Customer delivery Work, Jobs in Heckfield, Ham (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Customer Team Member
Co-op —Shinfield
- £13.04 an hour
- Overtime
- Bakery
- School
- Paid training
- Employee discount
4d
Customer Assistant
Lidl —Wokingham
- £13.45 - £14.45 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
4d
Sales - Sales Advisor - UK
New Look —Fleet
- Part-time
- Microsoft Word
Customer Service Assistant
Wickes —Winnersh
- £8.82 - £12.71 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee discount
7d
Sales Co-ordinator
SIG Plc —Wokingham
- Sales
- Customer service
- IT
- Employee discount
6d
Customer Service Advisor (Part-time)
The Fish Society —Guildford
- £14.20 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Service Colleague (Express)
ASDA —Yateley
- £13.10 an hour
- 8 hour shift
- Employee assistance programme
- Employee discount
Customer Support Advisor
Twofold Limited —Reading
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
1d
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Store Team Member
Home Bargains —Reading
- £13.71 - £14.00 an hour
- Part-time
- Bakery
- Café
- Store discount
- Annual leave
Quick apply
1d
Senior Customer Service Manager
Unum Group —Basingstoke
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Annual leave
4d
Team Member (Stock)
NEXT —Bracknell
- £8.28 - £12.71 an hour
- 12 hour shift
- Customer service
- Employee discount
Customer Service Advisor - Fixed Term Contract
BD —Winnersh
- £25,000 - £38,125 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
Sales Assistant
DULUX DECORATOR CENTRE —Reading
- £13.18 an hour
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Assistant (Night Shift)
Lidl —Wallingford
- £13.45 - £14.45 an hour
- Weekend availability
- Store discount
- Employee discount
7d
Retail Customer Service Assistant - Nights
bp Retail —Farnham
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
14d
PM Operations Assistant/Customer Service
DELIVERED UK LTD —High Wycombe
- £26,500 - £27,500 a year
- Overtime
- Customer service
- Driving
- In-person
- Free parking
Quick apply
12d
Supervisor, Export Customer Service
Thermo Fisher Scientific —Basingstoke
- Full-time
- Management
- Customer service
- ERP systems
Sales Advisor/ Retailer Advisor
BROAD STREET MALL —Reading
- £12.40 an hour
- Customer service

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Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

customer delivery jobs in heckfield, ham

Customer Services Executive

Customer Team Member

Customer Assistant

Sales - Sales Advisor - UK

Customer Service Assistant

Sales Co-ordinator

Customer Service Advisor (Part-time)

Service Colleague (Express)

Customer Support Advisor

Customer Operational Delivery Manager

Store Team Member

Senior Customer Service Manager

Team Member (Stock)

Customer Service Advisor - Fixed Term Contract

Sales Assistant

Customer Assistant (Night Shift)

Retail Customer Service Assistant - Nights

PM Operations Assistant/Customer Service

Supervisor, Export Customer Service

Sales Advisor/ Retailer Advisor

I want to receive the latest job alerts for customer delivery in heckfield, ham

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