Infrastructure administrators & architects Work, Jobs in Dunmurry, Ant (with Salaries)

IT Managed Services Support Engineer – Level 2/3
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- From £1 a year
- Full-time
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- Azure
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- Full-time
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- Engineering
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Peak6 —Belfast
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- Computer Science
- AWS
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IT Managed Services Support Engineer – Level 2/3

KBS Group
Belfast

Quick apply

Job details

Full-time
From £1 a year
5 days ago

Qualifications

Microsoft Windows Server
ConnectWise
Cloud infrastructure
Azure
Cloud architecture
Customer service
LAN
Disaster recovery
Microsoft Exchange
Sonicwall
Technical support
Microsoft Office
DHCP
Analysis skills
Virtualisation
IT support
DNS
SharePoint
Communication skills
Active Directory
Time management
VPN

Full job description

Summary

Level 2/3 IT Support Engineer with expertise in Azure Cloud Infrastructure, Network Architecture, and Hybrid IT environments. Experienced in delivering advanced technical support, infrastructure management, and cloud-based solutions.

Core Responsibilities

2nd and 3rd line support (remote and on-site)
Incident, problem, and request management via ITSM tools
SLA/KPI compliance and ticket prioritisation
Azure infrastructure support and administration
Network design, support, and troubleshooting
Escalation handling for complex technical issues
Project delivery (cloud migrations, infrastructure upgrades)
Customer communication and stakeholder management

Cloud & Infrastructure Skills

Microsoft Azure (VMs, VNETs, NSGs, Load Balancers, Storage)
Azure Active Directory / Entra ID
Hybrid cloud environments (on-prem + Azure integration)
Backup and disaster recovery solutions

Network & Security Skills

Network architecture (LAN, WAN, VPN)
Routing and switching concepts
Firewall configuration (SonicWall or equivalent)
Wireless and broadband technologies

Core Technical Skills

Windows Server Administration
Active Directory, DNS, DHCP
Microsoft Exchange
Microsoft 365 (Office 365, SharePoint)
Virtualisation (Hyper-V)

Tools & Platforms

ConnectWise Manage / Automate (or similar ITSM tools)
Monitoring and alerting systems

Soft Skills

Strong problem-solving and analytical ability
Customer service and communication skills
Time management and prioritisation
Team collaboration and mentoring

Certifications (Desirable)

Microsoft Certified: Azure Administrator (AZ-104)
Microsoft Certified: Azure Solutions Architect (AZ-305)

Other Requirements

Availability for out-of-hours support
Continuous skills development in cloud and networking technologies

Salary

Negotiable depending on experience

Pay: From £1.00 per year

Application question(s):

Do you have at least 3 years experience in MSP?
Do you have at least 3 years experience in Azure?
Do you have at least 3 years experience in Networking?

Work Location: Hybrid remote in Belfast

Quick apply

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infrastructure administrators & architects jobs in dunmurry, ant

IT Managed Services Support Engineer – Level 2/3

Applications Support Manager - Vice President

Staff Platform Engineer

Senior IT Engineer

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