Depot administration, warehouse and member services assistant Work, Jobs in Dover (with Salaries)

Depot Administration, Warehouse and Member Services Assistant
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- £27,830 a year
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- Microsoft Word
- Microsoft Excel
- IT
- Free parking
- Health & wellbeing programme
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Depot Administration, Warehouse and Member Services Assistant

British Wool
Ashford

Quick apply

Job details

Permanent | Full-time
£27,830 a year
7 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
IT
Materials handling

Full job description

Depot Administrator / Warehouse Operative & Member Services Assistant

Ashford
Full Time | Permanent
£27,830 per annum

A role with real variety – no two days the same

At British Wool, we’re looking for someone who enjoys a mix of hands-on warehouse work, office-based administration, and building relationships with our members.

This isn’t a standard admin or warehouse role — it’s a unique opportunity to be part of a business that supports the British farming industry, combining operational work with regular member contact.

If you like staying busy, being part of a team, and not being stuck behind a desk all day, this could be a great fit.

What you’ll be doing

This is a genuinely varied role where you'll split your time across three key areas:

Depot & Administration

Supporting the day-to-day running of our Ashford Depot
Processing and maintaining accurate records on our systems
Handling calls and queries from producers and suppliers
Supporting stock control and reporting

Warehouse Operations

Assisting with the movement and handling of wool
Supporting loading, unloading and stock movement
Carrying out weighing checks and supporting grading operations
Keeping the depot safe, clean, and organised

Member Services

Acting as a key point of contact for our members
Making and receiving regular calls to support members and resolve queries
Providing clear, helpful guidance on services and processes
Visiting Collection Centres (CCs), larger members and auction marts during quieter operational periods
Building strong, positive relationships with our members

What we’re looking for

We’re looking for someone who:

Enjoys variety and can move between office, warehouse, and member-facing work
Is organised, accurate and detail-focused
Is confident speaking to people both on the phone and face-to-face
Can work independently as well as part of a team
Has a strong work ethic and takes pride in doing a good job

Essential requirements:

Full UK driving licence
Counterbalance Forklift Truck Licence
Previous administration experience
Good IT skills (Microsoft Word and Excel)

Working Hours

Your normal hours are:

39 hours per week

Monday to Thursday: 8:00am – 4:30pm
Friday: 8:00am – 3:30pm

In addition, two shift patterns operate for approximately 13 weeks of the year each:

Shift 1 (44 hours):

Monday to Thursday: 7:00am – 4:30pm
Friday: 7:00am – 3:30pm

Shift 2 (34 hours):

Monday to Thursday: 8:00am – 3:30pm
Friday: 8:00am – 2:30pm

A 30-minute unpaid lunch break applies to all shifts.

What you’ll get in return

23 days annual leave + 8 bank holidays
Rising to 28 days after 2 years’ service
Option to buy up to 5 additional days
Workplace pension
3% employee / up to 6% employer contribution
Pension salary exchange scheme
Life assurance (4x salary)
Health Assured Employee Assistance Programme

Why join British Wool?

You’ll be joining a business with a strong purpose, supporting British agriculture and rural communities. This role offers a great mix of practical work, administration, and member contact — ideal for someone who enjoys variety and making a difference.

Apply now

If you’re looking for a hands-on, varied role where you can contribute across multiple areas, we’d love to hear from you.

Important

To review the full job description for this role please visit: www.britishwool.org.uk

We kindly request that no agencies contact us regarding this vacancy.

Pay: £27,830.00 per year

Benefits:

Company pension
Cycle to work scheme
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

depot administration, warehouse and member services assistant jobs in dover

Depot Administration, Warehouse and Member Services Assistant

Manufacturing Line Leader - Days

Production Line Leader - Days

Telesales / Business Developer

Installations Specialist

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