Customer service representative Work, Jobs in Coalville, Lec (with Salaries)

Customer Service Assistant - Fixed Term Contract (Maternity Cover)
Urgo Medical —Loughborough
- Up to £27,581 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Store discount
Quick apply
1d
Customer Service Advisor
SIP Industrial Products Ltd —Shepshed
- From £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Employee discount
Quick apply
17h
Customer Service Representative
Holcim —Coalville
- Customer service
- Employee discount
Customer Services Assistant
Central Coop —Coalville
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
Customer Service Advisor - Outbound
PERI Ltd —Rugby
- Full-time
- Sales
- Customer service
- Microsoft Office
- Annual leave
Quick apply
Customer Services & Sales Support Assistant
Nupsala Veterinary Services —Melton Mowbray
- £26,400 - £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Administrative experience
Quick apply
13d
Customer Services Assistant
ChelmsfordStarCoop —Coalville
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
Business Client Service Specialist
HSBC Global Services Limited —Leicester
- From £27,200 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
8d
Customer Services Assistant
Chelmsford Star Co-operative Society —Coalville
- £12.75 an hour
Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
2d
Customer Services Representative
Wave Consultancy Ltd —Nottingham
- £24,420.00 - £35,547.76 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Customer Support Specialist
Secure Retail Ltd —Coalville
- From £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
Customer Support Representative
Vectare Limited —Loughborough
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
Sales Assistant | Customer Service Advisor | Immediate Start
The Limitless Organisation —Leicester
- £500 - £900 a week
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
Customer Service Advisor
SF-Partner Hiredonline —Swannington
- £30,000 - £33,000 a year
- Customer service
- Communication skills
3d
Customer Service Advisor
NEXT —Leicester
- £14.66 an hour
- Call to connect
- English
- Free parking
- Paid training
Customer Service Coordinator (Sales Administrator)
DS Smith —Belper
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee assistance programme
- Employee discount
Customer Service Representative
Sunspel —Long Eaton
- Full-time
- Microsoft Word
- Hospitality
- Customer service
- Employee discount
Quick apply
8d
Customer Service Representative
Kite Packaging —Coventry
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply
21h
Customer Services Agent
Breedon Group plc —Derby
- Full-time
- Annual leave
- Employee discount
Quick apply
1d

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Customer Service Assistant - Fixed Term Contract (Maternity Cover)

Urgo Medical -
Loughborough

Quick apply

Job details

Full-time | Fixed term contract
Up to £27,581 a year
1 day ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Cycle to work scheme
Free flu jabs
Company pension
Company events
Private medical insurance
Employee discount
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Customer service
Computer literacy
SAP
English
Data entry
Phone etiquette
Communication skills
A Level

Full job description

The job holder will support the delivery of the Company’s key business objectives through the delivery of their key accountabilities as follows:

1. Excellent customer Service skills in dealing with customer queries; the ability to handle and resolve difficult situations quickly via telephone and email, offering a positive and friendly customer experience in every transaction.

2. Processing customer information and orders with accurately and attention to detail through the SAP order processing system.

3. Building strong working relationships with key accounts, and taking responsibility for ensuring their end to end Urgo experience is well managed and organised

4. Achievement of all key KPI metrics for the department, including but not limited to: no. of orders processed, no. of inputting errors, telephone call handling etc.

5. Working as part of a team to maximize efficiencies within the department, modernizing processes and coming up with creative ideas to improve service levels

6. Generation of well presented, accurate reports as required

7. Acting as a point of contact internally for other departments including: Business Development, Industry, Marketing, Finance and Sales

This job description and person specification is provided as a guide to the main duties and responsibilities of the post. The post-holder is required to work flexibly and to undertake such other duties as may be reasonably required.

KEY COMPETENCIES

Organisation and timeliness

Is aware of key objectives and requirements and organises their time effectively in order to meet all deadlines. Is able to prioritise effectively.

Effective communication

Able to communicate assertively, accurately and concisely to a variety of audiences. Adapts communication methods based on the situation. Clearly and concisely communicates using spoken or written communication. Responds appropriately to questions, objections or challenges.

Working under Pressure

Works well under pressure, maintaining consistency of output, as well as consistency of behaviours when in a busy environment

Energy and positivity

Consistently maintains high levels of activity or productivity. Operates with a ‘’can do’’ attitude, showing effectiveness and determination.

Curiosity and Innovation

Is not afraid to ask questions where there is a lack of clarity, to challenge the way things are done, and to suggest new ideas.

Customer Focused

Has a passion for Customer Service, enjoys the challenge of dealing with a spectrum of different personalities and requirements? Provides excellent customer service, to both internal and external customers, in every interaction.

Professional ethics

Works with the highest standards of professional behaviour and ethical principles, acting with honesty and integrity at all times.

Qualifications and Experience

A level or equivalent essential
Prior experience of working in a customer facing role - such as Customer Services, Call Centre or Contact Centre
Data inputting experience

Skills

Enthusiastic and positive approach
Great interpersonal and communication skills
Computer literacy – able to quickly learn new systems
Able to work well under pressure
Ambition for career advancement
Able to organise workload in order to cope with multiple demands
SAP knowledge desirable

Pay: Up to £27,581.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Referral programme
Sick pay
Store discount

Ability to commute/relocate:

Loughborough LE12 9JG: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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customer service representative jobs in coalville, lec

Customer Service Assistant - Fixed Term Contract (Maternity Cover)

Customer Service Advisor