National technical support, pmls, uk Work, Jobs in Hanslope, Bkm (with Salaries)

National Technical Support, PMLS, UK
Mindray —Milton Keynes
- Engineering
- English
- Electrical Engineering
5d
Technical Support Manager
Portman Finance Group —Northampton
- Microsoft Access
- Azure
- Salesforce
- Annual leave
Quick apply
Thrive Practitioner
On Track Education —Towcester
- £27,510 - £39,300 a year
- Full-time
- Working with children
- Mentoring
- Organisational skills
- Store discount
- Employee discount
Quick apply
3d
1st Line IT Support Handler
SinglePointCalls Ltd —Daventry
- £27,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
- Free parking
Quick apply
Protection Adviser
LionHart Mortgages & Protection —Milton Keynes
- £25,000 - £80,000 a year
- Full-time
- Hybrid work
- English
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
13d
Production Coordinator
Plant Designs Ltd. —Wolverton
- From £38,000 a year
- Full-time
- Heavy lifting
- Forklift
- IT
- Free parking
Quick apply
3d
Rehabilitation Support Worker
Chrysalis Case Management —Odell
- £15 an hour
- Part-time
- English
- Microsoft Office
- Rehabilitation centre
- Employee discount
Quick apply
13d
Copywriter
cinch —Milton Keynes
- Monday to Friday
- Hybrid work
- AI
- Communication skills
- Time management
- Employee assistance programme
Quick apply
5d
Technical Support Helpdesk Technician – Woodworking Machinery
Felder UK Ltd —Milton Keynes
- £27,000 - £35,000 a year
- Full-time
- Customer service
- Electrical experience
- In-person
Quick apply
8d
Environmental Support & Enforcement Officer
Waste Investigations Support & Enforcement Limited —Milton Keynes
- £13.85 an hour
- Overtime
- Driving
- IT
- Communication skills
- Annual leave
Quick apply
14d
Service Coordinator/Service Scheduler
DJB Labcare Ltd —Newport Pagnell
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
7d
Client Services Coordinator (UK Wholesale)
Ingram Content Group —Deanshanger
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Dental Clinical Support Assistant
Novodente —Milton Keynes
- £13.50 - £14.50 an hour
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Communication skills
- Employee discount
Quick apply
2d
SEN Learning Support Assistant
Fresh Start in Education —Northampton
- £25 - £35 an hour
- School
- Employee discount
Quick apply
Machine Operator
LOHMANN TECHNOLOGIES UK LTD —Milton Keynes
- £33,000 - £37,000 a year
- Full-time
- Programmable logic controllers
- In-person
- Communication skills
- Free parking
Quick apply
7d
Residential Support Practitioner (Days)
Jigsaw Care Services Ltd —Northampton
- £25,000 - £27,000 a year
- Full-time
- Childcare
- Working with children
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
Overhead Linesperson
SP Power —Dunstable
- £29 - £35 an hour
- Full-time
- Electrical experience
- Power tools
- In-person
Quick apply
Field Interviewer - Milton Keynes
the National Centre for Social Research —Milton Keynes
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Manufacturing IT Support Engineer
BTL IT Solutions Ltd. —Luton
- From £35,000 a year
- Full-time
- Computer networking
- In-person
- Free parking
Quick apply
5d
Call Handler
SinglePointCalls Ltd —Daventry
- £13.00 - £15.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply

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national technical support, pmls, uk jobs near hanslope, bkm

National Technical Support, PMLS, UK

Mindray -
Milton Keynes

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Job details

5 days ago

Qualifications

Engineering
English
Electrical engineering
Electrical Engineering
Communication skills

Full job description

National Technical Support, PMLS, UK

Field-based, frequent travel to Huntigdon office for trainings

Salary: Highly Competitive + Outstanding Benefits + Fast-Track Career Growth

Position Overview

The Field Service team supports customers with their engineering requirements in the field. In this role, the team ensures our customers receive the best possible service support, and service is consistently of the highest quality.

The focus of this NTS role is around UK Training and Support. Which includes but is not limited to supporting customers with regular, training, resolving problems and repairs where required.

For the purpose of job classification, this position is field based and reports to the Service Centre Supervisor.

Role Functions

Respond to customer calls and emails during office hours, Monday to Friday, bearing in mind that customers must be contacted within 24 hrs of their initial call.
Takes ownership of the Training Centre / Academy.

Manages customer training requests and develops training plans according to training needs.

Take responsibility for the arrangement, and delivery, of a technical training course schedule. To include both internal employees and external customers.

Training types to include both webinar and face to face training. Face to face will be at both customer site and UK Huntingdon office.

Further develop our UK technical training academy, which includes developing and maintaining a series of Web based training videos, as well as developing new training materials for existing and future product lines to meet the needs of the customer.

In conjunction with the Service manager and Service Centre Supervisor, develop a step-by-step plan to turn the UK technical training academy into a profitable service business.

Building Team Technical competencies.

Assist the Service Manager and Supervisors by assessing team competencies and developing a technical training schedule for internal Technicians/Engineers.

Assist the Service Manager by assessing 3rd party support engineers and developing a training schedule to bring their competencies up to the required level.

Providing general support

Support both the Workshop and Field activities when required to ensure timely service delivery to our customers.

Assist the service manager and service team by acting as an escalation point for technical queries.

Support new and existing service team members with training and onsite support, which could include maintenance (PPM) visits and installations where required.

Actively gather feedback from customers on all types of service support, not only in relation to technical training.
Assist Service Manager and field supervisors with management of Field Service Goals relating to Customer Satisfaction / Customer training commitments.
Help promote Service Level Agreement contracts as and where required.
Management of training devices, test equipment, loan devices, spare parts inventory, company funded vehicle and other company equipment and supplies as required.
Acts as an Ambassador for change.
Provides a monthly report to the Service Manager, to include training course data, feedback scores, analysis of course quality and potential improvements as a rough guide.
Other tasks or responsibilities designated by the Service Supervisor/Manager from time to time.

Qualifications and Experience

Educated to Degree level or equivalent in Electrical Engineering/Electrical Engineering Technology alongside some experience servicing electronic equipment, or a High School Diploma (HND/HNC) with significant experience in servicing electronic equipment.
Strong written and verbal English skills are essential.
Technically proficient in the troubleshooting, repair, and calibration of Electronic Medical equipment, or demonstrate experience in working on similar Electronic equipment.
Well-organised, able to function independently with minimum supervision.
Customer orientated, with good interpersonal, verbal and written communication skills.
Enthusiastic together with a can-do attitude.
Acute decision making skills and the ability to discuss and resolve service issues with Service Supervisor/Manager.
Must be familiar with computer and office software.
Willingness to be in a field based role, supporting customers and travelling as required to perform the role
Experienced in delivering technical based training.

What’s in it for you?

Ready to take your career to the next level? Apply now and help us drive the success of tomorrow’s healthcare!

Mindray Europe, as part of the global Mindray business, offers a wide selection of bespoke benefits dependent on your location, along with a competitive compensation package and a commitment to a long-term working relationship. With industry leading training and development available to you, you are sure to have a highly rewarding and mutually beneficial, career with Mindray, in a culture that values honesty and fun!

Our goal is to continuously improve and sustain an inclusive culture in which diversity provides deeper customer insights and creates a competitive advantage in the markets we serve. By attracting, developing, and engaging the best team of diverse, empowered associates, we help build success for ourselves and our customers.

Tweet us on Twitter @MindrayGlobal

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Apply Now

Refine Your Search

national technical support, pmls, uk jobs in hanslope, bkm

National Technical Support, PMLS, UK

Technical Support Manager

Thrive Practitioner

1st Line IT Support Handler

Protection Adviser

Production Coordinator

Rehabilitation Support Worker

Copywriter

Technical Support Helpdesk Technician – Woodworking Machinery

Environmental Support & Enforcement Officer

Service Coordinator/Service Scheduler

Client Services Coordinator (UK Wholesale)

Dental Clinical Support Assistant

SEN Learning Support Assistant

Machine Operator

Residential Support Practitioner (Days)

Overhead Linesperson

Field Interviewer - Milton Keynes

Manufacturing IT Support Engineer

Call Handler

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