Customer support team lead Work, Jobs in Harpenden, Hrt (with Salaries)

Customer Service Team Leader
Arriva UK Bus Limited —Luton
- £27,400 a year
- Overtime
- Customer service
- Communication skills
Quick apply
7d
Customer Support Team Lead
Flatpay —London
- English
- Leadership
Quick apply
Sales Support Team Leader
Entel UK Ltd —Borehamwood
- Up to £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Referral programme
Quick apply
Customer Support Lead
Legl —London
- Hybrid work
- AI
Customer Support Team Lead
LGDG GROUP —London
- Full-time
- Supervising experience
Team and Customer Experience Manager
House of CB —London
- £15.75 - £20.19 an hour
- Part-time
- Customer service
- Bachelor's degree
- In-person
- Employee discount
Quick apply
5d
Fundraising Operations Lead
Scope —London
- £50,133 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Work from home
- Employee discount
4d
AI Solutions and Implementation Lead
Journey Digital —London
- From £50,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Analysis skills
- Project management
- Flexitime
- Work from home
Quick apply
Administration Lead
Bancroft Medical Centre —Hitchin
- £14 - £15 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
6h
Customer Care & Quality Team Leader
Clarion Housing Group —North London
- £37,854 - £47,319 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
3h
Senior Technology Lead (Billing and Customer Experience)
Affinity Water —Hatfield
- £64,000 - £80,000 a year
- Hybrid work
- Mentoring
- Financial services
- Communication skills
- Annual leave
- Employee discount
Customer Service Team Leader
Hertfordshire County Council —Welwyn Garden City
- £31,537 - £34,434 a year
- Customer service
- English
- Leadership
12d
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
Team Lead - US Operations
Lendable —London
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Supervising experience
- Work from home
- Referral programme
Customer Success Team Lead
S&P Global —London
- Customer service
- Salesforce
- Analysis skills
- Annual leave
- Employee discount
5d
UK Customer Engagement and Support Lead
L3Harris Technologies —London
- Management
- Engineering
- Bachelor's degree
- Gym membership
Junior Project Lead
CUBE —London
- Full-time
- Hybrid work
NEMEA Customer Success Lead
Pigment —London
- Full-time
- Remote
- Communication skills
- Flexible schedule
Customer Service Team Leader
SSP —London
- £14.47 an hour
- Weekend availability
- Employee discount
Quick apply
10d
Service Coordinator Team Leader
Dyno Rod —Enfield
- £30,000 - £36,000 a year
- Overtime
- Maintenance
- Supervising experience
- In-person
- Free parking
- Life insurance
Quick apply

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customer support team lead jobs near harpenden, hrt

Customer Service Team Leader

Arriva UK Bus Limited -
Luton

Quick apply

Job details

£27,400 a year
7 days ago

Qualifications

Customer service
Communication skills

Full job description

Customer Service Centre Team Leader

Location: Luton Head Office
Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next)
Salary: £27,400 per annum + opportunity for overtime
Benefits: Free bus pass, great career development and progression

Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton.

In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences.

Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference, you’ll shape a culture built on empathy, accountability, and continuous improvement.

What You’ll Be Doing

Lead & Inspire: Motivate and manage a team of customer service advisors to deliver outstanding service.
Coach & Develop: Support your team with regular feedback, training, and development to help them shine.
Drive Performance: Monitor KPIs, quality, and productivity to keep standards high.
Champion Customer Experience: Ensure queries and complaints are resolved quickly, effectively, and with genuine care.
Problem-Solve: Create a proactive, solution-focused environment where challenges are resolved confidently.
Live Our Values: Role-model the Arriva approach—always putting customers first.
Collaborate: Work closely with colleagues across the business to support continuous improvement and innovation.

What We’re Looking For

Experience leading or coaching a team in a customer service, contact centre, or similar fast-paced environment
A passion for delivering brilliant customer experiences
Strong communication and interpersonal skills
Calm, confident problem-solving abilities—even under pressure
A flexible, organised approach and the ability to manage multiple priorities

If you’re ready to lead from the front, inspire others, and make a genuine impact for our customers, we want to hear from you.
Apply today and become part of the Arriva family!

Quick apply

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customer support team lead jobs in harpenden, hrt

Customer Service Team Leader