Film Work, Jobs in Elsenham, Ess (with Salaries)

Full Time Cinema Manager
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- Employee discount
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Full Time Cinema Manager

Roxy Movies Bishop’s Stortford
Bishop's Stortford

Quick apply

Job details

Permanent | Part-time | Full-time
£21,840 - £36,400 a year
14 days ago

Benefits

Store discount
Discounted or free food
Employee discount

Qualifications

Hospitality
Driving Licence
Management
Driving
Organisational skills
Leadership
Communication skills

Full job description

About Roxy Movies

Roxy Movies Bishop’s Stortford is an independent 6-screen cinema in the heart of Bishop's Stortford, Hertfordshire, bringing the best of mainstream film, Live screenings, and carefully selected indie and arthouse programming to our community. We’re passionate about film, great customer experiences, and being a genuine cultural hub for the area.

We’re looking for a talented and motivated Assistant Manager to support our General Manager and help ensure the cinema runs smoothly, efficiently, and in a way that our audiences love.

The Role

As Assistant Manager, you will work alongside the General Manager to support the day-to-day operations of Roxy Movies. You’ll help lead and inspire our front-of-house team across six screens, maintain the highest standards of customer service, and create an environment where both staff and guests thrive.

This is a hands-on role, you’ll be visible on the floor, deputising for the General Manager when required and setting the tone for the team. You’ll play a key part in maintaining operational standards and upholding the cinema’s values.

Key ResponsibilitiesStaff & Team Management

Recruit, onboard, and train front-of-house staff, including ushers, box office, and concessions teams
Create and manage staff rotas to ensure appropriate cover across all sessions and events
Conduct regular performance reviews and provide ongoing coaching and feedback
Foster a positive, inclusive, and motivated team culture
Handle HR matters including absence management, disciplinary procedures, and staff welfare

Front-of-House Operations

Oversee all front-of-house functions including ticketing, concessions, and customer welcome
Ensure the cinema is presented to the highest standard at all times, clean, well-maintained, and welcoming
Manage opening and closing procedures
Act as the main point of contact for customer feedback and complaints, resolving issues swiftly and professionally
Ensure compliance with health and safety regulations, licensing requirements, and data protection obligations
Coordinate with projectionists and technical staff to ensure smooth screening operations

Events & Programming Support

Support scheduling and operational planning for Events and special events
Liaise with distributors and event organisers as required
Help develop initiatives to grow audience attendance and build community engagement

What We’re Looking For

Essential

Proven experience in a management or supervisory role in a customer-facing environment (cinema, theatre, hospitality, or leisure)
Strong leadership skills with a track record of managing and motivating teams
Excellent interpersonal and communication skills
A customer-first mindset with high standards for service and presentation
Ability to remain calm and decisive under pressure
Good organisational skills and attention to detail
Flexible availability, including evenings and weekends

Desirable

Previous cinema or arts venue experience
Familiarity with ticketing or venue management systems
Experience managing licensed premises
Full UK driving licence (preferred — the role may occasionally require travel between sites or suppliers)
A genuine love of film and enthusiasm for independent cinema

What We Offer

Salary of £21,840–£36,400 per annum, depending on experience
Full-time, 37–40 hours per week
A unique and rewarding role at the heart of a much-loved local venue
The opportunity to grow your career in a busy, multi-screen independent cinema
Complimentary cinema tickets
A supportive and passionate working environment

How to Apply

To apply, please submit your CV and a brief cover letter telling us why you’re the right person to help lead Roxy Movies Bishop’s Stortford.

Benefits

Complimentary cinema tickets for you and guests
Staff discount on food and drinks
Employee discount scheme
Opportunities for progression within a growing independent cinema group

Work Location: In person, Roxy Movies, Bishop’s Stortford, Hertfordshire.

We’re an equal opportunities employer and welcome applications from all backgrounds.

Pay: £21,840.00-£36,400.00 per year

Benefits:

Discounted or free food
Employee discount
Store discount

Work Location: In person

Quick apply

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