Service desk Work, Jobs in Darlington, Dur (with Salaries)

Team Leader
Northgate Vehicle Hire —Darlington
- £28,621 a year
- Monday to Friday
- Microsoft Office
- IT
- Leadership
- Annual leave
- Employee discount
Quick apply
4d
Service Desk Technician
Cubic Corporation —Stockton-on-Tees
- Full-time
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
Service Desk Team Leader
Indra Group UK & Ireland —Stockton-on-Tees
- Weekend availability
- Customer service
- Supervising experience
- Leadership
- Employee assistance programme
Quick apply
1d
Service Desk Manager
Indra UK —Stockton-on-Tees
- Hybrid work
- Computer Science
- PMP
- Project management
- Work from home
- Employee assistance programme
Quick apply
Service Desk Technician (12-month FTC)
Cubic Corporation —Stockton-on-Tees
- Full-time
Service Desk Manager
NECSWS —Hartlepool
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Linux Infrastructure Engineer
Magnet —Darlington
- £40,000 - £50,000 a year
- Travel
- Organisational skills
- IT
- Employee discount
Quick apply
Service Desk Apprenticeship (September 2026)
Waterstons —Durham
- £20,000 - £26,500 a year
- Monday to Friday
- Customer service
- English
- IT
Knowledge Analyst
NECSWS —Hartlepool
- £26,000 - £28,000 a month
- Full-time
- Microsoft Excel
- Customer service
- SharePoint
- Annual leave
Quick apply
8d
Business Support Administrator
North Yorkshire Council —Northallerton
- £25,620 - £25,989 a year
- Call to connect
- Customer service
- Communication skills
- Employee discount
5d
CUSTOMER CARE/INSIDE SALES (REPRESENTATIVE) (SA123_03)
Mersen —Stockton-on-Tees
- Up to £27,000 a year
- Temporary
- Customer service
- Profit sharing
- Employee assistance programme
10d
Service Desk Apprenticeship (September 2026)
Waterstons Ltd —Durham
- £20,000 - £26,500 a year
- Monday to Friday
- Customer service
- English
- IT
EUC Coordinator - 6 Month Contract
Ekco —Stockton-on-Tees
- Computer networking
- IT
- Communication skills
Quick apply
E-commerce Service Desk Manager
Leader Online Ltd —Hartlepool
- £35,000 - £38,000 a year
- Full-time
- AI
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior IT Service Delivery Manager
South Western Railway —South Bank
- Full-time
- PMP
- Analysis skills
- Project management
- Employee discount

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Technical Support Specialist
CameraMatics —Darlington
You will play a crucial role in troubleshooting issues, providing timely solutions, and contributing to the overall success of our customers' experience with…
Quick apply
2d
Technical Support Analyst
MB&G Insurance —Wallsend
2-3 years’ experience in a hands-on technical support or service desk environment. The role ensures systems remain available, reliable and secure, while also…
£30,000 - £35,000 a year
Quick apply
2d

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Team Leader

Northgate Vehicle Hire -
Darlington

Quick apply

Job details

Permanent
£28,621 a year
4 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount
Referral programme
Car scheme

Qualifications

Microsoft Office
IT
Leadership
Communication skills

Full job description

Location: Darlington (office-based role)
Salary- £28,621 plus quarterly bonus
Working Hours - 37.5 h - Monday - Friday

Are you a motivated leader who thrives on developing people, driving performance, and delivering exceptional service? At Northgate Vehicle Hire we’re looking for a proactive and people-focused Team Leader to join our Service Desk Team at Northgate Vehicle Hire.

This is an exciting opportunity for someone who enjoys leading from the front, creating a positive team culture, and making a real impact in a fast-paced operational environment. You’ll play a key role in our customers receive support with their vehicles, delivering excellent service to both internal and external customers.

What you will be doing:

Leading and motivating a high-performing Service Desk team to ensure delivery on all KPIS and Service Levels
Monitoring performance, identifying improvements, and driving best practice for the team. As a people leader you will coach, supporting, and develop team members to help them succeed
Resolving challenges quickly and effectively within a busy environment
Supporting operational efficiency and cost control across workshop operations
Building strong relationships across departments to achieve shared goals
Championing a culture of continuous improvement and customer excellence

What’s in it for you?:
Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include …
Salary - £28,621 plus quarterly bonus
Annual Leave - Start with 24 days, increasing to 26 days with service. Of course, you’ll have public holidays too and an extra day’s leave to celebrate your birthday!
Pension - Employer contributions of 5%.
Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, an employee referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q and Wickes.
Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
Motoring Benefits - Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
Stream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping

About you

We’re looking for a confident and engaging leader who brings energy, resilience, and a passion for delivering results.You’ll ideally have:

Previous experience in a team leadership or supervisory role
A customer-first mindset with a commitment to service excellence
Strong attention to detail and the ability to maintain high levels of accuracy
Good IT skills, including Microsoft Office, and confidence learning new systems
Excellent communication and relationship-building skills
A proactive approach with the ability to solve problems and drive improvements
The ability to motivate, coach, and inspire a team in a fast-paced environment

About Us
With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving, that’s what we do. By partnering with some of the country’s most well-known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.

Quick apply

Refine Your Search

service desk jobs in darlington, dur

Team Leader

Service Desk Technician

Service Desk Engineer

Service Desk Team Leader

Service Desk Manager

Service Desk Technician (12-month FTC)

Service Desk Manager

Linux Infrastructure Engineer

Service Desk Apprenticeship (September 2026)

Knowledge Analyst

Business Support Administrator

CUSTOMER CARE/INSIDE SALES (REPRESENTATIVE) (SA123_03)

Service Desk Apprenticeship (September 2026)

EUC Coordinator - 6 Month Contract

E-commerce Service Desk Manager

Senior IT Service Delivery Manager

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