Customer experience lead Work, Jobs in Crewkerne, Som (with Salaries)

Customer Experience Lead
LUNA & me —Beaminster
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Employee discount
Quick apply
5d
Senior Account Manager
Iconography Ltd —Ilminster
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
- Free parking
- Work from home
Quick apply
12d
Quality Assurance Officer
ADM —Lopen
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Undergraduate Technical Placement - Crewkerne
YeoValley —Crewkerne
- £25,396 a year
- Organisational skills
- Communication skills
Quick apply
Sales & Marketing Manager
Grassroutes Leisure Limited —Wincanton
- From £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Assistant Store Manager
Poundland —Crewkerne
- Up to £28,500 a year
- Leadership
- Employee discount
Quality Manager
M-CNC Ltd —Bridgwater
- £45,000 - £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
12d
Sales Advisor
Glow Green Ltd —Dorchester
- £45,000 - £70,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Annual leave
- Employee discount
Quick apply
2d
Service Designer
Magna Housing —Dorchester
- £48,719 a year
- Full-time
- No degree
- Travel
- IT
Senior Lettings Manager
Fox & Sons —Yeovil
- Up to £50,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
4d
Line Leader/Supervisor
Percy's Baking UK Ltd —Yeovil
- £30,897.19 a year
- Temporary
- Supervising experience
- Organisational skills
- Leadership
- Free parking
- Employee discount
Quick apply
3d
Contract Supervisor
Glendale Countryside Ltd —Yeovil
- Up to £32,000 a year
- Full-time
- Contracts
- IT
- In-person
- Annual leave
- Employee discount
Performance Excellence Manager
ADM —Lopen
- Organisational skills
- IT
- Communication skills
Sales Insight Support
Mars —Castle Cary
- £32,900 - £34,900 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
- Free parking
- Annual leave
3d
Sales Manager
Furniture Village —Taunton
- £42,500 - £51,500 a year
- Full-time
- Employee discount
Quick apply
Marketing and Communications Manager
JPL Telecom —Sturminster Newton
- £28,000 - £32,000 a year
- Full-time
- Marketing
- CAD
- Bachelor's degree
- Free parking
Quick apply
9d
Customer Service Advisor
Barclays —Yeovil
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Operations Manager
ADM —Lopen
- Leadership
- Communication skills
Finance Assistant
Clipper Contracting Group Ltd —Dorchester
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Lead Building Safety Manager
Magna Housing —Dorchester
- £62,100 a year
- Full-time
- Travel
- Leadership
- Annual leave
- Sick pay
7d

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customer experience lead jobs near crewkerne, som

Customer Experience Lead

LUNA & me
Beaminster

Quick apply

Job details

Full-time
£32,000 - £35,000 a year
5 days ago

Benefits

Free parking
Employee discount
Sick pay
On-site parking

Qualifications

Management
Customer service
Apple Numbers
English
Administrative experience
Organisational skills
Leadership
Office experience

Full job description

Job Title: Customer Experience Lead

Company: LUNA & me

Location: Beaminster, West Dorset (DT8 3PT)

Salary: £32,000–£35,000

Job Type: Full-time, permanent

Hours: Monday to Friday, 8.00–16.30

Work Location: Office-based (not remote, not hybrid)

LUNA & me is a premium fresh pet food company. Ten years established. The highest-rated pet food in the United Kingdom, and we built that reputation the hard way, one customer, one animal, one interaction at a time.

We are looking for a Customer Experience Lead to own the daily running of our customer experience function, reporting directly to the founder.

What the role is

This is a hands-on office role. You handle customer enquiries by email and phone. You write responses that are warm, precise, and considered. You manage complaints with composure and good judgement. You work alongside a small team, setting the standard by example, doing the work, not overseeing it from a distance.

The function runs on a documented operating system built by the founder. Your job is to work within it, train others inside it, and uphold the standard it sets. The business is growing and the role grows with it, with a genuine progression path. You will spend your days talking to people about the animals they love. If that does not matter to you, this is not the role.

What we need

Three years of professional customer experience in an office-based, written-correspondence role, handling tickets, emails, cases, and complaints through a customer service platform. Daily working experience with a customer relationship platform. Experience in a subscription or e-commerce environment. Excellent written English. Calm temperament. Composure on the telephone. Someone who sees customer service as a professional discipline, not just a job.

This role is not suitable for

Candidates whose experience is primarily face-to-face, retail, hospitality, pub, hotel, or front-of-house. The written correspondence discipline is different. Candidates from high-volume call-centre environments focused on speed and throughput, insurance, utilities, and telecoms. Candidates seeking remote or hybrid working.

How to apply

Send your CV and a covering letter to [email protected]. The covering letter matters; it is the first piece of written work we will see from you, and it will be read as one.

Dorchester is 25 minutes from the office. Yeovil is 30. Taunton is 45. Exeter and Bournemouth are an hour.

Job Type: Full-time

Pay: £32,000.00-£35,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Beaminster DT8 3PT: reliably commute or plan to relocate before starting work (required)

Experience:

Professional Customer Service: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience lead jobs in crewkerne, som

Customer Experience Lead

Senior Account Manager

Quality Assurance Officer

Undergraduate Technical Placement - Crewkerne

Sales & Marketing Manager

Assistant Store Manager

Quality Manager

Sales Advisor

Service Designer

Senior Lettings Manager

Line Leader/Supervisor

Contract Supervisor

Performance Excellence Manager

Sales Insight Support

Sales Manager

Marketing and Communications Manager

Customer Service Advisor

Operations Manager

Finance Assistant

Lead Building Safety Manager

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