service analyst Work, Jobs in havant, eng (with Salaries)

Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
Customer Service Real-Time Analyst
Portsmouth Water —Havant
- £32,401 - £36,223 a year
- Overtime
- Microsoft Excel
- Microsoft Office
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Shift Analyst
Babcock International —Portsmouth
- Overtime
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme
PMO Support Administrator
Bell Integration —Portsmouth
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
1d
Customer Data Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Python
- Employee assistance programme
- Employee discount
Supply Chain Analyst
Williams Trade Supplies —Fareham
- £40,000 - £46,000 a year
- Full-time
- Microsoft Excel
- Sales
- Communication skills
- Annual leave
- Work from home
Radar Trials - Data Analyst
QinetiQ —Chichester
- Full-time
- Engineering
- Data analysis skills
- Maths
- Employee discount
Registrations Analyst
Utilita Energy Limited —Valley Park
- £27,976 a year
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
IT Service Desk Analyst
Practice Plus Group IUC —Totton
- £25,000 - £28,000 a year
- Rotating shift
- Windows
8d
Service Delivery Assistant
University of Portsmouth —Portsmouth
- £25,949 - £26,707 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
13d
Reinsurance Analyst
Gallagher Re —Lee
- Microsoft Powerpoint
- Microsoft Excel
- English
Gas Settlements Analyst
Utilita Energy Limited —Eastleigh
- £27,976 a year
- Microsoft Excel
- Travel
Technical Test Analyst (Website)
University of Southampton —Southampton
- £36,636 - £44,746 a year
- Full-time
- Azure
- IT
- Linux
7d
BRU - System Support Analyst
Clarke Willmott LLP —Southampton
- Microsoft Excel
- Data analysis skills
- Communication skills
1d
Immunisation Improvement Analyst
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £32,073 - £39,043 a year
- Full-time
1d
Safety Assurance Analyst
Abri —Eastleigh
- £33,670 a year
- Full-time
- APIs
6d
OSINT Specialist
Tadaweb —Portsmouth
- Full-time
- IT
Relief Security Officer
Anchor Group Services —Portsmouth
- £14.31 an hour
- Employee assistance programme
7d
HR Data Analyst
Lane Clark & Peacock —Winchester
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
17h
Product Analyst
Quilter —Southampton
- Full-time
- Hybrid work
- Agile
- Financial services
- Communication skills

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Support Analyst - Application Support

Sopra Steria -
Portsmouth

Apply Now

Job details

Permanent
£30,000 - £35,000 a year

Benefits

Annual leave
Company pension

Qualifications

ITIL Certification
DevOps
ITIL
Problem management
Application support
Communication skills

Full job description

Are you a Support Analyst looking for a new challenge?

Sopra Steria’s ADS account is seeking to recruit 6 Support Analysts to join a growing team supporting a key programme within our sector. This is a fantastic opportunity for analysts with a background in application support, or helpdesk environments who are looking to develop their careers in a highly professional and mission-focused setting.

Working as part of a 24/7 shift-based support team, you will play a key role in ensuring the effective operation, support, and continuous improvement of business-critical applications. The role will involve incident, problem, request, and change management, with opportunities to contribute to testing, implementation, and operational process development.

What you will be doing

Log, manage, and resolve incidents, requests, and support queries in line with agreed processes and service levels.
Investigate application and user issues, carry out initial analysis, and either resolve or escalate where needed.
Monitor live services and help ensure systems are running effectively within agreed service targets.
Support problem management and change activity by following defined procedures and maintaining accurate support records.
Assist with testing, system checks, and release support activities to help maintain service stability.
Produce and update support documentation, user guidance, and operational records to support day-to-day service delivery.

What you will bring

Experience in Application Support.
ITIL Foundation or awareness of ITIL-based support environments.
Experience supporting applications through a DevOps or scripted support model.
Good problem-solving skills with the ability to investigate issues and follow them through to resolution.
An understanding of core support processes such as incident, request, and problem management.
Experience working in a structured environment with defined processes, priorities, and service targets.
Strong communication skills and the ability to work effectively with users, team members, and technical colleagues.
Willingness to work onsite in a secure environment and be part of a 24/7 shift rota.

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Permanent
Location: Portsmouth – onsite 24x7 shift-based
Security Clearance Level: Active DV, otherwise willingness to go through this clearance
Internal Recruiter: Soraya
Salary: £30,000 to £35,000
Benefits: 25 days annual leave with the choice to buy extra days, life assurance, and 6% pension

If you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.

Apply Now

Refine Your Search

service analyst jobs in havant, eng

Support Analyst - Application Support

Customer Service Real-Time Analyst

Service Desk Shift Analyst

PMO Support Administrator

Customer Data Insights Analyst

Supply Chain Analyst

Radar Trials - Data Analyst

Registrations Analyst

IT Service Desk Analyst

Service Delivery Assistant

Reinsurance Analyst

Gas Settlements Analyst

Technical Test Analyst (Website)

BRU - System Support Analyst

Immunisation Improvement Analyst

Safety Assurance Analyst

OSINT Specialist

Relief Security Officer

HR Data Analyst

Product Analyst

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