Customer liaison officer Work, Jobs in Gateshead (with Salaries)

Customer Liaison Officer
Equans —Seaham
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Student Records Coordinator
Durham University —Durham
- £27,319 - £30,378 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- English
- Annual leave
- Employee assistance programme
1d
Animal Compliance & Enforcement Officer
Animal and Plant Health Agency —Newcastle upon Tyne
- £34,765 - £37,080 a year
- Part-time
- Presentation skills
- IT
- Annual leave
- Employee discount
5d
Student Recruitment & Mktg Manager
Newcastle University —Newcastle upon Tyne
- £36,636 a year
- Weekend availability
- Hybrid work
- Management
- Marketing
- Project management
17h
Head of Facilities Operations
Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management) —Whitley Bay
- £79,504 - £91,609 a year
- Full-time
Contractor Supervising Officer
JLL —Washington
- Full-time
- Travel
- Organisational skills
- Communication skills
Contractor Supervising Officer
NAB-Jones Lang LaSalle Services —Washington
- Full-time
- Travel
- Organisational skills
- In-person
Quick apply
Research Systems and Information Officer
Durham University —Durham
- £31,236 - £37,694 a year
- Full-time
- Hybrid work
- University
- Communication skills
- Annual leave
- Employee assistance programme
Assistant Accountant
InHouse Inspired Room Design Ltd —Hexham
- From £38,000 a year
- Full-time
- In-person
- Employee discount
Quick apply
13d
Capital Programme Officer (Capital Investment)
North Tyneside Council —North Tyneside
- £37,938 - £42,839 a year
- Full-time
Life Sciences Support Unit Manager
Durham University —Durham
- £38,784 - £46,049 a year
- Full-time
- University
- Team management
- No degree
- Annual leave
- Employee assistance programme
8d

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Customer Liaison Officer

Equans -
Seaham

Apply Now

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme

Qualifications

Customer service
Computer literacy
Microsoft Office

Full job description

Customer Liaison Officer

Offer ID:

84853

Job:

Support Functions / Admin Support

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

Equans is looking for a Customer Liaison Officer to join our team in Seaham on a permanent basis.

This is a full time role. On offer is a competitive salary, company vehicle and benefits package.

WHAT WILL YOU DELIVER?

To provide consultation and support to residents prior to, during and after works to their homes, ensuring high levels of customer satisfaction
Managing the customer/resident journey whilst following the client and company engagement procedures
To develop effective working relationships with residents, clients, subcontractors, site-based personnel, local stakeholders, the local community and the Customer Care Department
Carry out choice events, consultation events and individual consultation with residents regarding future work.
Carry out individual resident inductions to include - introduction to Equans, the CLO/RLO
process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence
Complete resident profiling and work with the site management team to implement effective working practices and discuss with the Client’s customer care team where appropriate
Agree access arrangements with the resident and book appointments to enable the work to their home
Organise and provide support needs: packing boxes, dust sheets, storage and other facilities
as required and agreed.

WHAT CAN WE OFFER YOU?

On offer is a competitive salary, car and benefits package, which includes;

24 days annual leave (+ public holidays)
Life Cover equivalent to 1.5 times annual salary
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
2 corporate social responsibility days per year
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Attractive Employee Referral Rewards Scheme
Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
24/7 Employee Assistance Program and access to mental wellbeing app

WHO ARE WE LOOKING FOR?

Previous experience within a customer service based role
Previous resident liaison experience within the construction / social housing sector
Basic understanding of construction and social housing
Familiarisation of GDPR regulations
Computer literate in MS office

WHO ARE WE?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

WHAT'S NEXT?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

EQNENG

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

Place:

Workplace : Seaham United Kingdom

Apply Now

Refine Your Search

customer liaison officer jobs in gateshead

Customer Liaison Officer

Student Records Coordinator

Animal Compliance & Enforcement Officer

Student Recruitment & Mktg Manager

Head of Facilities Operations

Contractor Supervising Officer

Contractor Supervising Officer

Research Systems and Information Officer

Assistant Accountant

Capital Programme Officer (Capital Investment)

Life Sciences Support Unit Manager

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