Service technician Work, Jobs in Harefield, Gtl (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
10d
Senior IT Technician
Learning Partners —Guildford
- £31,482 - £33,764 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
Mechanical Assembly Technician
Trekinetic All Terrain Ltd. —Hemel Hempstead
- £27,000 - £28,500 a year
- Full-time
- English
- Assembly
- In-person
- Free parking
Quick apply
14d
IT Support Technician
OneTouchServices —Bagshot
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
11d
Service Technician
Marshall Motor Group —Reading
- £42,845 a year
- Annual leave
- Employee discount
Quick apply
Equipment Technician
Provide Care Solutions LTD —Greenford
- £32,000 a year
- Full-time
9d
Art Technician / Driver
Oak Fine Art Services —West Norwood
- £30,000 - £35,000 a year
- Full-time
- Driving
- Travel
- In-person
- Health & wellbeing programme
Quick apply
10d
Vehicle Service Advisor
Berry BMW —Chiswick Riverside
- £30,500.00 - £45,872.81 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
- Life insurance
- Referral programme
Quick apply
4d
Occupational Health Technician
Innovate HMG Ltd —Farnborough
- £26,500 - £30,000 a year
- Full-time
- University
- Bachelor's degree
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
10d
IT Support Technician - First Line Onsite: Immediate Start
Concero UK —Hitchin
- £25,000 - £29,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
IT Apprentice
Ministry of Sound Ltd —London
- £25,000 a year
- Azure
- Windows
- IT
Quick apply
3d
Office Administrator
Disaster Care Capital Ltd —West London
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
Show Technician - Technical Services
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Carpentry
- Maintenance
- Microsoft Office
Materials Technician
Construction Testing Solutions Ltd —Acton
- £23,000 - £29,000 a year
- Overtime
- English
- Mechanical knowledge
- Health & wellbeing programme
- Employee discount
Quick apply
12d
Pharmacy Dispenser
Pharma Group —London
- £14 - £16 an hour
- Full-time
- Medication administration
- Patient care
- Organisational skills
- Store discount
- Employee discount
Quick apply
Repair Technician / Sales Advisor
Mr Gadget —Rickmansworth
- £100 a day
- Part-time
- Customer service
- Maintenance
- Programmable logic controllers
- Employee discount
Quick apply
4d
Pharmacy Technician
Manor View Practice —Borehamwood
- £13 - £16 an hour
- Part-time
- Medication administration
- Patient care
- In-person
Quick apply
4d
Meter Maintenance Technician - No experience neccessary
MPAAS —South West London
- £35,000 a year
- Full-time
- Maintenance
- No experience needed
- Hotel
- Store discount
- Health & wellbeing programme
Quick apply
3d
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
12d
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Hitchin
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
10 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service technician jobs in harefield, gtl

Remote Support Desk Operative

Senior IT Technician

Mechanical Assembly Technician

IT Support Technician

Service Technician

Equipment Technician

Art Technician / Driver

Vehicle Service Advisor

Occupational Health Technician

IT Support Technician - First Line Onsite: Immediate Start

IT Apprentice

Office Administrator

Show Technician - Technical Services

Materials Technician

Pharmacy Dispenser

Repair Technician / Sales Advisor

Pharmacy Technician

Meter Maintenance Technician - No experience neccessary

On-Site 1st/2nd Line Support Technician

IT Field Support Technician - T2 / Second Line Immediate Start

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