Service desk Work, Jobs in Ellesmere Port, Chs (with Salaries)

3rd Line/Team Leader - Service Desk
Cirrus Technology Solutions —Ellesmere Port
- £30,000 - £40,000 a year
- 8 hour shift
- Azure
- Management
- English
- Free parking
Quick apply
2d
Service Desk Analyst
Wirral University Teaching Hospital NHS Foundation Trust —Bebington
- £28,392 - £31,157 a year
- Full-time
17h
Hire Desk Team Leader
Hire Safe Solutions Ltd —Runcorn
- From £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
11d
Service Desk Analyst - 12mth FTC
B&M Retail —Liverpool
- Full-time
- Software troubleshooting
- IT
- Communication skills
- Free parking
- Employee discount
5d
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
4d
IT Support Analyst
Specialist Holidays Group —Chester
- Full-time
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
8d
User Support Officer - Technical Desktop (Career Grade 6 - 8)
Cheshire West and Chester Council —Ellesmere Port
Customer Service Representative
MSite —Liverpool
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
1st Line Support Analyst
Eventura Limited —Bolton
- From £26,500 a year
- Full-time
- Azure
- Customer service
- English
- Store discount
- Work from home
Quick apply
Comms Specialist Engineer (Desk-Based)
Flotek Group Limited —St. Asaph
- £28,000 - £32,000 a year
- 8 hour shift
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Service Desk Analyst
Weightmans —Liverpool
- Up to £26,230 a year
- Full-time
- Customer service
- Windows
- IT
Service Support Team Analyst
CGI —Liverpool
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
20h
Service Desk Analyst
Sysco —Burtonwood
- Full-time
- Bilingual
- Customer service
- English
IT Support
CIS Worldwide Ltd —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
Order Processing Administrator
BT Local Business —Ormskirk
- From £25,900 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
1d
Internal IT & AV Support Engineer
Byond Group UK —Birkenhead
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- SharePoint
- Health & wellbeing programme
Quick apply
Security, Hosting and Infrastructure Lead
Cheshire West and Chester Council —Ellesmere Port
- Project management
- Continuous improvement
- No degree
5d
3rd Line IT Engineer
MCS Group —Ormskirk
- £45,000 - £55,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply

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service desk jobs near ellesmere port, chs

3rd Line/Team Leader - Service Desk

Cirrus Technology Solutions
Ellesmere Port

Quick apply

Job details

Permanent | Full-time
£30,000 - £40,000 a year
2 days ago

Benefits

Free parking
Casual dress
Private dental insurance
Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Azure
Management
English
Firewall
VoIP
IT support
Computer networking
Communication skills
Active Directory
VPN

Full job description

3rd Line/Team Leader - Service Desk Technician

About Us:
Our clients rely on us as trusted partners for a variety of services such as connectivity, applications, hardware, security, and disaster planning. We are a people first business, and this shines through in everything we do.

You MUST be from an MSP background and used to the daily workload

Overview:

We are seeking a an experienced and comfortable MSP professional to lead the service desk on a day to day basis. Our service desk is responsible for Incidents, Problems, Service & Change requests. We Manage, Monitor and Support all of our client services through the Service Desk, this is therefore a key role. You will need not only the technical skills to problem solve but also coach, lead and support the rest of the team with confidence.

We are an MSP in all the ways you will expect. There are no ceilings to this role or goals for personal development.

Responsibilities:

· Deliver Managed Services including IT support for a range of service offerings

· Perform server administration, Active Directory management, patching, and backup restoration.

· Lead network troubleshooting and advanced firewall configurations, VPN, and ADVPN.

· Handle VOIP deployments and advanced telephony configurations.

· Implement security best practices, monitor endpoint protection, and respond to incidents.

· Mentor and support junior team members, providing knowledge sharing and escalation guidance.

· Produce high-quality documentation, change control compliance, and technical guides.

Skills & Experience:

· 3+ years in Managed Service environment delivering IT support / 3rd line

· Strong Microsoft server, Azure, and endpoint management experience.

· Advanced networking: firewalls, site-to-site VPNs, network topologies, ADVPN.

· VOIP and telephony systems knowledge.

· Security: phishing response, incident escalation, vulnerability management, Cyber Essentials

· Excellent problem-solving and communication skills; proactive and client focused.

· Holding of industry recognised certification such as: Microsoft, Fortinet, Comp TIA is advantageous

Benefits:

· Free onsite parking

· Company pension and health insurance

· Company workwear

· Paid industry certifications

· Team events

· Career growth opportunities

Working Hours:

You will be predominantly based in our office in Ellesmere Port but may spend time visiting client sites across the UK, that includes overnight stays during the week.

· Rotational shift pattern (Week 1: 8–4, Week 2: 8-4, Week 3: 9-5, Week 4: 10–6 with OOH)

· Out-of-hours coverage 1 in 4 pattern, with supplementary pay

Salary: £30,000–£40,000 + OOH (£2,200 approx.)

Job Types: Full-time, Permanent

Pay: £30,000.00-£40,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private dental insurance
Private medical insurance

Application question(s):

Office Based Role

Experience:

Managed Service: 3 years (required)
Working for MSP: 2 years (required)

Language:

English as your first language (required)

Licence/Certification:

Clean Driving Licence (required)

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in ellesmere port, chs

3rd Line/Team Leader - Service Desk

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Service Desk Analyst - 12mth FTC

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1st Line Support Analyst

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Service Desk Manager

Order Processing Administrator

Internal IT & AV Support Engineer

Security, Hosting and Infrastructure Lead

3rd Line IT Engineer

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