain efficient and smooth operations.
Resolve passenger concerns and complaints in a timely and effective manner, demonstrating empathy and understanding.
Perform administrative tasks, including data entry, documentation, and reporting as required.
Ensure deployment of the environmental processes and procedures. Referring to the QHSE Manual.

Qualifications:

Qualifications:

Prior experience in customer service, hospitality, or related fields is advantageous.
Excellent communication skills, both verbal and written, with proficiency in English; additional language skills are a plus.
Ability to work efficiently in a fast-paced environment while maintaining composure under pressure.
Flexibility to work various shifts, including weekends, holidays, and evenings, based on operational needs.
Demonstrated problem-solving abilities and a proactive approach to resolving issues.
Attention to detail and accuracy in handling passenger information and documentation.

Benefits:

Access to Employee Assistance Programme and wellness initiatives.
Comprehensive training and development programmes.
Free onsite parking whilst at work
Retirement savings plan with employer contributions.
Career advancement opportunities within the aviation industry.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations.

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.

Apply Now

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customer operations agent jobs in carrickfergus, ant

Customer Service Agent - PART TIME - Belfast City Airport