Patient services administrator Work, Jobs in Falmer, Esx (with Salaries)

Patient Services Administrator
GP Practice, Brighton —Woodingdean
- £24,420.00 - £35,496.24 a year
- Part-time
- Customer service
- GP surgery experience
- Microsoft Office
Quick apply
5d
Service Contact Advisor
Sussex Community Dermatology Service —Brighton
- £24,960 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
Quick apply
4d
Medical Records Administrator
Spire Healthcare —Hove
- 8 hour shift
- Computer literacy
- Annual leave
- Employee assistance programme
4d
Patient Access Administrator
University Hospitals Sussex NHS Foundation Trust —Brighton
- £25,760 - £27,476 a year
- Full-time
- English
- Data entry
- Organisational skills
4d
Administrator
Phoenix Therapy Practice —Brighton
- £25,185 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- Typing
Quick apply
Administrator/Receptionist
Bupa —Brighton
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
- Gym membership
Quick apply
6d
Emergency Planning Officer
Sussex Community NHS Foundation Trust —Brighton
- £39,959 - £48,117 a year
- Part-time
3d
Registered Manager Domiciliary Care
Marias Homecare Companions Ltd —Rottingdean
- £42,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
Quick apply
4d
Patient Services Administrator
Park Practice —Eastbourne
- From £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Front desk
Quick apply
7d
Agile Research Delivery Clinical Practitioner/Administrator
Royal Surrey NHS Foundation Trust —Brighton
- £28,392 - £31,157 a year
- Full-time
4d
Administrator, Children in Care
East Sussex Healthcare NHS Trust —Eastbourne
- £25,760 - £27,476 a year
- Part-time
- Employee assistance programme
10d
Patient Administrator
Horder Healthcare —Eastbourne
- £19,827.60 a year
- Part-time
- Microsoft Office
- IT
- Communication skills
Quick apply
Clerical Assistant
The Meads Medical Centre - Uckfield —Uckfield
- From £12.80 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
Quick apply
Therapies Department Administrator and Appointments Coordinator
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £25,760 - £27,476 a year
- Full-time
7d
Administrative Assistant
Kent and Medway Mental Health NHS Trust —Royal Tunbridge Wells
- £25,272 a year
- Full-time
- Microsoft Office
- Organisational skills
- Front desk
10d
Admin Team Leader
Bupa —Brighton
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Gym membership
Quick apply
6d
Physio Administrator
Spire Healthcare —Gatwick Airport
- Part-time
- Phone etiquette
- Free parking
- Annual leave
7d
Senior Administrator
East Sussex Healthcare NHS Trust —Eastbourne
- £25,760 - £27,476 a year
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
6d
Workflow PA Administrator
Quintin Medical Centre —Hailsham
- From £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- Computer skills
Quick apply
13d
Administrator
PPG Health In Justice —Gatwick Airport
- Up to £28,574 a year
- IT
- Communication skills
- Employee discount
4d

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Patient Services Administrator

GP Practice, Brighton
Woodingdean

Quick apply

Job details

Permanent | Part-time
£24,420.00 - £35,496.24 a year
5 days ago

Benefits

Company pension
On-site parking

Qualifications

Customer service
GP surgery experience
Primary care
Microsoft Office
Organisational skills
IT
Communication skills
Office experience

Full job description

Job Summary

We are a forward-thinking and patient-focused GP Practice committed to delivering high-quality care to our local community. As we continue to develop and modernise our services, we are seeking enthusiastic and motivated Patient Services Administrators to join our team.

This is an exciting opportunity to become part of a supportive and friendly practice where every member of the team plays a vital role in ensuring patients receive excellent service and access to care.

The Role

As a Patient Services Administrator, you will be the first point of contact for many of our patients, providing a professional, welcoming and efficient service both face-to-face and over the telephone.

Working as part of our Patient Services Team, you will support the smooth day-to-day running of the practice by managing patient enquiries, appointments, administrative processes and communication between patients and clinical teams.

This is a varied and rewarding role requiring excellent communication skills, attention to detail and a genuine commitment to patient care.

Key ResponsibilitiesPatient Contact & Customer Service

Welcome patients and visitors to the practice in a professional and friendly manner.
Handle incoming telephone calls promptly and effectively.
Respond to patient enquiries, providing information and support where appropriate.
Signpost patients to the most appropriate service or healthcare professional.
Manage patient requests sensitively and confidentially.

Appointment Management

Book, amend and cancel appointments using the clinical system.
Support patients in accessing the most appropriate appointment or service.
Manage appointment availability and waiting lists as required.
Assist with recall and invitation processes.

Administrative Duties

Process incoming and outgoing correspondence.
Scan, file and accurately record patient information.
Register new patients and maintain patient records.
Support prescription administration processes.
Assist with referrals and other patient-related administrative tasks.
Maintain accurate records in accordance with practice procedures.

Team Working

Work collaboratively with clinicians, supervisors and colleagues across the practice.
Support the delivery of service improvements and new ways of working.
Participate in team meetings and training sessions.
Contribute positively to a culture of respect, professionalism and continuous improvement.

Compliance & Confidentiality

Adhere to GDPR, confidentiality and information governance requirements.
Follow practice policies and procedures at all times.
Maintain awareness of safeguarding responsibilities and patient safety requirements.

What We’re Looking ForEssential

Excellent communication and interpersonal skills.
Strong customer service experience.
Good IT skills, including Microsoft Office.
Ability to work effectively in a busy environment.
Excellent organisational skills and attention to detail.
Ability to remain calm and professional under pressure.
Commitment to confidentiality and patient care.
Positive, flexible and team-focused approach.

Desirable

Previous experience in a GP Practice, NHS or healthcare environment.
Knowledge of appointment systems and patient administration processes.
Experience using clinical systems such as EMIS Web.
Understanding of NHS primary care services.

What We Offer

Competitive salary.
NHS Pension Scheme (where applicable).
Ongoing training and development opportunities.
Supportive leadership and management team.
Opportunity to contribute to the development of innovative patient services.
A friendly and welcoming working environment.

Why Join Us?

Our practice is evolving to meet the changing needs of our patients and community. We are committed to creating a positive workplace culture where staff are valued, supported and encouraged to develop.

If you are passionate about helping people, enjoy working as part of a team and want to make a genuine difference to patient care, we would love to hear from you.

To apply, please submit your CV and a covering letter outlining your suitability for the role.

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community.

Pay: £24,420.00-£35,496.24 per year

Benefits:

On-site parking

Ability to commute/relocate:

Woodingdean, East Sussex: reliably commute or plan to relocate before starting work (required)

Application question(s):

Ability to work with and learn new IT systems

Experience:

administration: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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