Neighbourhoods and communities officer Work, Jobs in Chertsey, Sry (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Service Support Officer
Lambeth Council —London
- £37,509 - £38,637 a year
- Full-time
- Databases
23h
Concierge Officer
Pinnacle Group —Bromley-by-Bow
- £29,000 - £29,741 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Democratic Services Officer
Lambeth Council —London
- £51,228 - £54,360 a year
- Full-time
- Hybrid work
- Communication skills
Tenancy Housing Officer
HYDE HOUSING ASSOCIATION —London
- £33,600 - £40,000 a year
- Full-time
- Communication skills
Quick apply
9d
Housing Officer
Housing Solutions —Maidenhead
- £35,858 a year
- Full-time
- Communication skills
- Annual leave
Neighbourhood Patrol Officer
Waste Investigations Support & Enforcement Limited —Wembley
- £16 an hour
- Full-time
- Communication skills
- Time management
Quick apply
3d
Assistant Director, Adult Social Care Operations (Neighbourhoods)
Royal Borough of Greenwich —London
- £99,219 - £110,712 a year
Content Officer
Police Now —London
- £37,000 - £44,500 a year
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
6d
Housing Officer
SNG (Sovereign Network Group) —Wembley
- £32,000 - £40,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Antisocial Behaviour Officer (London and Surrey)
PA Housing —London
- £40,426 - £42,144 a year
- Call to connect
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Team Leader Tenancy Support Service
Pinnacle Group —London
- £45,000 a year
- Annual leave
- Employee assistance programme
Quick apply
Deputy Chief Operating Officer
West London NHS Trust —Southall
- Full-time
- Management
- Leadership
- Communication skills
14h
PC - Dedicated Ward Officer
City of London Police —London
- Full-time
- Hybrid work
- Flexible schedule
6d
Public Health Strategist
Barnet Council —London
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Presentation skills
- Annual leave
- Flexitime
13d
Contract Manager
Pinnacle Group —London
- £45,000 a year
- Monday to Friday
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Neighbourhood Safeguarding Officer
Tower Hamlets —London
- £42,264 a year
- Hybrid work
- Annual leave
Social Media Officer
Be Enriched —London
- £15 an hour
- Part-time
- Social media management
- Communication skills
- Store discount
- Employee discount
Quick apply
Resident Liaison Officer
United Infrastructure —London
- Full-time
- Travel
Quick apply
Community Safety Team Volunteer Coordinator
Thames Valley Police —Amersham
- Full-time
- Communication skills

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neighbourhoods and communities officer jobs near chertsey, sry

Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Case record updates
Tenant engagement
Analysis skills
Tenancy sustainment support
Rent arrears recovery in social housing
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

neighbourhoods and communities officer jobs in chertsey, sry

Welfare Advice Officer

Service Support Officer

Concierge Officer

Senior Democratic Services Officer

Tenancy Housing Officer

Housing Officer

Neighbourhood Patrol Officer

Assistant Director, Adult Social Care Operations (Neighbourhoods)

Content Officer

Housing Officer

Antisocial Behaviour Officer (London and Surrey)

Team Leader Tenancy Support Service

Deputy Chief Operating Officer

PC - Dedicated Ward Officer

Public Health Strategist

Contract Manager

Neighbourhood Safeguarding Officer

Social Media Officer

Resident Liaison Officer

Community Safety Team Volunteer Coordinator

I want to receive the latest job alerts for neighbourhoods and communities officer in chertsey, sry

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