Front desk night Work, Jobs in Dunfermline, Fif (with Salaries)

Front-Desk Assistant - 4 days a week, day/night shift (f/m/x)
Joivy —Edinburgh
- £21,200 a month
- Part-time
- Hospitality
- Customer service
- English
Quick apply
5d
Night Front Office Crew
YOTEL Edinburgh —Edinburgh
- £14.26 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Referral programme
Quick apply
8d
Front Desk Night Manager
Virgin Hotels —Edinburgh
- Full-time
- English
- Hotel
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
Casual Night Porter
The Caledonian Edinburgh —Edinburgh
- £12.71 an hour
- Part-time
- Hotel
- Communication skills
- Hotel experience
Quick apply
14d
Night Host/Receptionist
Point A Hotels —Edinburgh
- £13.58 an hour
- Part-time
- Customer service
- Hotel
- Banking
- Annual leave
Quick apply
1d
Night Host / Night receptionist
Point A Hotels —Edinburgh
- £13.58 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
Quick apply
Night Auditor - MOXY Edinburgh
Hotel Co 51 —Edinburgh
- £13.53 an hour
- Part-time
- Hotel
- Hotel experience
- Employee discount
Quick apply
4d
Night Auditor
ADAGIO —Edinburgh
- Part-time
- Hotel
Quick apply
Night Porter/Receptionist
Colessio —Stirling
- From £13 an hour
- Weekend availability
- Bilingual
- Hospitality
- Bar
- Free parking
Quick apply
8d
Night Porter
Dalmahoy Hotel & Country Club —Edinburgh
- £13.39 an hour
- Full-time
- Hospitality
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
Night Auditor
ACCOR —Edinburgh
- Part-time
- Hotel
Assistant Front Office Manager
Apex Hotels Ltd —Dunblane
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
12h
Nights Manager
Lighthouse Hotel Management —Sighthill
- £29,500 - £31,000 a year
- Weekend availability
- English
- Hotel
- University
- Employee discount
Quick apply
5d

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Front-Desk Assistant - 4 days a week, day/night shift (f/m/x)

Joivy -
Edinburgh

Quick apply

Job details

Part-time
£21,200 a month
5 days ago

Benefits

Company pension

Qualifications

Hospitality
Customer service
English

Full job description

Our Group
Joivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users - coliving, microliving, vacation, student housing, multifamily e coworking - and to support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management, and marketing strategy. Joivy counts 400 employees (32yo average age & more than 30 countries of origin), 21 offices across Europe, 50 destinations, and 6 countries (Italy, Spain, France, Portugal, UK, and Bulgaria)

Joivy gathers the unique experience of DoveVivo, DoveVivo Campus, ALTIDO, Chez-Nestor and Open with the aim of enthusiastically innovating the European residential market, and also includes the brands Joivy Renew, specialized in home renovation and turnkey furniture sales, and Joivy Invest, business Unit focused on real estate investments.

Joivy Scotland

JOIVY has established a reputation in Edinburgh as a premium rental management company focusing on adopting a hospitality attitude to property management.

JOIVY manages over 160 homes for individual owners, 60 for B2B clients and several apartment hotels. As we continue to grow our portfolio of high-quality serviced apartments, hotels, long-lets and rural retreats we also look towards our future growth throughout Scotland and maintaining the best possible service to both Guests and Clients.

Purpose of the role

Welcoming guests, checking guests in and out of the hotel, dealing with guest queries, and providing prompt and professional guest service to meet guest needs and ensure guest satisfaction.

This role requires active communication with guests mainly in person, in writing, using Joivy’s communication platform, and over the phone.

The main priority is to ensure an excellent experience for the guests, aiming to build trust and encourage them to visit again.

It is essential that applicants are available to work weekends and night shifts when required, according to our hotel rota.

Key Responsibilities

Ensuring a smooth day-to-day running of our Hotels;
Checking the arrivals list daily and highlight special guest requests if any;
Checking that all keys/cards are ready for the arrivals;
Checking and counts keys/cards after all guests' departure and reports if any are missing;
Checking rooms are prepared and ready for guests' arrival by working with the housekeeping team;
Reporting to the in-house maintenance team any maintenance issues before, during, and after guests` stays;
Replying to guests` inquiries and messages;
Replying to guests` reviews on various platforms;
Conducting room checks to ensure all guest rooms are up to standard and are ready for guest arrival;
Regularly checking communal space and ensuring adherence to Health & Safety Policies;
Reacting to the Fire Alarm activations and responsibilities as Fire Marshall;
On occasion, assisting the in-house housekeeping staff with some duties;
Providing high-level customer service to all guests that enter our hotels.

Required skills and or qualifications

You have experience in hospitality or customer service;

You are a problem-solver and self-driven to provide outstanding customer service;
Available to work night shifts and weekends when required;
You are fluent in English (C1 level, written and spoken) - additional languages are a plus!

Terms & Conditions

£21,200 per annum for 32 hours per week (excluding lunch breaks) over 4 days
33 days including Bank Holidays
Pension contributions

Disclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria.
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By submitting your application, you confirm that you have read and agreed to our Candidate Privacy Policy, you can find here: https://cdn.dovevivo.it/assets/docs/careers/privacy_policy.pdf

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