Customer Service Advisor - WMF2998e
Westmorland & Furness Council —Barrow-In-Furness
- £28,598 - £29,540 a year
- Full-time
- Annual leave
- Employee discount
5h
Occupational Health Technician (Barrow - in - Furness)
Health Partners —Barrow-In-Furness
- £26,227.50 a year
- Nights as needed
- In-person
- Communication skills
- Annual leave
Enquiries and Admissions Co-ordinator
Lancaster University —Lancaster
- £24,215 - £26,093 a year
- University
- Communication skills
2d
Sales Advisor
EE —Lancaster
- £26,116 - £26,738 a year
- Communication skills
Historic Environment Adviser
Forestry England —Ambleside
- £33,854 a year
- Part-time
- English
- Free parking
- Employee discount
Sales Advisor - Poulton
Scrivens Opticians and Hearing Care —Poulton le Fylde
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Technical Support Advisor
Chiptech International —Lancaster
- £25,000 - £30,000 a year
- CRM software
- Microsoft Excel
- Data analysis skills
- Annual leave
- Sick pay
11d
Health and Safety Advisor
University Hospitals of Morecambe Bay NHS Foundation Trust —Kendal
- £32,073 - £39,043 a year
- Full-time
7d
Educational Travel Advisor
OME for NST Travel Group —Blackpool
- £26,227.50 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Employment Advisor
Oaklea Trust —Kendal
- £27,782.56 - £29,456.44 a year
- Full-time
- Employee assistance programme
6d
Office Manager
Nuts Land —Lancaster
- £26,000 - £29,000 a year
- Part-time
- Hybrid work
- Supervising experience
- Human resources
- In-person
- Flexitime
- Work from home
Quick apply
14d
Mortgage Advisor
The Mortgage Experts —Kendal
- £60,000 - £100,000 a year
- Remote
Retail Advisor
EE —Kendal
- £13.66 an hour
- Annual leave
- Employee discount
Retail Advisor - Vodafone Kendal 40 hrs per week
SIM Communications Limited —Kendal
- £13.80 an hour
- Weekend availability
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
Retail Customer Advisor (Lancaster) - 24 hours
Three UK —Lancaster
- £13.72 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
Trainee Insurance Broker
Marsh —Kendal
- Full-time
- Customer service
- Bachelor's degree
- Mentoring
Client Advisor
Marsh —Kendal
- Full-time
- Organisational skills
Sales Advisor - Thornton
Scrivens Opticians and Hearing Care —Thornton Cleveleys
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
General Sales Assistant (Perm)
Matalan —Blackpool
- Part-time
- Employee discount
Quick apply
2h
Retail Assistant
Bath House —Ambleside
- £13.45 an hour
- Part-time
- Customer service
- Driving
- In-person
- Employee assistance programme
- Employee discount
Quick apply
2d

I want to receive the latest job alerts for support advisor in gleaston, cma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support advisor jobs near gleaston, cma

Customer Service Advisor - WMF2998e

Westmorland & Furness Council -
Barrow-In-Furness

Apply Now

Job details

Full-time
£28,598 - £29,540 a year
5 hours ago

Benefits

Annual leave
Company pension
Employee discount

Full job description

Job profile

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference

REQ00000020117

Date posted

10/06/2026

Application closing date

28/06/2026

Location

Salary

£28,598 - £29,540

Package

Contractual hours

Basis

Full time

Attachments

Customer Service Advisor - WMF2998e

Job description

Location:Kendal, Barrow or Penrith to be agreed with successful candidate

Contract Type: Fixed Term to 31st March 2027

About this opportunity

We have an exciting opportunity within our Customer Services team for a Full Time Customer Service Advisor supporting delivery of the Crisis and Resilience Fund (CRF).

This role will act as a key front door for residents, helping them access financial support during times of crisis while promoting longer-term resilience. You will support customers with core council transactions with a strong focus on guiding them through CRF applications and available support.

Taking a non-judgemental, person-centred approach, you will confidently identify customer needs, resolve enquiries at first point of contact where possible and provide effective signposting to wider support such as Citizens Advice and community partners; ensuring every interaction helps prevent future hardship as well as responding to immediate need.

Who we are looking for…

Are you passionate about delivering high-quality, customer service and able to provide clear advice and guidance at the first point of contact, face to face, via telephone and digitally? Using a holistic and person-centred approach, we are seeking someone who can connect customers to the most appropriate support networks, ensuring their needs and desired outcomes are fully understood and addressed, in a non-judgemental way.

The role requires a strong awareness of the ongoing development of services, enabling clear communication of campaigns, policy changes and the Council’s operating model. A sound understanding of statutory policies and internal procedures is essential to ensure services are delivered in line with the Council Plan, while setting clear expectations for customers.

Effective collaboration with internal and external stakeholders is key, ensuring compliance with statutory timescales, and accurate record-keeping using a customer relationship management system.

What can we offer you!

Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)

Would you like to find out more?

For further information about this role, such as responsibilities and essential criteria please view the below attachments:

Post Specification
Role Profile

If you have any queries about this role or would like an informal chat about this opportunity, then please contact [email protected]

Application and Interview information

Closing date: 28th June 2026

Interview date: To be confirmed

We are currently operating both in-person and virtual interviews. Interview details such as venue/timings will be shared with successful candidates, following the shortlisting process. If you have any concerns or adjustments are needed, we are happy to discuss this with you.

If you experience any technical difficulties applying for this role, please contact the HR Systems Team at [email protected].

Safer Recruitment & DBS

At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment.

Individuals may be required to have Baseline Personnel Security Standard checks in place for this role, dependent on access to specific government systems, which does include a Basic DBS check. The recruiting manager will discuss the requirements for this appointment, with the successful candidate.

Equality, Diversity, and Inclusion

Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.

As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old (someone who has been looked after by a local authority at any point, for any length of time, e.g. foster care, residential care, or under the guardianship of a local authority) that meet the essential criteria for the role.

Apply online

Send to a friend

Apply Now

Refine Your Search

support advisor jobs in gleaston, cma

Customer Service Advisor - WMF2998e

Occupational Health Technician (Barrow - in - Furness)

Enquiries and Admissions Co-ordinator

Sales Advisor

Historic Environment Adviser

Sales Advisor - Poulton

Technical Support Advisor

Health and Safety Advisor

Educational Travel Advisor

Employment Advisor

Office Manager

Mortgage Advisor

Retail Advisor

Retail Advisor - Vodafone Kendal 40 hrs per week

Retail Customer Advisor (Lancaster) - 24 hours

Trainee Insurance Broker

Client Advisor

Sales Advisor - Thornton

General Sales Assistant (Perm)

Retail Assistant

I want to receive the latest job alerts for support advisor in gleaston, cma

Explore jobs in more locations

Job profile

Job details

Customer Service Advisor - WMF2998e

Jobseeker tools

Employer Tools

Browse

Stay Connected