document Work, Jobs in chelmsford, ess (with Salaries)

Helpdesk Administrator - Shifts
Equans —Chelmsford
- 12 hour shift
- Customer service
- Annual leave
- Employee assistance programme
Technical Author - Document Controller
Global Marine Systems —Chelmsford
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Engineering
13d
VacancyTitle: Customer Supplies Team Manager
Northumbrian Water/Essex & Suffolk Water —Chelmsford
- £38,080 - £44,800 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
5d
Administration Assistant - Private Client
Holmes and Hills LLP —Braintree
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Life insurance
IT Support Analyst
TECNIQ —Witham
- £35,000 a year
- Overtime
- Computer networking
- IT
- In-person
- Free parking
Quick apply
7d
Learning Support Assistant
Great Baddow High School —Great Baddow
- £16,847 a year
- Monday to Friday
- School
12d
Receptionist and Office Administrator – Training Provided
Accountants Direct —Colchester
- £23,500 - £26,500 a year
- Part-time
- Microsoft Word
- Customer service
- English
Quick apply
13d
Contact Centre Telephone Agent
Essex Partnership University NHS Foundation Trust —Wickford
- £25,760 - £27,476 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
2d
Personal Assistant - Risk and Compliance
Rickard Luckin Limited —Chelmsford
- Full-time
- Microsoft Office
- Employee discount
Quick apply
12d
Area Officer
Royal Society of Wildlife Trusts —Billericay
- £30,424.76 a year
- Full-time
1d
Salt Production Operative (Full time)
Maldon Salt —Goldhanger
- £29,065 a year
- Overtime
- In-person
- Free parking
- Store discount
Quick apply
1d
VacancyTitle: Water Regulations Officer
Northumbrian Water/Essex & Suffolk Water —Chelmsford
- Up to £40,400 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
7d
Neighbourhood Support
Eastlight Community Homes —Braintree
- £31,525 a year
- Full-time
- Administrative experience
- IT
- Annual leave
9d
Trainee Admin Support
CLS Money —Rayleigh
- Communication skills
- Time management
Property Inventory Clerk
Trio Surveys and Compliance Limited —Chelmsford
- From £27,000 a year
- Weekend availability
- English
- Driving
- Organisational skills
- Work from home
Quick apply
FIRST AID OFFICER
Great Baddow High School —Great Baddow
- From £20,294 a year
- Call to connect
- Microsoft Office
- First Aid Certification
- School
VacancyTitle: Water Quality Support Scientist
Northumbrian Water/Essex & Suffolk Water —Chelmsford
- £35,360 - £41,600 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
6d
Digital Content Apprentice
Wingman Marketing Ltd —Braintree
- From £15,600 a year
- Full-time
- English
- In-person
- Free parking
Quick apply
5d
VacancyTitle: Programme Manager - Integrated Delivery Services
Northumbrian Water/Essex & Suffolk Water —Chelmsford
- From £69,020 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
1d
Apprentice
CLS Money —Rayleigh
- Communication skills
- Time management

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document jobs near chelmsford, ess

Helpdesk Administrator - Shifts

Equans -
Chelmsford

Apply Now

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme

Qualifications

Customer service
Help desk

Full job description

Helpdesk Administrator - Shifts

Offer ID:

85455

Job:

Support Functions / Admin Support

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

Equans is looking for a Helpdesk Administrator to join our team based at Broomfield Hospital, Chelmsford on a permanent basis. This is a full time role working 40 hours per week. On offer is a competitive salary and benefits package.

You will support the Helpdesk in providing an effective, flexible 24 hour Helpdesk Service to Broomfield Hospital capable of coping with varying demands whilst providing a high level of customer care. You will work rotating shift pattern of 12 hours shifts 3 on and 3 off including Saturday and Sundays and all bank holidays.

Please note before applying - This role is 3 on 3 off work pattern (7am - 7pm) & (7pm - 7am) & (7am - 7pm). If the second 07-19 falls on a Saturday or Sunday then this is not worked. The hours owed are then used to cover annual leave a sickness.

Due to the nature of the client this is a 24/7 contract working all bank holidays including over Christmas. If you are not able to work these, please do not apply.

What will you deliver?

Act as a central point of contact for all Helpdesk users/customers, logging Service Requests and co-ordinating the operational response.
Keep the Helpdesk user/customer informed with progress of the Service Request, liaising with the FM Servce Provider when updates are required.
Receive and log all complaints by Helpdesk users/customers for all FM Service Providers.
Co-ordinate the response to an emergency situation, including raising the alarm and informing internal and external authorities.
Support the planned maintenance programme by issuing PPM tickets, and processing returns.
Assist in the preparation of reports and documents as required, maintaining confidentiality at all times.
Undertake administrative tasks in relation to the Helpdesk Service.
Comply with the Company’s Policies, Management Plans and Procedures.
Fulfil Health & Safety responsibilities by adherence to the requirements of the Company's Health & Safety Policy and Health & Safety Management Plans.
Support the Company's Quality Policy Statement and actively participate in the achievement of Company and personal Quality objectives.
Undertake such other duties appropriate to the level and character of work as may reasonably be required within the Department / Service. Significant permanent changes in duties will require agreed revisions to be made to this Job Description.

What can we offer you?

On offer is a competitive salary and benefit package, which includes;

24 days annual leave (+ public holidays).
Life Cover equivalent to 1.5 times annual salary.
Employee discount shopping schemes on major brands and retailers.
Gym membership discounts.
Cycle to work scheme.
Holiday purchase scheme.
2 corporate social responsibility days per year.
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
Attractive Employee Referral Rewards Scheme.
Access to our growing employee networks.
24/7 Employee Assistance Program and access to mental wellbeing app.

Who are you?

Previous experience working on a helpdesk would be preferred but not essential.
Previous experience in Customer Service is preferred.
Proficient user of Microsoft Packages.
Good communicator.

This role includes a Basic DBS check therefore ability to pass is essential.

Who are we?

In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.

Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.

Our ambition

At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values—Accountability, Respect, Team Spirit, and Service Focus.

We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.

Place:

Workplace : Chelmsford United Kingdom

Apply Now

Refine Your Search

document jobs in chelmsford, ess

Helpdesk Administrator - Shifts

Technical Author - Document Controller

VacancyTitle: Customer Supplies Team Manager

Administration Assistant - Private Client

IT Support Analyst

Learning Support Assistant

Receptionist and Office Administrator – Training Provided

Contact Centre Telephone Agent

Personal Assistant - Risk and Compliance

Area Officer

Salt Production Operative (Full time)

VacancyTitle: Water Regulations Officer

Neighbourhood Support

Trainee Admin Support

Property Inventory Clerk

FIRST AID OFFICER

VacancyTitle: Water Quality Support Scientist

Digital Content Apprentice

VacancyTitle: Programme Manager - Integrated Delivery Services

Apprentice

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