Service desk Work, Jobs in Drumchapel, Glg (with Salaries)

1st Line Support Analyst (Service Desk)
West Dunbartonshire Council —Dumbarton
- £31,625.52 - £33,468.67 a year
- Customer service
- Windows
- Communication skills
- Annual leave
5d
Customer Support Specialist (Application Support)
Symology Ltd —Falkirk
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- AI
- Profit sharing
- Health & wellbeing programme
Quick apply
11d
Service Desk Analyst
Landmark Information Group —Glasgow
- Customer service
- Travel
- Communication skills
- Free parking
School Technician - McLaren High School - 202162
Stirling Council —Callander
- £27,526 - £28,980 a year
- Temporary
- Hybrid work
- School
- Annual leave
- Work from home
10d
Service Desk Administrator
March —Glasgow
- £0.01 a year
- Windows
- Analysis skills
- Communication skills
Quick apply
8d
IT Support Technician
Chemring Energetics UK Ltd —Stevenston
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5d
Receptionist
RMG Hotel Group —Glasgow
- From £12.80 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
IT Service Desk Analyst - 12 Month FTC
Ashurst LLP —Glasgow
- Full-time
- Customer service
- Microsoft Office
- IT
Administrator (Support & Operations)
HCLTech —Glasgow
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
Service Desk Engineer - Glasgow
Accenture —Glasgow
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Desktop Support Technician
Bill Gosling Outsourcing Limited —Glasgow
- Windows
- Linux
- Paid training
Quick apply
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
Service Delivery Manager (Scotland)
North —Renfrew
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
9d
Digital Workplace Consultant
Cobry —Glasgow
- Full-time
- Remote
- Work from home
4d
Part Time Guest Services Host
Portico Corporate Reception Management —Glasgow
- £10,491 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Life insurance
Quick apply
8d
Guest Services Host
Portico Corporate Reception Management —Glasgow
- £27,976 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Life insurance
Quick apply
Customer Service Administrator
GAP Group —Falkirk
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Digital Operations Lead
Iberdrola Group —Glasgow
- From £50,400 a year
- Full-time
- Continuous improvement
- Organisational skills
- IT
- Annual leave
- Employee discount
11d
Office Administrator
Global Crane Services —Glasgow
- From £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Sick pay
Quick apply
12d
Workplace Host
Mitie —Glasgow
- £13.45 an hour
- Full-time
- Microsoft Powerpoint
- Customer service
- Computer literacy

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1st Line Support Analyst (Service Desk)

West Dunbartonshire Council -
Dumbarton

Apply Now

Job details

Permanent
£31,625.52 - £33,468.67 a year
5 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Windows
Mobile device management
Communication skills

Full job description

Job Description

Are you passionate about technology and delivering excellent customer support?

West Dunbartonshire Council has an exciting opportunity for a motivated 1st Line Support Analyst to join our ICT Service Desk team. As the first point of contact for ICT support, you will play a key role in resolving hardware and software issues and delivering a high-quality service to users across the organisation.

What you’ll do

Provide first-line support via phone, live chat and face-to-face channels
Log, manage, and resolve incidents and service requests in line with SLAs and KPIs
Diagnose and troubleshoot hardware, software, and device issues
Deliver onsite support across Council locations where required
Contribute to maintaining a reliable, secure, and cost-effective ICT service

What we’re looking for

Strong knowledge of Windows operating systems and common office applications
Familiarity with mobile device management (MDM) tools
Excellent problem-solving skills and the ability to work under pressure
Strong communication and customer service skills
A proactive and flexible approach to supporting users

Why join us?

Be part of a collaborative and forward-thinking ICT team
Gain exposure to a wide range of technologies and services across the Council
Opportunities for training, development, and career progression
Competitive salary and benefits, including the Local Government Pension Scheme
Access to our flexible working scheme

Working both remotely and onsite, this role offers variety, challenge, and the opportunity to make a real impact on the delivery of ICT services across West Dunbartonshire.

The Individual

WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:

Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
Access to employee wellbeing supports including occupational health & counselling if ever you need help and support

Now that you have read the role and what we have to offer, we would love to hear from you. Please use the application to tell us your experience, and why you are the candidate for this role.

For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice:

http://www.west-dunbarton.gov.uk/jobs-and-training/working-for-us/about-us/

More information on the benefits of working within West Dunbartonshire Council, can be found using the following link:

http://www.west-dunbarton.gov.uk/jobs-and-training/working-for-us/benefits-of-working-with-us/

Apply Now

Refine Your Search

service desk jobs in drumchapel, glg

1st Line Support Analyst (Service Desk)

Customer Support Specialist (Application Support)

Service Desk Analyst

School Technician - McLaren High School - 202162

Service Desk Administrator

IT Support Technician

Receptionist

IT Service Desk Analyst - 12 Month FTC

Administrator (Support & Operations)

Service Desk Engineer - Glasgow

Desktop Support Technician

Regional IT Support Specialist

Service Delivery Manager (Scotland)

Digital Workplace Consultant

Part Time Guest Services Host

Guest Services Host

Customer Service Administrator

Digital Operations Lead

Office Administrator

Workplace Host

I want to receive the latest job alerts for service desk in drumchapel, glg

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