Numerous opportunities Work, Jobs in England (with Salaries)

Customer Support Advisor
ITCUK —Manchester
- £28,000 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Retail Assistant
Trade Outlet Limited —Manchester
- £8.00 - £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
4d
Evening/Weekend Online Administration Assistant
Trade Outlet —Ellesmere Port
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
Support Worker
Priory —London
- £13.75 an hour
- Full-time
- Care plans
- Communication skills
- Referral programme
Quick apply
IT Support Assistant
Accent Catering Services Ltd —Staines-upon-Thames
- £30,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
- Free parking
- Employee assistance programme
Quick apply
School Organisation Officer
Walsall Council —Walsall
- £31,537 - £34,434 a year
- Full-time
- School
- Flexitime
2d
Kitchen Porter
The Grand Hotel Leicester —Leicester
- £12.71 an hour
- English
- Hotel
- Hotel experience
Quick apply
1d
Join The Team
Keech Hospice —Luton
9d
SEND Administrative Assistant
Ark Schools —London
- £31,083 - £34,857 a year
- School
- Employee discount
1d
Healthcare Assistant
Apollo Home Healthcare —Bethnal Green
- £14.50 - £19.50 an hour
- 12 hour shift
- In-person
- Communication skills
Quick apply
6d
Bank Support Worker
Priory —Birmingham
- £13.45 an hour
- Referral programme
Quick apply
6d
Retail Supervisor
Trade Outlet Limited —Northwich
- £14 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
4d
Litigation Paralegal - numerous opportunities
The SQE Route —Manchester
- No experience needed
- Communication skills
Off-Cycle Intern
Saxe Global —London
- Internship
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
12d
Management Trainee
Cheerful Links Ltd —Stoke-on-Trent
- Up to £32,000 a year
- Full-time
- English
- Bachelor's degree
- In-person
Quick apply
Arcade Attendant (18+)
Clacton Pier —Clacton-on-Sea
- £10.85 - £12.71 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Health & wellbeing programme
- Employee assistance programme
Quick apply
3d
Customer Service Coordinator
DHL —London
- £30,906 a year
- Rotating shift
- Microsoft Excel
- Customer service
- Microsoft Office
2d
Children's Support Worker
Keys Children —Loughborough
- £13.20 - £13.90 an hour
- Full-time
- Military
- Paid training
- Annual leave
Quick apply
Administrator
Priory —London
- £26,300 a year
- Full-time
- IT
- Free parking
- Annual leave
Quick apply
3d

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Customer Support Advisor

ITCUK -
Manchester

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Tech scheme
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Business processes
Organisational skills

Full job description

Customer Support Advisor

Job Description

Shift Pattern: 12-hour night shift from 7pm to 7am, 4 days on, 4 days off

This is an opportunity to join a fast-growing technology, marketing and support services business with circa 80 staff based in Didsbury, South Manchester. Founded in 2004 we have grown year on year and have established ourselves as a leader in our field. We offer a relaxed working environment, a casual dress policy and the freedom to learn new skills. We are looking for a highly motivated Customer Service specialist to join the team.

Key Responsibilities and duties

Servicing all inbound contact requests submitted by live chat, email or telephone whilst striving for first contact resolution and maximum customer advocacy.
Creating engaging interactions and developing relationships with customers.
Playing an active role in customer retention, using knowledge of the business processes to offer suitable rewards and incentives.
Escalate and report any player and business impacting issues through the correct channels.
Keep confidential records and financial information private and secure and ensure all contact is dealt with following GDPR/data protection requirements.
Address customer questions about new products, services and promotions to other brands, engage with and effectively promote incentives to improve customer satisfaction and team morale.
Work with the team manager to maintain best practices and implement any feedback provided to help improve customer service culture, response time and tools to improve staff/customer experience.
Complete ad-hoc tasks when necessary.
Utilise systems and technology to deliver great customer care.

The successful candidate will possess

Demonstrates strong interpersonal skills with the ability to communicate effectively and respectfully with a wide range of people.
Communicates clearly and adapts communication style, both verbal and written.
Pays attention to detail and contributes effectively in a team environment.
Applies organisational skills to prioritise tasks in a way that supports both individual and team needs.
Shows commitment to fostering positive and respectful interactions with customers and colleagues.
Uses available strategies and support to respond constructively in challenging or high-pressure situations.

We offer

A competitive Royal London pension scheme
Annual bonus
A company funded Health scheme to help maintain a great work-life balance
Great prospects for career progression and CPD opportunities
Relaxed and friendly working environment aided by our awesome breakout room – Playstation, Nintendo switch, ping pong, bean bags……
Two annual summer and winter parties
Free fruit, tea, coffee and ice cream vans when the sun plays out
Dogs, not every day, but from time to time we bring our 4 pawed pals in for cuddles
Casual dress code
24 days holiday increasing with length of service
Plenty of other benefits including Cycle to work scheme, tech scheme and staff discount scheme
Partnership with Spill, providing you with the access to a therapist service and numerous mental health tools to ensure healthy wellbeing at work
Lastly free car parking and an easy commute to the office either via car or public transport

Job Type: Full-time

Salary: £28,000 basic pay per year with double bank holiday pay and OTE bonus

Job Type: Full-time

Pay: £28,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

numerous opportunities jobs in england

Customer Support Advisor

Retail Assistant

Evening/Weekend Online Administration Assistant

Support Worker

IT Support Assistant

School Organisation Officer

Kitchen Porter

Join The Team

SEND Administrative Assistant

Healthcare Assistant

Bank Support Worker

Retail Supervisor

Litigation Paralegal - numerous opportunities

Off-Cycle Intern

1st line Service Desk Analyst

Management Trainee

Arcade Attendant (18+)

Customer Service Coordinator

Children's Support Worker

Administrator

I want to receive the latest job alerts for numerous opportunities in england

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