It support engineer Work, Jobs in Caxton, Cam (with Salaries)

Application Support Engineer
Made4net LLC. —Cambridge
- £3,500 - £5,000 a month
- Weekend availability
- SQL
- AWS
- Travel
Quick apply
13d
IT 2nd Line Support Engineer
Lockheed Martin Corporation —Ampthill
- Full-time
- Microsoft Office
- Travel
- IT
Staff Linux Support Engineer
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- C++
- Linux
- AI
Trainee Support Engineer
Olympus Automation Limited —Peterborough
- Up to £28,000 a year
- Computer Science
- Customer service
- Engineering
Quick apply
3d
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Customer service
- Project management
Quick apply
Product Support Engineer / Technical Advisor
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
- Customer service
- Administrative experience
9d
Senior Support Engineer
Bango —Cambridge
- SQL
- Scripting
- APIs
- Employee assistance programme
- Employee discount
Industrial Technical Support Engineer
Linx —Saint Ives
- Full-time
- Maintenance
- SQL
- Programmable logic controllers
Senior Applications Engineer - High Performance Computing
MathWorks —Cambridge
- Hybrid work
- Azure
- Doctoral degree
- Master's degree

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it support engineer jobs near caxton, cam

Application Support Engineer

Made4net LLC.
Cambridge

Quick apply

Job details

Full-time
£3,500 - £5,000 a month
13 days ago

Qualifications

IIS
Microsoft SQL Server
Logistics
SQL
AWS
Warehouse experience
Computer skills
Application support
SaaS

Full job description

Company Description:

Made4net is a leading provider of supply chain execution software solutions. Our innovative technology empowers organizations to optimize warehouse and logistics operations, improve efficiency, and drive measurable business outcomes. With a global customer base and a strong commitment to excellence, Made4net partners with organizations across industries to deliver scalable, high-impact solutions.

Purpose of the Role

The Application Support Engineer provides hands-on technical and functional support for Made4net applications, ensuring reliable customer operations and successful integrations. This customer-facing role supports both live customers and implementation activities, working closely with global support, IT, and project teams to resolve issues, assist with configuration, and optimize system performance.

The role reports to a local Support Leader and operates as part of a global follow-the-sun support organization, delivering extended and 24×7 coverage through regional collaboration.

Key Responsibilities

Provide day-to-day application support to customers via ticketing, email, and phone.
Troubleshoot and resolve application, integration, and environment issues in accordance with SLAs and escalation procedures.
Support customer implementations, including configuration assistance, cutovers, upgrades, and go-live activities.
Participate in on-site and remote hypercare during and after customer go-lives (travel may be required).
Collaborate with customer teams, project managers, and internal engineering teams to ensure successful deployments.
Perform periodic customer follow-ups to review system status and ongoing needs.
Participate in rotating on-call coverage, including evenings, weekends, and holidays, as part of the global 24×7 support model.

Core Competencies

Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
Technical Aptitude – Quickly understands and troubleshoots enterprise applications and integrations.
Effective Communication – Communicates clearly with technical and non-technical stakeholders across regions.

Required Qualifications

Experience supporting Windows workstation and server environments.
Experience with web technologies and environments (browsers, IIS).
Working knowledge of SQL Server and database-driven applications.
Strong general computer and application usage skills.
Ability to travel domestically and internationally.

Preferred Qualifications

Experience supporting hosted / SaaS customers.
Familiarity with AWS or cloud-hosted environments.
Experience with warehouse, transportation, logistics, ERP, CRM, or similar enterprise systems.

Work Skills

Strong teamwork and collaboration skills.
Excellent communication and interpersonal abilities.
Responsive, adaptable, and customer-oriented.
Structured, task-oriented problem solver with good time management.

Job Type: Full-time

Pay: £3,500.00-£5,000.00 per month

Application question(s):

Do you have hands on professional experience working with SQL databases?
Are you able to commute to our Cambridge office on a daily basis and work from the office regularly?
Please note that we do not provide visa sponsorship.

Do you currently have the legal right to work in the UK without sponsorship, and would you be able to maintain this right for the long term (at least the next five years)?

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

it support engineer jobs in caxton, cam

Application Support Engineer

IT 2nd Line Support Engineer

Staff Linux Support Engineer

Trainee Support Engineer

Graduate / Placement Technical Support Engineer

Product Support Engineer / Technical Advisor

Senior Support Engineer

Industrial Technical Support Engineer

Senior Applications Engineer - High Performance Computing

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