Hotel general Work, Jobs in Hamilton, Lec (with Salaries)

Guest Service Assistant Match Days Only
Holiday Inn Express Leicester —Leicester
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
Quick apply
10d
Guest Service Supervisor
Holiday Inn Express Leicester —Leicester
- £27,000 - £28,000 a year
- Part-time
- Hospitality
- Bar
- Hotel
Quick apply
8d
General Manager
Kew Green Hotels —Leicester
- From £54,000 a year
- Full-time
- Hotel
- Leadership
- Employee assistance programme
Quick apply
10d
Guest Service Assistant Reception
Holiday Inn Express Leicester —Leicester
- £26,436.80 a year
- Weekend availability
- Bilingual
- Hospitality
- Bar
Quick apply
1d
Housekeeping Supervisor
Marriott Leicester —Leicester
- Full-time
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Duty Manager/Supervisor
Appleby Inn Hotel - Appleby Parva —Swadlincote
- £13.50 - £14.50 an hour
- Full-time
- Bar
- English
- Hotel
Quick apply
13d
Hotel General Manager
The Barnsdale —Oakham
- Full-time
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
Kitchen Porter/Kitchen Assistant
Colwick Hall Hotel —Nottingham
- Up to £12.71 an hour
- Part-time
- Hospitality
- Culinary experience
- Cooking
Quick apply
Hotel maintenance
Weston Hall Hotel —Bedworth
- £13 an hour
- 8 hour shift
- Customer service
- Maintenance
- Hotel
Quick apply
10d
Customer Service Administrator
Global Fire & Security Systems LTD —Nottingham
- Full-time
- Hotel
- Administrative experience
- Maths
Quick apply
10d
Assistant Manager
Heritage - BRA_208 —Nottingham
- Full-time
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Guest Services Ambassador
NAB-Jones Lang LaSalle Services —Leicester
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Bar Manager
The Central Bar and Grill —Ibstock
- £24,420 - £26,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
Quick apply
14d
General Manager
Marston's Pubs —Melton Mowbray
- Up to £45,000 a year
- Sales
Quick apply
Sales Support Part-Time - UK
Shape Technologies Group UK Ltd. —Hinckley
- Part-time
- Customer service
- English
- Microsoft Office
Metal Finisher and Fabricator
Soane Britain —Thurmaston
- Full-time
- Organisational skills
- Time management
11d
M&E Sales Coordinator
Village Hotels - Nottingham - Sales —Beeston
- £13.11 an hour
- Part-time
- Sales
- Hotel
- Administrative experience
- Employee assistance programme
- Gym membership
Quick apply
11d
Event Security Officer
NVC Security —Derby
- £14.24 - £16.75 an hour
- Part-time
- Customer service
- English
Quick apply
Housekeeper
Brightstar Hospitality Management —Grantham
- Weekend availability
- Hotel
- Guest services
- Communication skills
Quick apply
Grounds Person
Arena Racing Company —Nottingham
- £26,666.64 a year
- Weekend availability
- Maintenance
- Driving
- Communication skills

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Guest Service Assistant Match Days Only

Holiday Inn Express Leicester
Leicester

Quick apply

Job details

Part-time
£12.71 an hour
10 days ago

Qualifications

Bilingual
Hospitality
Multilingual
Guest services
Hotel experience

Full job description

People

To aid and assist guests throughout their stay in a friendly and professional manner
To be fully aware of daily activities in the hotel
To maintain good working relationships with colleagues in the Reception area and other departments of the hotel
To be able to take a reservation in the absence of the Reservations team ensuring that all information is correctly recorded
To attend training when required,
To fully understand and execute all shift operations and tasks working to shift checklists
To constantly improve and develop product knowledge to maximise quality of service
To be able to be cross-train in other departments to develop individual potential.

Quality

Ensure telephones are answered promptly and correctly to maximize business and minimize guest frustration.
To take appropriate action to resolve guest complaints
To actively seek solutions to improve IHG Heartbeat Scores.
To be aware of guest feedback on IHG Social Listening Tool.
To ensure that guest details/history are accurately maintained to ensure individual needs are recognized and adds value to the guest experience.
To directly co-ordinate the activities of all outlets, thus ensuring high standards of cleanliness and service are maintained throughout in order to reflect the brand standards on all occasions.
To ensure routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. To complete bar duties, including setting up replenishing of stocks, serving guests, cleaning tables and washing glasses.
Setting up, preparation, service and clearing breakfast including using the dishwasher and general cleaning and tidying.
Public area maintenance including replenishing of vending area and toilet supplies.
Preparation and clearing of meeting rooms.
Ensure the team maintain the hotel, collect any litter, remove/report hazards
To ensure compliance throughout the department and hotel with brand, hotel and company operating standards.
To be fully conversant with the Hotel policy on:
Fire & Evacuation
Security procedures
Health & safety policy
Personnel & Training procedures
To serve guests in a friendly and professional manner

Profit

Participate in guest activities that promote the hotel product and its services
To create and take advantage of sales opportunities in order to maximise hotel revenue
To be fully aware of the hotel facilities and promote them whenever possible
To answer telephones promptly and correctly to maximise business and minimise guest frustration
To be consistently aware of the hotel’s availability and sell rooms at the best possible rate
To maintain a high level of awareness of local competitors and trends
To remain focused on sales and standards

General

Comply with the company codes of conduct at all times
Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals
Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries
Understand your role and responsibilities in terms of the hotel Health & Safety Policy including completion of all mandatory training
Familiarise yourself with emergency and evacuation procedures
Understand your responsibilities with regards to security
Proactively pursue all practices in line with Company environmental and energy saving initiatives
Have a flexible approach to the hours you are required to work to meet the needs of the business

Job Type: Part-time

Pay: £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

hotel general jobs in hamilton, lec

Guest Service Assistant Match Days Only

Guest Service Supervisor

General Manager

Guest Service Assistant Reception

Housekeeping Supervisor

Duty Manager/Supervisor

Hotel General Manager

Kitchen Porter/Kitchen Assistant

Hotel maintenance

Customer Service Administrator

Assistant Manager

Guest Services Ambassador

Bar Manager

General Manager

Sales Support Part-Time - UK

Metal Finisher and Fabricator

M&E Sales Coordinator

Event Security Officer

Housekeeper

Grounds Person

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