Customer service executive collections Work, Jobs in Hazelwood, Dby (with Salaries)

Customer Service Executive
Creed Foodservice —Ilkeston
- £27,976 a year
- Overtime
- Customer service
- English
- IT
- Store discount
- Employee discount
Quick apply
5d
Customer Service Executive - Collections
Liberis —Nottingham
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
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IT Support Engineer
Computacenter —Derby
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
Senior SEO Executive
Frasers Group —Shirebrook
- Full-time
- Analysis skills
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Customer Service Executive
Creed Foodservice —Ilkeston
Liaising with Inventory and calling customers from NATOP’s report (capturing sales where possible). Calling customers with late route information and updating…
£27,976 a year
Quick apply
5d
Customer Service Executive - Collections
Liberis —Nottingham
Conducting daily monitoring into our receivables book to uncover underperforming and inactive customers, using your sharp analytical skills to identify patterns…
Quick apply

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Customer Service Executive

Creed Foodservice -
Ilkeston

Quick apply

Job details

Permanent | Full-time
£27,976 a year
5 days ago

Benefits

Casual dress
Store discount
Cycle to work scheme
Company events
Employee discount
Life insurance
Referral programme

Qualifications

Customer service
English
IT
Phone etiquette

Full job description

About Creed:
At Creed Foodservice, we believe a great workplace starts with great people. Our teams are at the heart of everything we do, bringing passion and expertise to deliver top-quality food products to chefs and caterers across the UK. As part of the Country Range Group, we’ve been making a difference in the food industry since 1972.

With distribution centres in Cheltenham, Ilkeston, and High Wycombe, we ensure reliable service nationwide. We’re proud to be a Living Wage accredited employer and were recognised as one of the Top 75 Best Companies to Work For in 2023. If you’re looking for a workplace that values its people and offers real opportunities to grow, Creed is the place to be!

Role Details

The day to day duties of the role are to co-ordinate and manage the customer service administration.

Some responsibilities of the role include:

To liaise with the Telesales and Transport teams to organise ETA’s and re-deliveries, utilising Pro-Track
Calling customers with late route information and updating Vecta
Calling priority customers to ensure that we are delivering quality
Liaising with Inventory and calling customers from NATOP’s report (capturing sales where possible)
Dealing with Customer ad-hoc queries and complaints
Attend Service circle with data from previous day’s activities
Complete credit/collection requests and liaise with the relevant people
Manage the priority accounts for own depot. Daily report and follow up calls
Establish and maintain good working relationships with internal and external customers, including suppliers.

The Ideal Candidate

We're looking for someone with a strong desire to make a difference and go above and beyond for our customers. The ideal candidate will have the flexibility to work paid overtime in line with the business needs.

It is essential that you have the following:

Positive ‘can do’ attitude
Desire to learn new skills
Excellent customer service skills
Friendly positive attitude
Good IT Skills
Experience working within a call centre environment

Work Schedule:

Monday - Friday 8:30am-5:00pm

If you think you have what it takes to succeed then click "Apply Now" below to share your C.V and a covering note explaining why you think you would be a great fit for this position.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.

Job Types: Full-time, Permanent

Pay: £27,976.00 per year

Benefits:

Casual dress
Company events
Cycle to work scheme
Employee discount
Life insurance
Referral programme
Store discount

Experience:

Customer service: 1 year (preferred)
Contact Centre: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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customer service executive collections jobs in hazelwood, dby

Customer Service Executive

Customer Service Executive - Collections

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