Service manager ii Work, Jobs in Ellesmere Port, Eng (with Salaries)

Customer Service Representative II
Bobrick Washroom Equipment LTD —Deeside
- Human resources
Quick apply
Multi-skilled Fabric Engineer
BAM UK & Ireland —Chester
- Customer service
- Maintenance
- Contracts
12d
Liverpool Trade Activation Executive
Jubel —Liverpool
- £30,000 a year
- Weekend availability
- Bar
- Public speaking
- Presentation skills
Grounds Team Member
Warner Leisure Hotels —Bodelwyddan
- £12.21 - £12.71 an hour
- Full-time
- Hotel
- Employee discount
8d
Receptionist Team Member
Warner Leisure Hotels —Bodelwyddan
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
9d
Scientist II - Physical Testing - 1 year contract
Convatec —Deeside
- Full-time
- Microsoft Word
- Microsoft Excel
- Laboratory experience
Food and Beverage Supervisor
Warner Leisure Hotels —Willaston
- Up to £28,594 a year
- Full-time
- Hospitality
- Hotel
- In-person
Reception Team Member
Warner Leisure Hotels —Willaston
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
7d
Resource Administrator
Elysium Healthcare —Atherton
- £27,296 a year
- Full-time
- Computer literacy
- Microsoft Office
- Free parking
- Annual leave
Quick apply
3d
Associate Electrical Director: Data Centres
AECOM —Liverpool
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- In-person
Meet and Greet Receptionist
Kingsley Healthcare —Northwich
- £13.45 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Nursing home
- Employee assistance programme
- Employee discount
Senior Mechanical Engineer - Gas Projects
Bilfinger SE —Warrington
- Temporary
- Hybrid work
- AutoCAD
- Engineering
- Master's degree
Technical UI Designer – 12 Month Contract
d3t —Runcorn
- Hybrid work
- C++
- JavaScript
- IT
- Free parking
- Flexible schedule
Technical UI Designer - 12 Month Contract
Keywords Studios —Daresbury
- Hybrid work
- C++
- JavaScript
- Python
- Free parking
- Flexible schedule
Quick apply
Graduate Associate - Technical Consultant 2026
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Software development
- Gym membership
- Referral programme
Quick apply

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Multi-skilled Fabric Engineer
BAM UK & Ireland —Chester
Carry out work in a safe and diligent manner. Capable of completing essential paperwork in an accurate and timely manner.
12d
Sub Contractor - Plumbers, Carpenters, Electricians + Multi Skilled Engineer
First Choice Cleaning & Maintenance Limited —Manchester
Contractors will be self employed and be provided with a commercial vehicle for business use only. The type of work will be varied, i.e. basic fabric repairs -…
£120 - £180 a day
Quick apply
2d

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Customer Service Representative II

Bobrick Washroom Equipment LTD -
Deeside

Quick apply

Job details

Permanent

Qualifications

Human resources

Full job description

Customer Service Responsibilities:

Monitor email service requests from external customers, which include contractors, distributors, and site management. Using email and within the boundaries of company policy acknowledge receipt and answer where appropriate, reallocating, or escalating queries when required.
Monitor email and MS Teams service requests from internal customers, which include cross functional division departments, UK and overseas based sales managers and management. Using email and MS Teams acknowledge receipt and answer where appropriate, reallocating, or escalating queries when required.
Receive and triage general enquiries, acknowledge receipt, and allocate to the appropriate department or person.
Provide a daily shipping update to all customers with export orders in transit.
Access and escalate complaints as required to the relevant department management.
Manage projects and coordinate with relevant functions, beginning at the specification phase and continuing through purchase order receipt, drafting coordination, manufacturing release, and final shipment; ensuring continuity, alignment, and proactive oversight from pre-order engagement through project completion.
Review and interpret CAD drawings to support customer discussions and identify risks, discrepancies, or missing information in drawings via phone calls or emails.
Provide technical support and troubleshooting for field-related inquiries to resolve issues and guide customers through solutions.
Maintain in-depth knowledge of company products to make informed technical and operational decisions; advise clients and colleagues on product applications.
Addresses complaints and requests from distributors and field teams, assess their needs, and process orders to fulfil those requirements accurately and efficiently.
Engage in hands-on technical learning to stay current with product and system developments.
Review and validate purchase orders against quotes, approved layouts, specifications, and contractual requirements to ensure entry into CSI is accurate for processing and invoicing.
Ensure scope alignment between architectural drawings, distributor expectations, and Thrislington product capabilities.
Proactively manage project timelines including drafting approval cycles, revision control, material trigger points, production scheduling, and shipping milestones. Communicate any failed or at-risk ship dates to the C/S Manager.
Maintain comprehensive project documentation within ERP/OMS systems to ensure traceability and audit integrity.
Provide accurate and timely responses to inquiries related to pricing, specifications, lead times, installation expectations, and order status
Maintain comprehensive project documentation within ERP/OMS systems to ensure traceability and audit integrity.
Perform order entry into the organization’s ERP system in a timely manner with a high degree of accuracy.
Initiate and process return authorizations (RMA) in accordance with company policies and warranty guidelines and communicate clearly with customers regarding return procedures, credit timelines, and replacement expectations.

Logistics and Administration Responsibilities:

Support the administration of new projects, this includes adding and maintaining changes to the Master Production Plan, in advance of further manufacturing scheduling by the logistics and/or planning manager.

Update and maintain changes to the Master Delivery Plan for approval by the Logistics Manager.

Coordinate the export collections with the freight forwarding company. Provide all relevant export documentation required for each shipment, such as commercial invoices, ensuring the goods meet all compliance requirements for shipping.
Visit the Chamber of Commerce to complete export documentation as required.

Coordinate UK direct deliveries with sites and contractors and complete induction forms as required.

Communicate late changes or requests to the Deeside despatch team using the designated MS Teams channel as required.

Manage incoming vehicle fines, e.g. parking charges, speeding fines, and communicating necessary payroll deductions with Human Resources as required.

Administer the RingGo, London congestion charge and fuel cards when required.

Distribute job schedules to the offloading team on a weekly basis.

Using nominated courier companies arrange the shipment of finished goods, including hardware, replacement parts, etc. Provide the ship date and shipment tracking information to relevant parties when shipment has been arranged.

Quick apply

Refine Your Search

service manager ii jobs in ellesmere port, eng

Customer Service Representative II

Multi-skilled Fabric Engineer

Liverpool Trade Activation Executive

Grounds Team Member

Receptionist Team Member

Scientist II - Physical Testing - 1 year contract

Food and Beverage Supervisor

Reception Team Member

Resource Administrator

Associate Electrical Director: Data Centres

Meet and Greet Receptionist

Senior Mechanical Engineer - Gas Projects

Technical UI Designer – 12 Month Contract

Technical UI Designer - 12 Month Contract

Graduate Associate - Technical Consultant 2026

More jobs to discover

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