Technology operations lead Work, Jobs in Edinburgh, Sct (with Salaries)

Technology Operations Lead
HBNL —Edinburgh
- £45,000 - £55,000 a year
- Full-time
- Organisational skills
- IT
Quick apply
9d
Senior Procurement Lead
triSaaS (Enhance) —Edinburgh
- Full-time
- Hospitality
- Management
- Analysis skills
- Free parking
- Sick pay
Quick apply
Technology Resilience Lead
Barclays —Edinburgh
- Data analysis skills
- Negotiation
1d
Operations Transformation Associate Director – Airline Industry, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- IT
- AI
Shipbuilding Operations Strategy Lead
Babcock International —Dunfermline
- Full-time
- Project management
- No degree
- Leadership
- Annual leave
- Employee assistance programme
Operations Transformation Associate Director – Logistics Industry, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- AI
Performance Improvement Lead
Glenmorangie —Livingston
- Full-time
- Continuous improvement
2d
Associate Director, ER&I (Energy, Resourcing and Industrials incl. Construction), Operations Industry & Domain Solutions, Engineering AI & Data, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Management
- Master's degree
- Business development
IT Functional Support Lead-Dynamics 365 (Operations)
Veranova L P —Edinburgh
- Bachelor's degree
- APIs
- IT
- Annual leave
- Life insurance
Quick apply
Operational Resilience Analyst
Barclays —Edinburgh
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Project Manager (DSEAR)
RSE —Edinburgh
- Engineering
- Supervising experience
- Project management
- Employee discount
Development Technology Lead, Assistant Vice President
State Street —Edinburgh
- Full-time
- Oracle
- Computer Science
- SQL
2d
Operations Lead - Multrees Walk, Edinburgh
ALO —Edinburgh
- Weekend availability
- Sales
- Leadership
- Communication skills
Quick apply
Safety Health and Environment (SHE) Advisor
Science and Technology Facilities Council —Edinburgh
- Up to £52,907 a year
- Weekend availability
- Engineering
- Maintenance
- Microsoft Office
- Annual leave
- Flexible schedule
8d
Business Architect - Senior Manager, Consumer, ERI & TMT, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Microsoft Powerpoint
- Hospitality
- IT
Head of People
George Watson's College —Edinburgh
- £70,000 - £80,000 a year
- Full-time
- Preschool
- IT
- Leadership
10d
Project Engineering Lead
Leonardo UK Ltd —Edinburgh
- £60,000 - £84,995 a year
- Full-time
- Hybrid work
- System design
- Travel
- Leadership
- Flexible schedule
- Referral programme
3d
Lead Client Partner
Waracle —Edinburgh
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
Digital Innovation - Head
Horizontico Global —Edinburgh
- £8,200 - £11,300 a month
- Full-time
- Azure
- Oracle
- Windows
- Health & wellbeing programme
Quick apply
14d
Senior IT Transformation Consultant
Texaport —Edinburgh
- £60,000 - £85,000 a year
- Full-time
- Remote
- Mentoring
- IT
- Communication skills
Quick apply
5d

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Technology Operations Lead

HBNL
Edinburgh

Quick apply

Job details

Full-time
£45,000 - £55,000 a year
9 days ago

Qualifications

ITIL
Organisational skills
IT

Full job description

Job Advert

The role at a glance

Technology plays a crucial role within HBNL and spans from corporate IT, OSS/BSS platforms to the ISP production network and ensures that the business can operate and customers can receive an excellent customer experience whilst connected to our ISP production network. On a day-to-day basis this could include liaising with external managed service providers, planning upcoming network maintenance projects and producing performance reporting.

As we continue to scale across Scotland, we are looking to recruit a technology generalist with strong organisational skills to join our existing team.

The Technology Operations Lead will be the key support to our technology leadership on network operations, change management and technical delivery. This will cover BAU, project and continuous-improvement work, providing a varied and challenging workload for the right candidate. This role will have a particular focus on proactive network performance and the technical link into the existing customer service team.

What you’ll do

Run and continuously improve the technology change management process and the associated reporting.
Take on day-to-day BAU across network and technology operations and keep the team pushing projects forward to schedule.
Contribute to and help establish technology team reporting.
Work with outsourced service providers across network operations and corporate IT functions.
Plan and deliver network projects to schedule and budget.
Participate in technology projects across the business.
Gather requirements, source and support the rollout of new platforms and systems, including the associated documentation, server and infrastructure work.
Carry out user acceptance testing (UAT), making sure testing is completed in a timely manner.
Act as the technical bridge to the customer service team: root-cause technical tickets, identify recurring themes and feed findings back into the network operations team and wider business.
Produce technical-ticket reporting — volumes, drivers, trends and the underlying causes of customer-impacting issues.
Lead network performance projects and keep proactive work on track to schedule.
Own technical-ticket escalations and resolution.
Use AI/automation in reporting and ticket root-cause work.

What you’ll bring

Experience in corporate IT, enterprise technology or ISP/altnet businesses.
Ability to work autonomously and manage own workload efficiently.
A fantastic attitude, naturally curious, with a relentless drive to make things better.
An ability to communicate effectively across teams and work levels.
Experience working in a fast-paced environment with a strong ability to pivot between priority tasks based on the business needs.
Familiarity with change-management or ITIL-aligned ways of working, and with IT service-management (ITSM) tooling.
Experience coordinating outsourced or managed service providers to deliver against agreed standards.
Awareness of the OSS/BSS platforms and infrastructure that underpins a business.
Confidence working with data — turning ticket and performance information into clear reporting and insight, including through AI and automation.
Relevant qualifications or certifications — for example in ITIL or project delivery — are welcome but not essential.

Quick apply

Refine Your Search

technology operations lead jobs in edinburgh, sct

Technology Operations Lead

Senior Procurement Lead

Technology Resilience Lead

Operations Transformation Associate Director – Airline Industry, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation

Shipbuilding Operations Strategy Lead

Operations Transformation Associate Director – Logistics Industry, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation

Performance Improvement Lead

Associate Director, ER&I (Energy, Resourcing and Industrials incl. Construction), Operations Industry & Domain Solutions, Engineering AI & Data, Technology & Transformation

IT Functional Support Lead-Dynamics 365 (Operations)

Operational Resilience Analyst

Project Manager (DSEAR)

Development Technology Lead, Assistant Vice President

Operations Lead - Multrees Walk, Edinburgh

Safety Health and Environment (SHE) Advisor

Business Architect - Senior Manager, Consumer, ERI & TMT, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation

Head of People

Project Engineering Lead

Lead Client Partner

Digital Innovation - Head

Senior IT Transformation Consultant

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