Manager Work, Jobs in Gosport (with Salaries)

Customer Journey Lead
OVO Solar & Heating South Coast —Lee-on-the-Solent
- £14 an hour
- Full-time
- Customer service
- In-person
- Free parking
Quick apply
3h
Deputy Manager - Gunwharf Quays, Portsmouth
Whittard of Chelsea —Portsmouth
- Leadership
- Store discount
- Employee discount
Quick apply
Assistant General Manager
Popeyes UK —Portsmouth
- £30,000 - £35,000 a year
- Full-time
- Restaurant
- Referral programme
Quick apply
Customer Service Manager
Portsmouth City Council —Portsmouth
- £36,363 - £39,151 a year
- Leadership
13d
Customer Team Leader
Co-op —Gosport
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
10h
Assistant Manager
Five Guys UK —Portsmouth
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Employee assistance programme
- Employee discount
Assistant Manager - Speciality Coffee + Brunch
Sand Cafe —Portsmouth
- £29,000 - £45,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Store discount
- Employee discount
Quick apply
1d
Store Manager
Sunglass Hut —Portsmouth
- Microsoft Office
- Retail management
Club Room Manager
David Lloyd Clubs —Port Solent
- £32,000 a year
- Employee discount
5d
Reward and Benefits Manager
University of Portsmouth —Portsmouth
- £46,049 - £56,535 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
14d
Assistant Manager
Pho —Portsmouth
- £32,400 - £46,400 a year
- Full-time
- Restaurant management
- Restaurant
Quick apply
Store Manager - Portsmouth
ASICS —Portsmouth
- Management
- Customer service
- Supervising experience
Cafe General Manager
Kalm Kitchen Ltd —Fareham
- Up to £40,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
23h
Assistant Service Manager - BMW
Snows Group —Portsmouth
- £50,000 - £55,000 a year
- Full-time
- Customer service
- Team management
- Driving
- Employee assistance programme
- Referral programme
Assistant Manager
Gunwharf Quays —Portsmouth
- Weekend availability
- Customer service
Assistant Store Manager
Gunwharf Quays —Portsmouth
- Full-time
- English
- Employee discount
1d
Office Manager
Jacobs Construction —Portsmouth
- £35,000 - £42,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
1d
Fitness & Wellbeing Manager
Cams Hall Estate Golf and Country Club —Fareham
- Weekend availability
- Bachelor's degree
- First Aid Certification
- Free parking
- Employee assistance programme
12d
General Manager | REEL Cinema Fareham
Reel Cinemas —Fareham
- £32,000 - £33,000 a year
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Draught Quality Manager (South Coast and South West)
Asahi UK —Portsmouth
- Full-time
- Bar

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Customer Journey Lead

OVO Solar & Heating South Coast
Lee-on-the-Solent

Quick apply

Job details

Full-time
£14 an hour
3 hours ago

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Customer service

Full job description

Customer Journey Lead

Location: Lee-on-the-Solent, Hampshire
Pay: £14.00 per hour
Hours: Full Time – Monday to Friday, 9:00am – 5:00pm
Office Based Role

Join OVO Solar & Heating South Coast

OVO Solar & Heating South Coast is one of the South Coast’s fastest-growing renewable energy companies, helping homeowners transition to cleaner, smarter energy solutions through Solar PV, Battery Storage, EV Charging and Air Source Heat Pumps.

We are looking for an organised, proactive and customer-focused individual to join our growing team as a Customer Journey Lead.

About the Role

This is not your typical admin position.

As our Customer Journey Lead, you will become the dedicated point of contact for customers after they have placed their order, helping guide them through their journey from deposit through to installation.

You will be responsible for ensuring every customer feels informed, supported and valued throughout the process. You’ll build relationships, proactively communicate updates, coordinate appointments and ensure customers never feel forgotten while waiting for their installation.

You will act as the key link between our customers and installation team, helping deliver a smooth and professional customer experience from start to finish.

Key Responsibilities

Becoming the main point of contact for customers following deposit payment
Building strong customer relationships throughout the pre-install journey
Coordinating survey appointments and installation dates
Proactively updating customers throughout the process
Liaising with the installation team to coordinate projects
Supporting customers awaiting DNO approvals and permissions
Requesting and managing customer information and documentation
Answering customer queries and coordinating technical responses where required
Ensuring customers feel fully prepared ahead of installation day
Maintaining accurate customer records within company systems
Answering inbound office calls and supporting office communication

What We’re Looking For

We are looking for someone who is:

Friendly, professional and confident communicating with customers
Naturally organised and proactive
Excellent at building rapport and relationships
Calm under pressure and able to manage multiple priorities
Passionate about delivering exceptional customer service
Comfortable using systems and technology

Previous experience in customer service, office coordination, scheduling, administration or account management would be beneficial, but personality and attitude are just as important.

What This Role Is Not

This role focuses on the customer journey between sale and installation.

It does not involve:

Sales or cold calling
Technical surveying
Installation work
Aftercare complaints following completion

What We Offer

£14.00 per hour
Full-time, stable position
Friendly and supportive team environment
Full training provided
Opportunity to play a key role in a growing business
Genuine opportunity to make a difference to customer experience

If you enjoy organisation, building relationships and delivering an exceptional customer experience, we’d love to hear from you.

Pay: £14.00 per hour

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Application question(s):

This is a full-time office-based role in Lee-on-the-Solent, Monday–Friday, 9am–5pm. Are you fully comfortable with this arrangement?
Briefly describe a time you provided excellent customer service or managed a customer relationship.
This role involves proactively contacting customers, answering questions and building rapport over the phone. How confident are you speaking with customers?
This role often involves juggling multiple customers, appointments and priorities at once. Can you give an example of how you stay organised?
Why does this role appeal to you?

Work Location: In person

Quick apply

Refine Your Search

manager jobs in gosport

Customer Journey Lead

Deputy Manager - Gunwharf Quays, Portsmouth

Assistant General Manager

Customer Service Manager

Customer Team Leader

Assistant Manager

Assistant Manager - Speciality Coffee + Brunch

Store Manager

Club Room Manager

Reward and Benefits Manager

Assistant Manager

Store Manager - Portsmouth

Cafe General Manager

Assistant Service Manager - BMW

Assistant Manager

Assistant Store Manager

Office Manager

Fitness & Wellbeing Manager

General Manager | REEL Cinema Fareham

Draught Quality Manager (South Coast and South West)

I want to receive the latest job alerts for manager in gosport

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