Front Office Manager
Bowood Hotel Spa and Golf Resort —Calne
- Weekend availability
- Hotel
- Front desk
- Guest services
- Free parking
- Employee assistance programme
Quick apply
1d
General Manager
Inn The Sticks —Chippenham
- £40,000 - £47,500 a year
- Full-time
- Hospitality
- Bar
- Sales
- Employee discount
Quick apply
3d
Office Manager / PA
Motofix Accident Repair Centres —Swindon
- From £35,100 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
2d
Catering Supervisor
ESS Compass —Chippenham
- £13.26 an hour
- Full-time
- Customer service
- Organisational skills
- Communication skills
5d
PA / Receptionist / Executive Assistant - Financial Services
Network Jobs —Trowbridge
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Receptionist
CBSbutler Holdings Limited trading as CBSbutler —Cirencester
- Microsoft Office
- In-person
VENUE GENERAL MANAGER
BaxterStorey —Patchway
- £60,000 a year
- Hospitality
- Contracts
- Leadership
- Employee assistance programme
- Employee discount
Night Porter/Front Office Assistant
Bowood Hotel Spa and Golf Resort —Calne
- Full-time
- Bar
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
12d
Main Gate Receptionist
Serco Plc —Swindon
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
3d
Office Coordinator - 2 days per week
Mott MacDonald —Bristol
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Mentoring
- Employee discount
Office Coordinator
Forvis Mazars —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Annual leave
- Employee discount
Campus Experience Team Leader x 2
University of Bath —Bath
- £26,707 - £30,378 a year
- Weekend availability
- Customer service
- Microsoft Office
- University
- Annual leave
- Employee discount
11d
Cafe Supervisor
ESS Compass —Salisbury
- £14.38 an hour
- Customer service
- Organisational skills
- Café
- Employee discount
Multiskilled Host
CBRE —Bristol
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
Guest Experience Lead — Dukes Hotel
The Bird, Bath and Dukes Hotel, Bath —Bath
- Up to £27,040 a year
- Full-time
- Bar
- Hotel
- Front desk
- Free parking
- Employee discount
Quick apply
2d
GENERAL MANAGER
BaxterStorey —Bristol
- £45,000 a year
- Monday to Friday
- Hospitality
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
Assistant Manager
Five Guys UK —Bristol
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Workforce Planning Manager
Healix —Bristol
- Full-time
- Continuous improvement
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
11d
Venue General Manager
BaxterStorey UK —Patchway
- £60,000 a year
- Full-time
- Hospitality
- Contracts
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
General Manager
BaxterStorey UK —Bristol
- £45,000 a year
- Full-time
- Hospitality
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

I want to receive the latest job alerts for front office manager in chippenham, wil

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Front Office Manager

Bowood Hotel Spa and Golf Resort -
Calne

Quick apply

Job details

Full-time
1 day ago

Benefits

Free parking
Company pension
Company events
Employee assistance programme
On-site parking

Qualifications

Front desk
Guest services
Hotel experience

Full job description

Front Office Manager

Front of House

Apply Now

Are you a driven hospitality leader who delivers exceptional guest experiences and inspires teams to exceed expectations? Are you a confident and motivated leader who leads by example, with a genuine passion for hospitality and making every stay truly unforgettable?

We are seeking an outstanding Front Office Manager to lead our Front Office operations at our prestigious Bowood Hotel, Spa & Golf Resort. This is a pivotal leadership role for someone who is driven by service excellence, values teamwork, and understands how to balance guest satisfaction with commercial success.

The role:
Reporting directly to the Deputy General Manager, you will oversee and direct all aspects of the Front Office operation, ensuring the highest standards of guest service are consistently delivered while achieving targets for quality, cost control, revenue, and profitability.
You will lead and inspire the Front Office, Night, Guest Relations, and Porter teams, ensuring seamless coordination across departments and creating a welcoming, efficient, and memorable guest journey from arrival to departure.
Working on a rota basis Monday to Sunday.
Shift pattern: 06.45-15.15 and 14.30-23.00.
Reliable transport is essential due to location and shift times. This is an ideal commute for those in Calne, Chippenham, Devizes, Swindon, and surrounding areas.

Key Responsibilities:

Lead, manage, and develop Front Office, Night, Guest Relations, and Porter teams.
Drive a culture of service excellence, ensuring every guest interaction exceeds expectations.
Oversee daily Front Office operations, ensuring smooth and efficient service delivery.
Manage departmental financial performance, including budgets, cost control, and revenue optimisation.
Maximise profitability through effective room scheduling, inventory management, and system utilisation.
Collaborate closely with Food & Beverage, Housekeeping, Reservations, and Accounts teams.
Recruit, train, coach, and evaluate team members in line with company procedures.
Prepare and analyse reports on guest satisfaction, performance metrics, and industry benchmarks.
Maintain strong operational control while continuously seeking opportunities for innovation and improvement.

To be considered for this role, you will have:

At least 2 years' experience in a Front Office Manager, Assistant Front Office Manager or Hotel Duty Manager position.
Previous experience within a 4-star or 5-star hotel environment.
Experience managing Reception, Night and Guest Services teams.
Strong knowledge of hotel PMS systems such as Opera, Guestline, Rezlynx or similar.
Experience managing departmental budgets, labour costs and room inventory.
A proven ability to improve guest satisfaction scores and operational performance.
Flexibility to work early, late and weekend shifts.

You will also understand the realities of a busy hospitality environment, including weekend and peak-period working.

Benefits include:

Enhanced holiday entitlement (31 days including Bank Holidays)
Uniform provided
Meals whilst on duty
Pension
Free on-site parking
Free entry to Bowood House and Gardens during the open season
Hugely discounted Golf Membership (on successful completion of your probationary period)
Discounted spa treatments and 50% off our beautiful Templespa products
Employee Assistance Programme through Hospitality Action
Company events

Among the finest luxury 4 star hotels in Wiltshire, a stay at Bowood is one never to be forgotten. Located in Calne, the hotel is at the heart of the Bowood Estate, where we offer dreamy overnight stays, delicious home-cooked cuisine and a very warm welcome. With our award-winning spa and championship golf course, a stay can be as busy or as relaxed as our clients wish.

If you are ready to take the next step in your hospitality career and lead with passion, purpose, and professionalism, we would love to hear from you.
Apply now and become a key part of our journey to delivering outstanding guest experiences.

Quick apply

Refine Your Search

front office manager jobs in chippenham, wil