Training and development Work, Jobs in Coltishall, Nfk (with Salaries)

Quality Assurance and Training Specialist
Acclaim UK —Norwich
- From £25,500 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Microsoft Office
Quick apply
3d
Trainee Electrical and Automation Engineer
Thomson Sawmills Ltd —Norwich
- £30,000 - £35,000 a year
- Full-time
- Engineering
- Maintenance
- Programmable logic controllers
- Free parking
- Employee discount
Quick apply
10d
Assistant Manager - The Stables
Royal Norwich Golf Club Limited —Norwich
- From £29,500 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
SEN Education and Engagement Specialist
Fresh Start in Education —Norwich
- £25 - £35 an hour
- School
- Employee discount
Quick apply
Operations Manager
Stephen Green and Associates —Attleborough
- From £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
Admin Coordinator - Commercial Properties
Hethel Innovation Ltd —Norwich
- Up to £28,000 a year
- Part-time
- Sales
- IT
- In-person
- Annual leave
- Sick pay
Quick apply
3d
Administrator
Pilgrims' Friend Society —North Walsham
- £29,120 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
1d
Seasonal Pool Lifeguard
Alder Country Park Ltd —North Walsham
- From £12.71 an hour
- Part-time
- Customer service
- English
- First Aid Certification
- Free parking
Quick apply
3d
Opiate Recovery Coordinator
Change Grow Live —Norwich
- £28,557.79 - £32,802.41 a year
- IT
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Highways Operative
Anglia Highways LTD —Wymondham
- £30,000 - £38,000 a year
- Overtime
- Civil engineering
- First Aid Certification
- Construction
- Sick pay
Quick apply
NIDAS Family Idva - North Norfolk
Daisy Programme —Cromer
- Up to £26,530 a year
- Full-time
- Hybrid work
- Microsoft Office
- Working with children
- Travel
Quick apply
Learning & Development System Coordinator - 12-Month FTC Maternity Cover
Culligan Shared Services —Dereham
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Kitchen Assistant- Part time
Pilgrims' Friend Society —Mundesley
- £13.45 an hour
- Weekend availability
- Paid training
- Employee assistance programme
Quick apply
Assistant National Trail Officer
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Senior Health & Safety Advisor
Gasway Services —Norwich
- £45,000 a year
- Full-time
- Driving
- Organisational skills
- In-person
- Life insurance
- Sick pay
Quick apply
Marketing Graduate
Ellipsis Brands —Norwich
- £25,000 a year
- Full-time
- Marketing
- Microsoft Office
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Trials & Training Coordinator - MSI-Defence Systems Ltd
MSI-DS Ltd —Norwich
- Microsoft Outlook
- Management
- Microsoft Office
Quick apply
9d
Travel Consultant - Aylsham
Hays Travel —Aylsham
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Dispenser
Attleborough Surgeries —Attleborough
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
SENIOR RECOVERY WORKER - INTENSIVE TEAM (NORWICH)
Norfolk Integrated Housing & Community Support Services (NIHCSS) —Norwich
- £29,025.45 a year
- Full-time
- Working with children
- Travel
- Mentoring
- Free parking
- Store discount
Quick apply
10d

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Quality Assurance and Training Specialist

Acclaim UK -
Norwich

Quick apply

Job details

Full-time
From £25,500 a year
3 days ago

Benefits

Casual dress
On-site parking

Qualifications

Microsoft Word
Data analysis skills
Microsoft Office
Numeracy
Organisational skills
Computer skills

Full job description

The Role

As part of the Training, QA and Compliance team, you’ll be actively involved in both the onboarding and ongoing development of colleagues. From supporting new starter inductions to delivering tailored training and feedback sessions, you’ll help shape the learning journey across the organisation. You will coach and guide team members, identify development needs, and contribute to building a positive, high-performing learning culture.

With a strong eye (and ear) for detail, you will also be responsible for auditing calls and claims against defined matrices, ensuring that both competency and regulatory standards are consistently met. Your insights will play a key role in identifying trends, highlighting development areas, and driving improvements.

This role offers a fantastic opportunity to get hands-on with people development through a variety of activities, including:

Designing and delivering engaging training sessions, workshops, and inductions
Providing structured, constructive feedback to support individual growth
Coaching colleagues to improve performance and build confidence
Analysing quality and performance data to identify trends and training needs
Evaluating the effectiveness of learning interventions and driving continuous improvement in the department
Enhancing existing processes to improve both employee and customer outcomes

Alongside developing others, you’ll also have significant opportunities to grow your own skillset—expanding your experience in facilitation, coaching, data analysis, and learning design within a supportive and collaborative environment.

The role is Monday-Friday with working hours of 8.30am-5.00pm.

Responsibilities

· Complete quality audits for various areas of the business, including Claims and Complaints, by set deadlines.

· Assess call and claim handling against KPIs, best practice and our high customer service expectations.

· Analyse data to report on individual and department performance, including successes, areas of development, trends and risks appetite.

· Provide empathetic constructive feedback and coaching to support employee improvements.

· Design and deliver high quality and engaging training sessions and supporting materials, evaluating regularly to ensure these are as effective as possible

· Assist with maintaining training manuals, records of training and department processes.

· Stay up to date with departmental processes, FCA regulations and business needs to accurately assess performance against contemporary requirements.

Requirements

· Strong attention to detail and a high degree of accuracy in recording and reporting.

· Self-driven and proactive.

· Excellent planning and organisational skills.

· Excellent communicator, written and verbal.

· Relationship building skills.

· Focus on delivering results, meeting deadlines and contributing to team success.

· Basic understanding of the motor claims industry.

· Good numeracy and literacy skills.

Key Skills

· Demonstrate the company’s values and maintain professional conduct.

· Thrive in a busy environment, adapting quickly to change and successfully manage competing priorities.

· Analysis of data and identifying trends.

· Strong computer skills with experience in MS Office, particularly Word and Excel.

Pay: From £25,500.00 per year

Benefits:

Casual dress
On-site parking

Application question(s):

Do you have prior experience in training or quality auditing?

Work Location: In person

Quick apply

Refine Your Search

training and development jobs in coltishall, nfk

Quality Assurance and Training Specialist

Trainee Electrical and Automation Engineer

Assistant Manager - The Stables

SEN Education and Engagement Specialist

Operations Manager

Admin Coordinator - Commercial Properties

Administrator

Seasonal Pool Lifeguard

Opiate Recovery Coordinator

Highways Operative

NIDAS Family Idva - North Norfolk

Learning & Development System Coordinator - 12-Month FTC Maternity Cover

Kitchen Assistant- Part time

Assistant National Trail Officer

Senior Health & Safety Advisor

Marketing Graduate

Trials & Training Coordinator - MSI-Defence Systems Ltd

Travel Consultant - Aylsham

Dispenser

SENIOR RECOVERY WORKER - INTENSIVE TEAM (NORWICH)

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