It support Work, Jobs in Eastington, Gls (with Salaries)

Service Desk Analyst
Gardiner Bros —Eastington
- Up to £28,500 a year
- Full-time
- Customer service
- Windows
- Organisational skills
- Annual leave
- Employee discount
Quick apply
6d
IT Support Engineer
iCOMAT —Gloucester
- Customer service
- IT
- Communication skills
9d
IT Technical Services Apprentice
QA Apprenticeships —Stroud
- £26,538 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
22h
IT, AI, Cyber Security & Telecoms - Support Desk Technician 1st/2nd Line.
AAG, IT, AI, Telecoms & Tech (Alfred Ashley Group Ltd) —Cirencester
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Free parking
- Work from home
Quick apply
End User Compute Engineer
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Flexitime
14d
Band 4 IT Service Desk Analyst - Bath
Avon and Wiltshire Mental Health Partnership NHS Trust —Bath
- £28,392 - £31,157 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
4d
Helpdesk Manager (Telecoms)
Iceblue Global —Swindon
- £38,000 - £42,000 a year
- Weekend availability
- Management
- Customer service
- Computer networking
- Free parking
Quick apply
7d
Apprentice IT Technician
Mitie —Gloucester
- Up to £24,854.56 a year
- Full-time
- No experience needed
- Communication skills
- Time management
IT Technician (Prep School)
Cheltenham College —Cheltenham
- £25,000 - £30,000 a year
- Full-time
- Windows
- Organisational skills
- IT
- Employee discount
IT Systems & Support Engineer
Kubus Group Limited —Kemble
- £35,000 a year
- Full-time
- Azure
- Customer service
- Salesforce
- Bereavement leave
- Referral programme
Quick apply
7d
IT Support Analyst
Babcock International —Bristol
- £33,900 - £42,400 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
3d
IT Support Engineer
Giacom —Bristol
- £26,250 a year
- Customer service
- Windows
- Communication skills
- Annual leave
Quick apply
IT / DevOps Support Engineer
PlayStation Global —Bristol
- DevOps
- IT
- Linux
Quick apply
2nd Line Support Analyst
Sharp —Bristol
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
IT Service Desk Engineer
Bupa Dental Care —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
8d
IT Field Engineer – Based in Cardiff or Bristol
Renault UK —Bristol
- £35,700 a year
- Full-time
- Travel
- Organisational skills
- Annual leave
- Employee discount
IT & Administrative Assistant
Roberts Limbrick Ltd —Gloucester
- IT
- Communication skills
8d
Support & Installation Engineer - Telecoms
F&M Telecommunications —Gloucester
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
Quick apply
14d
Service Delivery Analyst
F5 —Bristol
- £38,000 - £43,000 a year
- 8 hour shift
- Azure
- Oracle
- In-person
- Free parking
Quick apply
9d
HR Systems Administrator
Hazlewoods —Cheltenham
- £33,000 - £36,000 a year
- Full-time
- Data analysis skills
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply

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Service Desk Analyst

Gardiner Bros -
Eastington

Quick apply

Job details

Full-time
Up to £28,500 a year
6 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Customer service
Windows
IT support
Organisational skills
IT
Communication skills
Active Directory

Full job description

Job Advert

Job Title – Service Desk Analyst
Salary – Up to £28,500 (depending on experience)
Hours – Monday – Friday 8:30 – 17:00
Location – Stonehouse, GL10 3EZ - Office Based

At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, we’ve grown into a multi-million-pound partner to over 80 global brands, including Skechers, Crocs, Hush Puppies, Muck Boots along with our own brands Amblers Safety and Cotswold. We are also proud to distribute to some of the UK's Largest Online, Highstreet, and Outdoor retailers – Next, John Lewis, Screwfix, Mole Valley, Cotswold Outdoors, Freemans, JD Williams, Very, and Littlewoods to name a few.

What will the Service Desk Analyst role entail?

Our IT team use a ticketing system to manage all requests and issues from the business, covering a broad range of queries. The service desk analyst is the first point of contact for office and warehouse staff across the business, for any IT queries or problems.

Ensuring all requests are logged and processed through to resolution and keeping the end user updated.
Being the first point of contact to resolve all requests where possible
Troubleshoot hardware, software and connectivity issues across the business
Escalating cases where necessary to 2nd line support and our external support providers where appropriate.
Setting up IT equipment and access for new starters, as well as onboarding and exiting for employees.
Supporting IT team with end user devices across the business such as, laptops, mobile devices, etc.
Continually identify opportunities for improved operational efficiencies and the aim of eliminating repetitive issues.

What we’re looking for?

The key things we are looking for in our service desk analyst is a proactive individual who is organised and able to deal with a variety of different tasks as well as strong customer service and communication skills, ability to talk to people of all levels and a want to develop their IT skills and knowledge.

Previous experience in a service desk or IT support role with a strong customer service mindset
Good knowledge of Microsoft Windows, Microsoft 365, Active Directory/Entra ID and end-user device support
Strong problem solving, communication and organisational skills with the ability to manage priorities effectively

What we offer in return:

25 Days annual leave entitlement
Enhanced maternity and paternity leave
Generous staff discounts on all brands we supply
Life assurance & company pension
Discounts local gym memberships
Free mortgage advice & £0 broker Fee
Eyecare vouchers

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, experiences, and perspectives.

If you need any adjustments during the recruitment process, please let us know—we are happy to help!

Quick apply

Refine Your Search

it support jobs in eastington, gls

Service Desk Analyst

IT Support Engineer

IT Technical Services Apprentice

IT, AI, Cyber Security & Telecoms - Support Desk Technician 1st/2nd Line.

End User Compute Engineer

Band 4 IT Service Desk Analyst - Bath

Helpdesk Manager (Telecoms)

Apprentice IT Technician

IT Technician (Prep School)

IT Systems & Support Engineer

IT Support Analyst

IT Support Engineer

IT / DevOps Support Engineer

2nd Line Support Analyst

IT Service Desk Engineer

IT Field Engineer – Based in Cardiff or Bristol

IT & Administrative Assistant

Support & Installation Engineer - Telecoms

Service Delivery Analyst

HR Systems Administrator

I want to receive the latest job alerts for it support in eastington, gls

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