Village Vets now employs over 30 staff. We are extremely proud of our nursing team, which is comprised of a large number of qualified nurses who take their own clinics, including weight clinics, diabetic clinics, puppy parties and healthy pet checks.
Our veterinary team is very diverse and includes vets with special interests in orthopaedics, soft tissue surgery, ultrasonography and behaviour. Our vets have excellent working relationships with local referral practices and regularly undertake further training courses to enhance their knowledge.
The Buckley practice is credited with hospital status and has state-of-the-art facilities, including three surgical suites, digital x-ray and endoscopy equipment and an ultrasound machine that is identical to that used in human hospitals. There are separate cat and dog kennels, isolation kennels for infectious patients and an in-house laboratory where blood and other samples can be processed the same day.
IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.
At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career.
Your role will include:
- Managing incoming emails and promoting our preventative health plans
This is a part-time role working 37.5 hours per week. There will be a range of shifts between the hours of 8:00am to 7:00pm.
You are a friendly, organised, and customer-focused individual who enjoys working as part of a team. You’ll bring:
- Excellent communication skills and a professional, welcoming manner
- Experience in a customer-facing role, with a strong focus on service and attention to detail
- The ability to manage multiple tasks effectively in a busy environment
- A collaborative approach and willingness to support colleagues
- A proactive attitude, with openness to feedback and learning
At IVC Evidensia, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:
- A key client-facing role within a supportive and collaborative practice team
- Clear career pathways with progression opportunities within client care and practice leadership roles
- Ongoing learning and development supported by experienced colleagues and practice teams
- A values-led culture focused on care, community, and continuous improvement
- 6.6 weeks' annual leave FTE
- Additional annual leave for your birthday, which will be added to your holiday allowance
- Increasing annual leave accrued through length of service
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Learning and development opportunities via the IVC Evidensia Academy
- Discounted staff pet care
- Voluntary benefits: choose from a range of benefits to suit you
- Access to discounts/cashback with hundreds of participating retailers
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
