Accounts Work, Jobs in Dumbarton (with Salaries)

Customer Account/Project Co-ordinator
Customworks Ltd —Alexandria
- £28,000 - £30,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
- Sick pay
Quick apply
10h
Assistant Financial Accountant
CalMac Ferries Limited —Gourock
- £38,000 - £42,000 a year
- Full-time
- Hybrid work
- Accounting
- Organisational skills
- Communication skills
- Annual leave
5d
Credit Controller
Aggreko —Dumbarton
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Accounts and Payroll Assistant
M8 Recovery Ltd —Paisley
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
6d
Finance Assistant
Diverse Diagnostics —Glasgow
- £25,000 - £30,000 a year
- Full-time
- QuickBooks
- In-person
- Communication skills
- Free parking
Quick apply
7d
Accounts Assistant
Gren —Glasgow
- £34,000 - £37,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Travel
- Communication skills
Quick apply
5d
Accounts Assistant
McCreath Accountancy —Paisley
- From £28,000 a year
- Full-time
- Analysis skills
- QuickBooks
- IT
- Free parking
Quick apply
Finance Assistant
Taylor Wimpey —Paisley
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
17h
Accounts Assistant
Sterling Trucks Ltd —Glasgow
- Part-time
- Microsoft Office
- Organisational skills
- In-person
Quick apply
Assistant Accountant
Blyth Accountants —Glasgow
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Accounting
- Free parking
- Work from home
Quick apply
Finance Assistant
One Stop Properties —Glasgow
- £32,000 - £35,000 a year
- Full-time
- Analysis skills
- QuickBooks
- Organisational skills
- Free parking
Quick apply
9d
Payroll Clerk & Bookkeeper
Henderson —Greenock
Administration Assistant
NitroPOS Solutions Ltd —Paisley
- £11 - £13 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Free parking
Quick apply
2d
Statutory Accountant
Thermo Fisher Scientific —Paisley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Finance and Payroll Assistant
W H Kirkwood Ltd —Greenock
- £26,000 - £29,000 a year
- Microsoft Excel
- Accounting
- Organisational skills
- Free parking
Quick apply
Accountant II
Thermo Fisher Scientific —Paisley
- Full-time
- Microsoft Excel
- Accounting
- Accounting
8d
OME Key Account Technology Partner
Thales —Glasgow
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
6d
Accounts Payable Specialist
BAM UK & Ireland —Kilsyth
- ERP systems
- Data entry
Accounts Assistant
HFD PAYROLL LIMITED —Hamilton
- Monday to Friday
- Microsoft Excel
- Sales
- Microsoft Office
- Annual leave
Quick apply
9d
Administration Assistant
Sanctuary Group —Glasgow
- £23,946 - £25,216 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
2d

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Customer Account/Project Co-ordinator

Customworks Ltd
Alexandria

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
10 hours ago

Benefits

Company pension
Sick pay
On-site parking

Qualifications

Salesforce
Analysis skills
Organisational skills
Communication skills
Negotiation
Time management

Full job description

Job Summary
We are seeking a dedicated Customer Account/Project Co-ordinator to join our team. The ideal candidate will serve as a key point of contact for clients, ensuring exceptional service and fostering long-term relationships. This role involves engaging with customers to address their needs, resolve issues, and promote our services effectively. The position offers an opportunity to develop valuable skills within a dynamic and supportive environment.

Key Responsibilities

Project Management:

Manage bespoke projects– this will involve:

Concisely interpreting and communicating the customer’s design brief to the Design Team
Effectively liaising with print and production departments to manage the project
Regular communication ref project status to the customer and updating them on progress
Following sign off procedures, admin set up and sign off of samples
Advising the customer of pricing structures, including set up and sampling costs

Customer Relationship Management:

Work closely with Managing Director to review, update and classify existing accounts in order to enhance current marketing activities
Use Customer Relationship Management software to accurately record sales activity and diary planning
Use Customer Relationship Management software to assist with set-up and monitoring of sales campaigns

Sales & Marketing Support:

Support wider Sales & Marketing Team to service key accounts and requirements
Generate sales reports to inform and guide proactive sales and marketing efforts
Attend trade fairs where required and assist with follow-up
Routinely seek measurable continuous improvements to ensure best practice methods are established

Customer Service:

Provide friendly and efficient telephone support as part of a small team
Help manage general business wide inboxes
Actively seek and share information with relevant departments in order to provide speedy response to customer enquiries
Log customer complaints and forward to relevant department manager

Service Excellence:

Create a great first impression, and stay committed to this approach to ensure that customers have a memorable and enjoyable experience in all dealings with the company
Listen attentively and respond promptly to the needs of the customer
When communicating with customer by email, take care to ensure that the company’s image is portrayed in a professional manner.
Use common sense and show empathy when dealing with difficult customers - Be proactive when responding to customers’ complaints and take initiative to improve business processes to prevent errors and poor service/product quality
Provide friendly and welcoming atmosphere to customers and colleagues a like
Take initiative to ensure that services meets and where possible exceeds, expectations.
Devote appropriate time to continuous professional development as required to support the enhancement of personal skills.
Act as an ambassador for the company ensuring client confidentiality is always maintained
Remain commercially aware throughout all business activities to ensure customer relationships are financially viable
Ensure full awareness and compliance with relevant H&S regulations – seek and help where necessary
Follow company guidance for successful customer interactions.

Managing Relationships:

Attend, participate and meaningfully contribute to meetings, ensuring appropriate up to date information is communicated and acted upon
Establish and maintain good relationships with all colleagues to develop a full understanding of the many facets of the business and its structure
Work closely with colleagues from other departments to resolve customers queries promptly and effectively
Always use appropriate language and tone to encourage co-operation and maintain positive atmosphere
Adopt service excellence principles in all communication, both internal and external and encourage customer focused culture in others
Act with diplomacy in all dealings with both colleagues and customers to achieve the best possible outcome.

Admin Support:

Help to cover other administrative duties as required across all departments.

Qualifications and Experience

Personal Qualities:

High level of Enthusiasm to grow and learn as part of a team
Willingness to be involved across all areas of business
Excellent written and verbal communication skills
Strong time management and organisational skills
Able to work as part of a team
Professional approach and conduct
High degree of commercial awareness
Good negotiating and influencing skills

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company pension
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

accounts jobs in dumbarton

Customer Account/Project Co-ordinator

Assistant Financial Accountant

Credit Controller

Accounts and Payroll Assistant

Finance Assistant

Accounts Assistant

Accounts Assistant

Finance Assistant

Accounts Assistant

Assistant Accountant

Finance Assistant

Payroll Clerk & Bookkeeper

Administration Assistant

Statutory Accountant

Finance and Payroll Assistant

Accountant II

OME Key Account Technology Partner

Accounts Payable Specialist

Accounts Assistant

Administration Assistant

I want to receive the latest job alerts for accounts in dumbarton

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