Engineer service co Work, Jobs in Churchill, Wor (with Salaries)

Service Administrator/Co-ordinator
RDS Limited —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
5d
Service Coordinator
Bailey & Bowes Recruitment —Solihull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Site Supervisor
Chubb Fire & Security —Burntwood
- £40,000 - £44,268 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Communication skills
- Referral programme
- Sick pay
Quick apply
2d
Network Engineer
NTT Data UK —Birmingham
- Computer networking
2d
Digging Crew
Network Plus —Nechells
- Full-time
Quick apply
Project Engineer
AMG —Aston
- £48,000 - £60,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Security Operations Engineer
AFH Financial Group —Bromsgrove
- Full-time
- Azure
- AWS
- Financial services
- Employee discount
Network Engineer
NTT Ltd —Birmingham
- Computer networking
2d
Manufacturing Engineer M-F
Safran —Wolverhampton
- Full-time
- Engineering
- Assembly
- Project management
- Annual leave
Field Service Engineer
Cleansing Service Group Limited —Worcester
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Communication skills
- Mechanical knowledge
- Employee discount
- Referral programme
Quick apply
General Maintenance Engineering Tutor
In-Comm Training & Business Services Limited —Telford
- £28,000 - £31,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
- Life insurance
- Referral programme
Quick apply
Multi Skilled Engineer PM
2 Sisters Food Group —West Bromwich
- Full-time
- Maintenance
- Bakery
- Continuous improvement
- Free parking
- Employee assistance programme
Mobile Service Engineer (South of England)
Zhejiang Dingli Machinery Co.,ltd —West Bromwich
- £32,000 - £45,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
Quick apply
MEP BIM Engineer
Alternative Heat —Solihull
- Full-time
Quick apply
SETTING OUT ENGINEER
RSS Infrastructure —Birmingham
- £40,000 - £50,000 a year
- Full-time
- Civil engineering
- Engineering
- Free parking
- Annual leave
Quick apply
4d
QUALITY ENGINEER
RSS Infrastructure —Aston
- £50,000 - £65,000 a year
- Full-time
- Free parking
- Annual leave
Quick apply
5d
Maintenance Engineering Tutor
In-Comm Training & Business Services Limited —Walsall
- £29,500 - £32,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
- Life insurance
- Referral programme
Quick apply
Regional Engineer
IPS —Kingswinford
- Overtime
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
Mechanical Engineer
Emcor —Birmingham
- £40,000 a year
- Full-time
- Contracts
- IT
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply

I want to receive the latest job alerts for engineer service co in churchill, wor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Administrator/Co-ordinator

RDS Limited -
Birmingham

Quick apply

Job details

Temp to perm | Full-time | Fixed term contract
£26,000 - £28,000 a year
5 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
English
Administrative experience
Continuous improvement
Business Administration

Full job description

Role Purpose

The Service Administrator plays a key role in supporting the service operation of the business, ensuring the efficient coordination of engineers, accurate administration of service jobs, and high levels of customer satisfaction. This role acts as a central point of contact between customers, engineers, suppliers, and internal teams, helping to keep service activities running smoothly and compliantly.

Tasks within Role

Working within the service department being reactive to all client’s requirements i.e quotations, reactive raising/involvement, problem solving and escalations.
Working and operating with a number of different systems from a RDS perspective and also client perspective. (Client Portals).
Working to tight deadlines, KPI’s and SLA’s for a number of different clients, working to an end goal of delivering on all set targets both internally and externally.
Point of contact for the engineer base from an operational perspective i.e supplier control and part control.
Working closely with the existing service director, supporting them in ensuring all previous day worksheets are compiled, remedials works or job resolution are concluded for the relevant next stages of that task.
Dealing and working with our supply chain, issuing of order numbers and control purchases for delivery right through to issue to frontline engineers.
Compliance and quality control using existing tools i.e auditing and training, be able to check and monitor engineer worksheets to a point of delivering better information and task completion.
Be instrumental in ensuring and delivering maintained levels of quality, efficiency and profitability within all aspects of day to day works.
Pivotal in providing clarity, resolution, transparency between frontline to back office within day to day scheduled works & reactive works.

Day to Day Function/Tasks

Engineer liaison
Client & Supplier Liaison
Portal updates/Back-office Job Systems and updates
Engineer Timesheets (to be discussed)
Job scheduling/Job arrangement

Key Responsibilities

Working within a multitude of different back-office systems and client portals ensuring delivery and adherence of timescales/deadlines and key operational updates.
Serve as an escalation point for internal/external customers/frontline engineers, coordinating across all internal teams to ensure issue resolution is completed in a timely manner.
To provide support to RDS Frontline Technician’s, to take calls covering a wide scope of situations across a broad scope of product types, a multitude of varying manufactures and bespoke industrial configurations.
To be able to liaise and remedy service-related issues, in the quickest and most cost-effective conclusion or to be able to establish a clear route for conclusion using the existing RDS internal infrastructure.
Use internal system software to commission and troubleshoot day-to day work.
To be able to determine and define clear deliverables, roles and responsibilities for staff members required for the specific ongoing works.
Once fully trained, you will join the out-of-hours emergency standby rota on a roughly 1-in-10 rotation.

Skills

Ability to demonstrate an approach of continuous improvement across all areas of the department/business
Ability to diffuse and resolve issues in a timely manner within a service arena.
Ability to understand and implement compliance documentation and disrepute to all required staff.
Ability to be able to work and navigate around various IT based platforms that are pivotal to day-to-day operation.
Ability to work with a very reactive environment and be able to adapt and multitask with whatever challenge/tasks the working day can create.
To be able to understand, give guidance and possibly implement regularity directives, to be ahead of all industry standards and industry/market trends.
Resolve and respond to customer issues and enquiries
Assist and support technicians in executing their day-to-day tasks.
Strong sense of personal accountability regarding decision-making.
Experience working in a high-level collaborative environment and promoting a teamwork mentality to resolve issues in a timely and effective manner.
Ability to work independently applying your knowledge into the role to benefit the department/team whilst enhancing your personal development.
Be comfortable and able to work within a fast pace, fast changing environment/department.

Pay: £26,000.00-£28,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Birmingham B30 3HX: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you live within a 10 radius of the office (B30 3HX)

Experience:

Administrative: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

engineer service co jobs in churchill, wor

Service Administrator/Co-ordinator

Service Coordinator

Field Service Coordinator

Site Supervisor

Network Engineer

Digging Crew

Project Engineer

Security Operations Engineer

Network Engineer

Manufacturing Engineer M-F

Field Service Engineer

General Maintenance Engineering Tutor

Multi Skilled Engineer PM

Mobile Service Engineer (South of England)

MEP BIM Engineer

SETTING OUT ENGINEER

QUALITY ENGINEER

Maintenance Engineering Tutor

Regional Engineer

Mechanical Engineer

I want to receive the latest job alerts for engineer service co in churchill, wor

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected