Senior customer success manager Work, Jobs in Caversham, Brk (with Salaries)

Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
8d
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Key Account Director - FM Services
Samsic UK —Reading
- £80,000 - £145,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Negotiation
Quick apply
Senior National Account Manager
Bayer —Reading
- £65,000 - £75,000 a year
- Hybrid work
- Analysis skills
- Retail management
- Negotiation
- Annual leave
- Employee discount
9d
Key Account Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Maintenance
- Travel
- Contracts
- Life insurance
- Referral programme
Quick apply
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Customer Success Manager
Esri UK —Aylesbury
- From £39,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Leadership
- Health & wellbeing programme
- Work from home
Quick apply
10d
Customer Success Lead (Life Sciences)
Honeywell —Bracknell
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
Key Account Manager
Loma Systems —Farnborough
- £60,000 - £75,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
Senior National Account Manager
Pierre Fabre —Reading
- Marketing
- Analysis skills
- Business
Senior Account Manager
AkzoNobel —Slough
- £52,900 - £75,600 a year
- Sales
- Travel
- In-person
Quick apply
National Account Manager – Export
PepsiCo —Reading
- Sales
- Analysis skills
- Communication skills
10d
Business Development Manager – IT & Cyber Security
Intouch Tech (UK) —Farnborough
- £30,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Referral programme
Quick apply
Enterprise Relationship Manager - Banking, Financial Service & Insurances (m/f/d) - Reading, UK
IGEL Technology GmbH —Reading
- Sales
- English
- Presentation skills
Sr Enterprise Account Manager
Proofpoint —Reading
- Full-time
- Hybrid work
- Sales
- Salesforce
- Flexible schedule
Sales Executive BFSI UKI
Stibo Systems —Reading
- Full-time
- Hybrid work
- Sales
- Salesforce
- AI
Senior Rental Account Manager - Lighting
Midwich Group —Bracknell
- Free parking
- Employee assistance programme
9d
Senior Account Manager
Air IT —Abingdon
- Full-time
- Hybrid work
- Azure
- Communication skills
- Annual leave
- Employee assistance programme
Strategic Account Manager (B2B Software Technology or Professional Services)
Seequent —Reading
- Hybrid work
- Sales
- Master's degree
- Business
CX Team Leader (Fixed-Term-Contract)
cinch —Hook
- Up to £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Financial services
- Employee assistance programme
Quick apply

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senior customer success manager jobs near caversham, brk

Senior Customer Success Manager

Rocket Software -
Newbury

Apply Now

Job details

Full-time
8 days ago

Qualifications

Sales
Information security
Bachelor's degree
Marketing

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers. The Senior CSM will foster internal cross-functional relationships in support of our customer’s needs. They will be a bridge between our customer and internal teams in order to provide transparency and continual improvement for our customers. They will be a mentor and help the team as needed with Rocket processes and general questions.

Essential Duties & Responsibilities

Takes ownership of managing their book of business and customer needs

Strong understanding of Rocket’s products, customer base and processes

Work within the Gainsight platform to ensure all customer inputs are addressed

Coordinate with cross functional teams within Rocket to provide for our customer’s needs and foster positive experiences

Acts as a mentor for junior level representatives

Strong executive presence and desire to build partnerships with our customers

May recommend customer engagement business process improvements

Experience & Qualifications

6 years of related customer support or customer engagement experience

Bachelor’s degree preferred

Have advanced knowledge of Rocket’s products and services

Experience leading initiatives with cross-functional teams (Sales, Marketing, Support)

Preferred Qualifications:

Database and Analytics experience

Gainsight Experience

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Now

Refine Your Search

senior customer success manager jobs in caversham, brk

Senior Customer Success Manager

Senior Customer Success Manager

Key Account Director - FM Services

Senior National Account Manager

Key Account Manager

Customer Operational Delivery Manager

Customer Success Manager

Customer Success Lead (Life Sciences)

Key Account Manager

Senior National Account Manager

Senior Account Manager

National Account Manager – Export

Business Development Manager – IT & Cyber Security

Enterprise Relationship Manager - Banking, Financial Service & Insurances (m/f/d) - Reading, UK

Sr Enterprise Account Manager

Sales Executive BFSI UKI

Senior Rental Account Manager - Lighting

Senior Account Manager

Strategic Account Manager (B2B Software Technology or Professional Services)

CX Team Leader (Fixed-Term-Contract)

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