Support & client services managers Work, Jobs in Gillingham, Ken (with Salaries)

Customer Service Supervisor
IRATA International —Ashford
- £30,000 - £35,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Property Management Opportunity
Gateway Property Management Ltd —Southend-on-Sea
- Full-time
- Customer service
- Administrative experience
- Data entry
Quick apply
Centre Coordinator & DDSL
TCHC Group —Strood
- £27,999 - £28,000 a year
- Monday to Friday
- First Aid Certification
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Sales Administrator
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Client Relationship Manager
Balgores Property Group —Chelmsford
- £20,000 - £26,000 a year
- Full-time
- CRM software
- English
- In-person
Quick apply
9d
Operations Manager
Nationwide Facilities Limited —Ashford
- £40,000 - £60,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- In-person
Quick apply
Facilities Helpdesk Administrator
Oakwood Construction Services —Maidstone
- £24,000 - £28,500 a year
- Full-time
- Maintenance
- English
- Microsoft Office
Quick apply
3d
Customer Service Specialist
Kite Packaging —Sittingbourne
- £31,500 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Life insurance
Quick apply
12d
Learning Support Assistant
TCHC Group —Chatham
- £21,923 - £21,924 a year
- Full-time
- English
- Travel
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Health and Safety Manager
Elliott Environmental Drainage LTD —Aylesford
- £40,000 - £55,000 a year
- Full-time
- First Aid Certification
- In-person
- Communication skills
- Free parking
Quick apply
Clinician Support Team Manager
Psicon —Canterbury
- £60,000 - £70,000 a year
- Monday to Friday
- Hybrid work
- Annual leave
Quick apply
Functional Skills English Tutor
TCHC Group —Chatham
- £25,000 - £34,000 a year
- Monday to Friday
- English
- Education
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Junior Contracts Manager
THE WIGGETT GROUP —Brentwood
- £45,000 - £50,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
Quick apply
2d
Admin Assistant - Care Home
Barchester Healthcare —Tenterden
- £13.75 an hour
- Computer skills
- Employee discount
- Referral programme
Quick apply
Centre Coordinator
TCHC Group —Basildon
- £24,999 - £25,000 a year
- Travel
- School
- Annual leave
- Employee assistance programme
Quick apply
Payroll Administrator
Monitor Services Ltd —Northfleet
- £15 an hour
- Part-time
- Microsoft Excel
- Administrative experience
- In-person
- Free parking
- Flexible schedule
Quick apply
Life Skills Tutor
TCHC Group —Thurrock
- £25,000 - £30,000 a year
- Monday to Friday
- Education
- Teaching
- Annual leave
- Employee assistance programme
Quick apply
Office Administrator
J C S Poster Site Construction Ltd —Southend-on-Sea
- £25,000 - £30,000 a year
- 8 hour shift
- Microsoft Word
- Google Suite
- Microsoft Excel
- Free parking
Quick apply
6d
Sales & Marketing Manager - Block Management
AM Surveying & Block Management —Maidstone
- £50,000 a year
- Full-time
- CRM software
- Management
- Sales
- Health & wellbeing programme
Quick apply
Skills Account Manager (Apprenticeships)
Get Set UK 1 —Basildon
- £35,000 - £40,000 a year
- Monday to Friday
- CRM software
- Microsoft Outlook
- Microsoft Office
Quick apply

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support & client services managers jobs near gillingham, ken

Customer Service Supervisor

IRATA International
Ashford

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Private medical insurance
Gym membership
Free fitness classes

Qualifications

Management
Customer service
English
Numeracy
Statistical analysis
Content creation
Team management
Mentoring
Organisational skills
Leadership
Time management

Full job description

IRATA International is the leading worldwide authority on industrial rope access today. The IRATA rope access method has set the standard for safe working at height over the past 30 years with an unrivalled safety record. Its pioneers continually strive to promote global awareness of its efficient, safe and environmentally advantageous methods.

IRATA has over 850 member companies currently operating across 68 countries ranging across industry sectors such as oil and gas, construction, renewable energy, geo-technical and non-destructive testing. IRATA certification is widely recognised as the industry standard for rope access personnel and has over 140,000 qualified technicians worldwide who are trained to the highest standard based on the IRATA Training, Assessment and Certification Scheme (TACS).

Overview
This role will be responsible for the supervision of the Corporate Membership Services department, to ensure timely and effective service delivery. The primary duties will include overseeing service team members, developing and implementing service procedures/standards and maintaining internal and external client relationships to maximise efficiency.

Duties

Supervise day-to-day operations of the Corporate Membership Services team to ensure timely and accurate service delivery.
Conduct team meetings and briefings ensuring clear communication of priorities, expectations and business updates. Set objectives and perform team appraisals.
Lead and deliver staff onboarding, training, and development initiatives, maintain training records and assess competency.
Review individual and team performance, identify training and development opportunities.
Manage the implementation of meeting actions regarding the Corporate Membership Services Department.
Monitor the continued compliance of members to IRATA policy.
Maintain and enhance department databases and CRM systems to ensure accurate, real-time data.
Effectively manage and resolve complex or escalated issues in a timely manner, ensuring a professional approach and escalating to the Services Manager when appropriate.
Provide regular performance reports to the Services Manager.
Contribute to the development and documentation of departmental procedures and standards.
Ensure that the membership processes and record keeping are compliant with the IRATA data protection policy.
Communicate effectively with relevant external stakeholders.
Identify potential opportunities for improvement within the department.
Work closely with the Audit Compliance Officer and IRATA auditors.

Knowledge Skills and experience

Excellent interpersonal and customer service skills
Good numeracy and statistical analysis skills.
Strong leadership ability and inspirational team development skills.
Ability to prioritise workload, exercise good time-management and the ability to work to deadlines and excellent organisational skills.
Excellent interpersonal skills to engage with stakeholders.
Experience in providing training/coaching/mentoring to personnel.
Excellent communications skills including written content creation and stakeholder engagement
Proficient in verbal and written English.
Working knowledge of relevant software packages

Educations/Qualifications

Degree or equivalent professional or vocational qualification. (Preferable but not essential)
Previous experience of managing a team, and people management experience (Preferable but not essential)

Personal Characteristics

Excellent verbal, written, telephone and interpersonal skills.
Excellent organisational skills, including the ability to work to deadlines.
Highly motivated individual demonstrating drive and determination to succeed.
Positive and approachable manner.
Strategic thinking and problem-solving skills to effectively address challenges and identify opportunities for improvement.
Excellent attention to detail.
Ability to communicate, develop and sustain excellent working relationships at all levels with internal and external stakeholders.
To always represent IRATA in a positive and professional manner.
Demonstrates adaptability and flexibility with regard to working hours, readily adjusting to meet operational demands and support business continuity.
Be able to travel regionally and internationally from time to time.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Free fitness classes
Free parking
Gym membership
Health & wellbeing programme
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

support & client services managers jobs in gillingham, ken

Customer Service Supervisor

Property Management Opportunity

Centre Coordinator & DDSL

Sales Administrator

Client Relationship Manager

Operations Manager

Facilities Helpdesk Administrator

Customer Service Specialist

Learning Support Assistant

Health and Safety Manager

Clinician Support Team Manager

Functional Skills English Tutor

Junior Contracts Manager

Admin Assistant - Care Home

Centre Coordinator

Payroll Administrator

Life Skills Tutor

Office Administrator

Sales & Marketing Manager - Block Management

Skills Account Manager (Apprenticeships)

I want to receive the latest job alerts for support & client services managers in gillingham, ken

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