& accommodations concierges Work, Jobs in Crosby, Msy (with Salaries)

Head Host/Hostess
Sefton Hospitality Operations Ltd —Liverpool
- From £13.21 an hour
- Part-time
- Hospitality
- Hotel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
1d
Night time receptionist
International Inn —Liverpool
- Up to £13 an hour
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
Project Worker - Independent Living Skills Coach
Saha —Preston
- £19,659.12 - £26,329.18 a year
- Part-time
- Time management
- Annual leave
- Employee discount
Night Concierge
Saha —Preston
- £26,227.50 a year
- Full-time
- Time management
- Annual leave
- Employee discount
14d

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Head Host/Hostess

Sefton Hospitality Operations Ltd
Liverpool

Quick apply

Job details

Part-time | Full-time
From £13.21 an hour
1 day ago

Benefits

Free parking
Health & wellbeing programme
Discounted or free food
On-site parking

Qualifications

Hospitality
Multilingual
IT
Guest services
Communication skills
Hotel experience

Full job description

Job Title: Front of House Host

Company Name: Sefton Hospitality Operations Ltd

Venue: The Lake House

This is a highly customer focused role, dealing with a number of guests over the phone, via email and face to face. As Head Host it would be your responsibility to coordinate and control all accommodation and F&B bookings at the venue as well as looking after daily conferences and Duty Manager shifts. A high level of written and verbal communication skills will be required. You will need to be analytical, confident in dealing with people over the telephone and able to meet the needs of both the guest and the venue.

We welcome candidates with the drive and commitment to:

Effectively deal with all telephone and email enquiries
To take and input bookings via different channels, entering the correct details into the property management system Caterbooks and our F&B booking channel Collins
Manage and update all the booking channels, ensuring all details are correct at all times (Booking.com, Design my night etc)
Effectively communicate with all departments all details of upcoming arrivals/reservations, including but not limited to special request bookings and last minute changes
Actively gathering information about special requirements, guest preferences, allergies, celebrations, etc
Confirming bookings through phone calls and e-mails 48 hours before the date of the booking
Looking after Hotel guest from arrival to departure
Taking deposits and payments
Managing and exceeding guest expectations at every opportunity
Maximising sales opportunities
Providing guests with concierge services
Ensuring bedrooms are ready on time and completed to the highest standard (Housekeeping checks)
Management of Hotel rooms
Housekeeping rota
Day to day running of small conferences
Duty Manager shifts

What we are looking for:

· The ideal candidate will have a good hospitality background however full training will be given

· Personality and lots of it!

· Excellent people skills which allow you to naturally form meaningful relationships

· A good knowledge and understanding of the hotel and the surrounding area

· A passion for delivering the best guest experience

· Ability to work alone and unsupervised

· Highly motivated and pro active

· Problem solver

Pay: From £13.21 per hour

Benefits:

Discounted or free food
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

& accommodations concierges jobs in crosby, msy

Head Host/Hostess

Night time receptionist

Project Worker - Independent Living Skills Coach

Night Concierge

I want to receive the latest job alerts for & accommodations concierges in crosby, msy

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