Team leader Work, Jobs in Eton, Brk (with Salaries)

Customer Experience Team Leader
SwiftSwitch —London
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Team Leader
Gordon Ramsay Restaurants —Reading
- Full-time
- Hotel
- Employee discount
- Referral programme
Quick apply
Team Leader
Royal Windsor —Windsor
- Up to £13.16 an hour
- Full-time
- IT
- Employee discount
Quick apply
Inclusion & Outcomes Lead
Head Office —London
- Up to £70,000 a year
- Full-time
- Travel
- Leadership
- School
- Employee assistance programme
- Employee discount
9d
Leisure Team Leader
Village Hotels - Farnborough - Leisure —Farnborough
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Team Leader
Provide Care Solutions LTD —Greenford
- £43,000 a year
- Full-time
7d
Front of House Team Leader
atis —London
- £14.50 an hour
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
10d
Team Leader
AEROSERVE Laundry —Slough
- £15 an hour
- Full-time
- Management
- Organisational skills
- In-person
Quick apply
Warehouse Inbound Team Leader
SYNERGIX LOGISTICS SOLUTIONS —Reading
- From £14 an hour
- Overtime
- Team management
- Warehouse experience
- IT
- Free parking
- Employee discount
Quick apply
Recruitment & Training Lead (20 hours per week)
Guardian Angel Carers —Shepperton
- £13,676 a year
- Part-time
- Organisational skills
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
2d
Engagement Lead
Scrumconnect Consulting —Staines-upon-Thames
- £450 - £550 a day
- Organisational skills
- Communication skills
18h
Customer Service Team Leader
Tracker —Uxbridge
- Hybrid work
- Management
- Customer service
- Supervising experience
3d
Facilities Team Leader
BRC Jobs —Bracknell
- £36,390 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Shopper Marketing Lead
KP Snacks —Slough
- Full-time
- Hybrid work
- Communication skills
- Flexitime
- Employee discount
Quick apply
Operational Excellence & Process Improvement Lead
Communitas Clinics —Croydon
- £31,049 a year
- Full-time
- Administrative experience
- Human resources
- In-person
Quick apply
Reception Team Leader
The Sir Christopher Wren Hotel —Windsor
- Up to £29,000 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
12d
Team Leader
ESTO Care Group —Woking
- £13.75 an hour
- Weekend availability
- In-person
- Care plans
- Leadership
- Free parking
- Referral programme
Quick apply
11d
CX Team Leader (Fixed-Term-Contract)
cinch —Hook
- Up to £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Financial services
- Employee assistance programme
Quick apply
Fitness Team Leader - L3 PT Required
Village Hotels - Farnborough - Leisure —Farnborough
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Video Lead
Scarlet —London
- £80,000 - £95,000 a year
- Full-time

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team leader jobs near eton, brk

Customer Experience Team Leader

SwiftSwitch -
London

Quick apply

Job details

£35,000 - £40,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Complaint handling
Microsoft Office
Mentoring
Telecommunication
Leadership
Communication skills

Full job description

Customer Experience Team Leader

About Us:

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water.

As we scale, delivering a seamless and high-quality customer experience is critical to our success. We’re now looking for a Customer Experience Team Leader to support and develop our Customer Liaison team.

The Role:

This is a hands-on leadership role responsible for managing the day-to-day performance of our Customer Liaison Advisors.

You will act as the bridge between customers, suppliers, and internal teams, taking ownership of escalations, improving processes, and driving a culture of accountability and continuous improvement.

This role would suit someone with experience in utilities or a similar high-volume, customer-focused environment, who is confident leading a team.

What You’ll Do:

Lead, coach and develop a team of Customer Liaison Advisors, creating a high-performance and accountable team culture
Set clear expectations and KPIs, regularly reviewing performance and providing structured feedback and support
Act as the escalation point for complex customer issues, supporting your team to resolve challenges effectively
Support onboarding, training, and ongoing development of team members to improve capability and confidence
Oversee contract processing and submissions, ensuring accuracy, compliance, and deadlines are met
Build strong relationships with suppliers and internal teams to ensure a smooth customer journey
Identify recurring issues and implement process improvements to enhance team efficiency and customer experience
Ensure CRM accuracy, compliance and data protection standards are consistently maintained

Requirements

Requirements:

Previous experience in a customer service, customer experience, or liaison role (essential)
Experience managing or mentoring a team in a fast-paced environment (essential)
Experience within utilities, energy, telecoms, or a similar brokerage environment (beneficial but not essential)
Strong understanding of handling complaints, escalations, and customer journeys end-to-end
Excellent communication and interpersonal skills, with the ability to manage difficult conversations
Highly organised with strong attention to detail, particularly around contracts and processes
Confident using CRM systems and Microsoft Office (Excel, Outlook, Word)

Benefits

£35-40k basic salary per year (dependent on experience)
Supportive and collaborative team environment
Clear progression opportunities as the business continues to scale
Fun, sociable office environment in Shoreditch
Free gym membership, regular socials, and Christmas shutdown

Quick apply

Refine Your Search

team leader jobs in eton, brk

Customer Experience Team Leader

Team Leader

Team Leader

Inclusion & Outcomes Lead

Leisure Team Leader

Customer Service Team Leader

Front of House Team Leader

Team Leader

Warehouse Inbound Team Leader

Recruitment & Training Lead (20 hours per week)

Engagement Lead

Customer Service Team Leader

Facilities Team Leader

Shopper Marketing Lead

Operational Excellence & Process Improvement Lead

Reception Team Leader

Team Leader

CX Team Leader (Fixed-Term-Contract)

Fitness Team Leader - L3 PT Required

Video Lead

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