Level customer service representative Work, Jobs in Finchampstead, Ham (with Salaries)

SALES SUPPORT ADMINISTRATOR - HYBRID WORKING
UK Greetings —Farnham
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Referral programme
Client Services Liaison
TAG Aviation —Farnborough
- Weekend availability
- Customer service
- English
- Travel
- Annual leave
- Employee assistance programme
Quick apply
11d
Sales - Sales Advisor - UK
New Look —Fleet
- Part-time
- Microsoft Word
Customer Service Representative
Mouser Electronics —High Wycombe
- £26,100 - £29,200 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Free parking
- Annual leave
Supervisor, Export Customer Service
Thermo Fisher Scientific —Basingstoke
- Full-time
- Management
- Customer service
- ERP systems
Partner Success Representative (Maternity Cover)
Arrive —Basingstoke
- Hybrid work
- Customer service
- SQL
- JavaScript
Quick apply
Operations Representative
Flexjet —Farnborough
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
11h
Customer Service Representative
Speedy Freight Kingston —Walton-on-Thames
- £27,000 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Services Representative
Stanley Black & Decker —Maidenhead
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Employee discount
3d
Customer Services Associate
UPS —London
- Weekend availability
- Communication skills
5d
Owner Experience Representative
Flexjet —Farnborough
- Overtime
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Resident Host (Leatherhead)
Get Living —Leatherhead
- Weekend availability
- Customer service
- Microsoft Office
- Computer skills
6d
Trade Counter Sales
Peppard Building Supplies Ltd —Reading
- £29,135 - £29,500 a month
- Sales
- Customer service
- Communication skills
Quick apply
Lounge Manager
Flexjet Europe —Farnborough
- Weekend availability
- Hospitality
- Microsoft Office
- Project management
Quick apply
Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Bachelor's degree
Customer Sales Representative
Bestway Group —Southall
- £28,538 - £40,000 a year
- Full-time
- Sales
- Driving
- Communication skills
Quick apply
Part Time Customer Service Advisor - Reading
Leeds Building Society —Reading
- £25,000 a year
- Microsoft Office
3d
Information Security Officer
ArvatoConnect —Datchet
- £38,000 - £48,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
12d
Operational Support Officer
HM Courts & Tribunal Service —Reading
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
8h

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SALES SUPPORT ADMINISTRATOR - HYBRID WORKING

UK Greetings -
Farnham

Apply Now

Job details

Benefits

Company pension
Referral programme

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Administrative experience
Organisational skills
Communication skills

Full job description

LEARN MORE ABOUT US AND THE ROLE:

Love keeping things organised and making things happen?

Join Card Connection as a Sales Support Administrator in Farnham and be the go-to person for supporting National Accounts, helping franchisees across the UK, and keeping day-to-day operations running like clockwork.

You’ll work closely with your Sales Support Manager and Sales Support Controllers, helping the team deliver excellent results. This is the perfect role if you’re proactive, organised, and enjoy seeing the impact of your work firsthand.

The main responsibilities of the role include:-

Communicate regularly and professionally with National Account representatives to maintain excellent service levels.
Provide professional verbal and written communication to franchisees, ensuring information is delivered accurately and promptly.
Manage central billing notifications (leads, closures, on/off stops, transfer of ownerships, etc.), forwarding them to franchisees and monitoring progress.
Keep customer and account information, including account details and site lists for National Accounts, up to date.
Respond to queries from independent and National Account retailers, providing information and ensuring franchisees and Regional Sales Managers are updated where relevant.
Handle franchisee and National Account queries efficiently, escalating issues to the Sales Support Manager or National Account Manager as needed.
Work closely with the Sales Support Manager and Sales Support Controllers to ensure all Sales Department administrative procedures are carried out effectively and within agreed deadlines.
Prepare accurate monthly sales analysis and reports monitoring National Account performance.
Maintain and update product listings and pricing systems, communicating changes to National Account customers.
Create informative spreadsheets in Excel, using functions such as VLOOKUP and OLE.
Create and format the weekly Sales section of the online bulletin for distribution across the franchise network.

You’ll be able to demonstrate strong attention to detail and work efficiently, with a confident and professional telephone manner. You’ll have excellent administrative and organisational skills, along with customer service experience, and you’ll bring an enthusiastic and positive approach when working with both customers and colleagues.

You’ll have a good working knowledge of Microsoft Word, Excel and ACT (intermediate level). Experience using the Exchequer accounts package would be an advantage, however full training will be provided.

Join a company that values your skills and lets you make a real impact in the greetings and gift card industry!

WHO WE ARE

Card Connection is the market leader in the franchised distribution of greeting cards and operates a Franchise Network which covers the UK and Ireland. We supply over 12,000 outlets, mainly in convenience, from independent retailers through to major National Accounts such as Spar, BP (M&S Simply Food), Budgens, WH Smith (Motorway), Shell, BWG Spar in Ireland and C.J. Lang’s Spar in Scotland.

Established in 1992, we are part of UK Greetings Ltd, the British subsidiary of one of the world’s largest greeting card companies, American Greetings Inc. We provide unrivalled service to the retailer, and have been described as one of the best run franchisees in the UK. We invest in people and are proud of our reputation as a caring and professional franchisor and employer.

We take pride in being an inclusive and diverse employer - we are dedicated and committed to building a culture where difference is valued and everyone is able to fulfil their potential at work regardless of their background.

So if you feel like the role ticks all of the right boxes and you would love to be part of a talented team, you’re in the right place!

Among the great benefits of working at Card Connection are:

Hybrid working pattern (2/3 days per week in office)
Employee Benefits Platform
Employee Referral Scheme
Pension Scheme
Online Doctor and Employee Assistant Programme
Employee Recognition Scheme

Apply Now

Refine Your Search

level customer service representative jobs in finchampstead, ham

SALES SUPPORT ADMINISTRATOR - HYBRID WORKING

Client Services Liaison

Sales - Sales Advisor - UK

Customer Service Representative

Supervisor, Export Customer Service

Partner Success Representative (Maternity Cover)

Operations Representative

Onsite Engineer - Reading

Customer Service Representative

Customer Services Representative

Customer Services Associate

Owner Experience Representative

Resident Host (Leatherhead)

Trade Counter Sales

Lounge Manager

Senior Customer Success Manager

Customer Sales Representative

Part Time Customer Service Advisor - Reading

Information Security Officer

Operational Support Officer

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