Programme Work, Jobs in Douglas, Iom (with Salaries)

Customer Care Coordinator
Dandara —Douglas
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
2d
Retail Assistant (Opticians)
Boots —Douglas
- Part-time
- Employee assistance programme
- Employee discount
Stewardess/Cook – 32m Private S/Y
Döhle Yachts —Isle Of Man
Careers Assistant
Isle of Man Government —Union Mills
- £32,907 - £38,760 a year
- Full-time
- Communication skills
- Free parking
- Relocation assistance
11d
Assistant Accountant
Dandara —Douglas
- Microsoft Excel
- Accounting
- Organisational skills
Customer Advisor - Isle of Man
B&Q —Douglas
- £15.24 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
Train Guards & Stable Hands - Casual / Seasonal Positions
Isle of Man Government —Douglas
- £12.86 - £14.01 an hour
- Seasonal
- Free parking
- Relocation assistance
11d
Supply Teachers
Isle of Man Government —Douglas
- £42,718 - £54,589 a year
- Call to connect
- Bachelor's degree
- Free parking
- Relocation assistance
Education Support Officer - Specialist Provision Centre - St Ninian's High School
Isle of Man Government —Douglas
- £28,426 - £34,289 a year
- Part-time
- School
- Free parking
- Relocation assistance
4d
Administrative Officer - Private Office
Isle of Man Government —Douglas
- £28,426 - £34,289 a year
- Part-time
- Organisational skills
- Communication skills
- Relocation assistance
- Annual leave
12d
Customer Services Officer
Isle of Man Government —Douglas
- £28,426 - £34,289 a year
- Full-time
- Organisational skills
- Relocation assistance
- Annual leave
1d
Telephony Team Analyst
Isle of Man Government —Douglas
- £28,426 - £34,289 a year
- Full-time
- IT
- Relocation assistance
- Annual leave
Policy & Legislation Executive
Isle of Man Government —Douglas
- £37,204 - £43,466 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Relocation assistance
Lunchtime Assistant - Specialist Provision Centre - Manor Park Primary School
Isle of Man Government —Douglas
- £25,784 - £31,340 a year
- Part-time
- School
- Free parking
- Relocation assistance
10d
Casual Swim Instructor
Isle of Man Government —Douglas
- £14.02 - £21.30 an hour
- Call to connect
- Free parking
- Relocation assistance
Entry-level communications specialist
Canonical —Douglas
- Remote
- Social media management
- Travel
- Communication skills
- Employee assistance programme
Quick apply
8d
Cleaner - Sea Terminal
Isle of Man Government —Douglas
- £24,838 - £27,075 a year
- Full-time
- Relocation assistance
- Annual leave
9d
Investigation Officer
Isle of Man Government —Douglas
- £37,204 - £43,466 a year
- Full-time
- Analysis skills
- IT
- Relocation assistance
- Annual leave
Marketing Associate
Canonical —Douglas
- Remote
- In-person
- Communication skills
- Marketing
- Employee assistance programme
Quick apply
Operations Manager
Isle of Man Government —Douglas
- £46,858 - £54,500 a year
- Full-time
- Relocation assistance
- Annual leave
11d

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Customer Care Coordinator

Dandara -
Douglas

Apply Now

Job details

2 days ago

Benefits

Annual leave
Employee assistance programme
Private medical insurance
Employee discount
Pay rise

Qualifications

Customer service
Microsoft Office
Purchasing
IT
Construction
Communication skills

Full job description

Customer Care Coordinator

At Dandara we believe the best ideas come from our people working together. We strive to look forward in all we do, with integrity and passion. We want to recruit the best people to contribute to our goals and build our businesses. We put our customers first, we empower our people, and we support the communities in which we build.

Our Customer Care team in the Isle of Man make sure home buyers receive the very best care following their home buying experience. Customers expect their homes to be of the highest standard, and you will make sure they are, by being on hand with answers and practical help. More importantly than that though, is your passion for quality and professionalism.

What you'll be doing

Act as the first point of contact for homeowners regarding customer care and defect enquiries.
Log, track, and manage customer care issues from report through to resolution.
Schedule and coordinate Customer Care Technicians and subcontractors to attend remedial works.
Communicate clearly and professionally with homeowners to manage expectations and appointment times.
Ensure defects are addressed within agreed service levels and warranty requirements.
Maintain accurate and up-to-date customer care records and systems.
Monitor outstanding issues and follow up to ensure timely completion.
Support defect inspections and quality checks where required.
Escalate unresolved or high-risk issues to Customer Care Management.
Ensure compliance with company procedures, consumer codes, and health & safety requirements.
Contribute to continuous improvement of customer care processes and customer satisfaction.
Follow up on customer feedback via customer surveys in close-cooperation with Customer Care Manager
Strive to achieve gains in ‘Customer Satisfaction’ and ‘Recommended’ ratings as reported by HBF.
Carry out day to day office administration to drive smooth running of the department.

What you'll bring

Experience in a Customer Care Coordinator, Customer Service, or Aftercare role, ideally within housebuilding or residential construction.
Strong customer service and communication skills.
Highly organised with the ability to manage multiple cases and priorities.
Confident in dealing with homeowners, subcontractors, and internal teams.
Comfortable using customer care systems and Microsoft Office.
Calm, professional, and solutions-focused approach.
Understanding of new-build warranty processes is advantageous but not essential.

Why Dandara

Dandara was established in 1988 from the desire to provide innovative homes and commercial properties, which would offer real value for money without compromising on design, durability, or quality. Today Dandara is one of the UK’s largest independent property development companies and it’s all thanks to the vision and passion of our dedicated team. We have a strong track record of delivering excellent houses as evidenced by our consistently high scores from our customers and our 5 Star Housebuilder awards.

What's in it for you

Competitive salary depending on experience
25 days annual leave plus bank holidays, with the option to buy up to 5 extra days
Discretionary annual bonus scheme
Private medical insurance
Life assurance (3x salary, with option to increase to 4x)
Employee assistance programme
Discounts on a range of retailers, restaurants, leisure providers and more

Apply Now

Refine Your Search

programme jobs in douglas, iom

Customer Care Coordinator

Retail Assistant (Opticians)

Stewardess/Cook – 32m Private S/Y

Careers Assistant

Assistant Accountant

Customer Advisor - Isle of Man

Train Guards & Stable Hands - Casual / Seasonal Positions

Supply Teachers

Education Support Officer - Specialist Provision Centre - St Ninian's High School

Administrative Officer - Private Office

Customer Services Officer

Telephony Team Analyst

Policy & Legislation Executive

Lunchtime Assistant - Specialist Provision Centre - Manor Park Primary School

Casual Swim Instructor

Entry-level communications specialist

Cleaner - Sea Terminal

Investigation Officer

Marketing Associate

Operations Manager

I want to receive the latest job alerts for programme in douglas, iom

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