trainee Work, Jobs in elstead, sry (with Salaries)

IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick apply
4d
Graduate Trainee
Unicorn Orange —Farnham
- From £26,000 a year
- Full-time
- SQL
- Bachelor's degree
- In-person
- Free parking
- Work from home
Quick apply
AIT Trainee
Surrey Satellite Technology Limited —Guildford
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Apprentice Highways Operative
M Group —Hook
- £19,718.40 a year
- Overtime
- Maintenance
- Hotel
- Driving
- Annual leave
- Employee assistance programme
Graduate Trainee Land Buyer
Kidbrook Homes —Farnham
- From £25,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Microsoft Office
- Free parking
Quick apply
4d
Apprentice Engineer
Greenshields JCB —Farnham
- School
Relationship Management Apprentice
National Westminster Bank PLC —Guildford
- £62,440 - £93,660 a year
- Full-time
- Hybrid work
- Financial services
- Banking
- Annual leave
Trainee Property Administrator (must be close to Reigate area)
Humphrey & Gray Ltd —Reigate
- £21,158 - £25,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
4d
Trainee/Assistant Quantity Surveyor
Prem Group Ltd —Waterlooville
- £28,000 - £40,000 a year
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
Panel Technician Apprentice
Solus Accident Repair Centres —Aldershot
- £8 an hour
- Full-time
- Employee discount
Aeronautical Engineering Apprentice
Vista Global —Farnborough
- Microsoft Office
- Communication skills
- Time management
APPLIANCE TRAINEE ENGINEER
APPLIANCE HOMECARE LTD —Woking
- £35,000 - £40,000 a year
- Weekend availability
- Maintenance
- No experience needed
- Driving
Quick apply
3d
Trainee Claims Assessor
Unum Group —Basingstoke
- Full-time
- Hybrid work
- Customer service
- Financial services
- Communication skills
Software Application Tester Apprentice
QA Apprenticeships —Horsham
- £15,600 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer literacy
- Employee discount
Audi Trainee Sales Executive
Sytner Audi Reading —Reading
- Weekend availability
- English
- Driving
- Employee discount
Store Apprentice
Toolstation —Alton
- £10.85 an hour
- Part-time
- Customer service
- Merchandising
- Employee discount
8d
Trainee Assistant CAD Draughtsperson
LASCH Properties —Ripley
- From £12.71 an hour
- Full-time
- AutoCAD
- Schematics
- CAD
- Free parking
Quick apply
1d
Customer Service Apprenticeship
Enterprise Mobility —Aldershot
- £17,850 a year
- Temporary
- In-person
- Communication skills
- Free parking
AAT Trainee Accountant Apprenticeship
Menzies LLP —Woking
- £25,000 a year
- Hybrid work
- English
- Accounting
- IT
- Employee assistance programme
Trainee Operations Controller - £31,000 pa
Air Charter Service —Surbiton
- £31,000 - £33,500 a year
- 12 hour shift
- English
- In-person
- Free parking
- Gym membership
Quick apply

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IT Support - Trainee

ramsac
Guildford

Quick apply

Job details

£26,000 - £27,000 a year
4 days ago

Qualifications

Azure
Customer service
Microsoft Office
IT
Active Directory

Full job description

Why your job is important to us

We promise our clients that we will provide straight forward, efficient and secure IT management. For most clients their most frequent interaction with us, is through our remote helpdesk service. Clients contact support at a moment of personal stress – they are busy hardworking folk who can’t get something to work, and we can all empathise with that feeling! Your job is to be proactive, professional and friendly – fixing their issue, preventing it from happening again, making them feel calm and confident in your ability, and making sure that the client feels well communicated with, in a manner that hasn’t made them feel silly for calling in the first place! The feeling you leave the client with after your call, will often form that clients whole opinion of our firm. To our clients, you are ramsac!

Wow, that’s refreshing!

Clients tell us it’s our personable, proactive approach that really makes a difference.

On a day to day basis you will:

Help our clients with any tech question they need to raise, by phone, portal or email.
Deal with a wide variety of users with varying levels of technical knowledge.
Manage a demanding case load in line with SLAs, as well as answering incoming calls and emails.
Escalate issues quickly when appropriate.
Liaise with third parties and log tickets for vendor support and warranty claims.
Research issues for which you don’t have an immediate answer.
Adhere to average daily ticket closure targets.
Be proactive in keeping customers updated with the status of their support ticket and ensuring customer ratings are within target.
Think about not only how to fix a ticket, but how to ensure a problem doesn’t return.
Manage changes in a way that minimises risks to the client’s ability to operate.
Act as a ‘Champion’ within the team for designated clients, reviewing our documentation and being a point of knowledge.
Maximise efficiency and speed of service by utilising our automation tools as appropriate.

About You

Inspire us!

We want to be known as the most ‘can do’ well-polished and caring IT supplier in the South East. To do that, we only want to work with the best. Our staff are proud to say ‘I am ramsac’ their personal values are all a reflection of the core ramsac beliefs, which is all about going the extra mile and being genuinely concerned about providing clients with the very best, most attentive and highest quality service. Are you ramsac enough to be part of this very special team?

What’s really important to us:

The ability to be self-motivated and highly organised.
A genuine interest in IT and a desire to build your career.
The ability to keep it simple – no one’s impressed with jargon that only serves to belittle the end user.
Experience of providing great customer service.
The ability to remain calm and to make clients feel that they are the most important person on the planet!
Able to mentor less experienced colleagues as necessary.
Can do attitude in assisting your peers with any questions or challenges they may encounter.

In return, we promise

We are absolutely focussed on providing great IT careers! We have a 5 Glassdoor rating, an ‘outstanding’ rating in the UK Best Companies employee engagement survey, and we were recently named Surrey’s Employer of the Year. We promise on the job learning, industry accredited qualifications and a proven career development path to ensure you continue to grow and develop.

The icing on the cake

Experience within Office 365 and Azure through use of the MS Partner Portal
Knowledge of the MS Office Suite
Knowledge of Active Directory
Experience managing on-premise Servers using remote management tools
Knowledge or experience offering advice on security best practice to end user

Applications Close - 15th June

Quick apply

Refine Your Search

trainee jobs in elstead, sry

IT Support - Trainee

Graduate Trainee

AIT Trainee

Apprentice Highways Operative

Graduate Trainee Land Buyer

Apprentice Engineer

Relationship Management Apprentice

Trainee Property Administrator (must be close to Reigate area)

Trainee/Assistant Quantity Surveyor

Panel Technician Apprentice

Aeronautical Engineering Apprentice

APPLIANCE TRAINEE ENGINEER

Trainee Claims Assessor

Software Application Tester Apprentice

Audi Trainee Sales Executive

Store Apprentice

Trainee Assistant CAD Draughtsperson

Customer Service Apprenticeship

AAT Trainee Accountant Apprenticeship

Trainee Operations Controller - £31,000 pa

I want to receive the latest job alerts for trainee in elstead, sry

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