Engineer Work, Jobs in Hessle, Ery (with Salaries)

1st Line Support Engineer
The Spencer Group —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
Quick apply
Supportability Engineer
BAE Systems —Brough
- £49,400 a year
- Hybrid work
- Engineering
- No degree
12d
Warranty Engineer
Victory Leisure Homes —Kingston upon Hull
- £43,000 - £49,000 a year
- Full-time
- Customer service
- Organisational skills
- Construction
- Employee assistance programme
- Employee discount
Quick apply
6d
Technical Support Engineer (Level 1)
Stonemere IT —Kingston upon Hull
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- IT
- Free parking
- Health & wellbeing programme
Quick apply
1st Line Support Engineer – Layer8
Spencer Group —Kingston upon Hull
- Customer service
- Windows
- IT
Project Engineer
Boston Energy —Hessle
- Full-time
- Engineering
Quick apply
9d
Lead Engineer - Hull - Job ref - 16971
Apleona —Kingston upon Hull
- £38,000 - £41,300 a year
- Full-time
- Maintenance
- Supervising experience
- Travel
Modular Design Engineer & Site Surveyor (SolidWorks)
Holmes Catering —York
- From £35,000 a year
- Full-time
- Hybrid work
- Mechanical knowledge
- Free parking
- Work from home
Quick apply
Gas engineer to fit domestic kitchen appliances
Contract Supplies (White Goods) Limited —Kingston upon Hull
- £55,000 - £65,000 a year
- Full-time
- Maintenance
- Plumbing
- Driving
- Annual leave
- Employee discount
Quick apply
Engineering Apprenticeship
Dunbia —Bridlington
- £12.71 an hour
- Full-time
- Computer literacy
- Maintenance
- English
- Free parking
7d
CAD Designer
Fahr Industries —Howden
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
12d
Maintenance Engineer
ProAmpac —Elsham
- Up to £52,000 a year
- Overtime
- Customer service
- Maintenance
- Programmable logic controllers
- Free parking
- Health & wellbeing programme
Quick apply
Trainee CCTV Engineer
Videcom Security Ltd —Scunthorpe
- £25,000 - £28,000 a year
- 8 hour shift
- Computer literacy
- English
- IT
- Free parking
- Profit sharing
Quick apply
6h
Engineering Manager
Spire Healthcare —Anlaby
- Full-time
- Management
- Project management
- Team management
- Annual leave
EUC Engineer
British Steel —Scunthorpe
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Drainage Engineer
Metro Rod —Kingston upon Hull
- £32,760 - £39,870 a year
- Overtime
- Customer service
Graduate Support Engineer
BAE Systems —Brough
- £34,000 a year
- Master's degree
- Bachelor's degree
Mechanical Engineer
FIND. —Kingston upon Hull
- £39,000 - £41,000 a year
- Full-time
- Maintenance
- Travel
- Mentoring
- Annual leave
Quick apply
Service Engineer - Hull
Windsor Materials Handling —Kingston upon Hull
- From £35,000 a year
- Overtime
- Sales
- Customer service
- Maintenance
- Free parking
- Store discount
Quick apply
Maintenance Engineer - Injection Moulding
ACS Hireonline —Willerby and Kirk Ella
- Up to £45,000 a year
- Monday to Friday
- Maintenance
9d

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1st Line Support Engineer

The Spencer Group
Kingston upon Hull

Quick apply

Job details

Full-time
£28,000 - £30,000 a year

Benefits

Free parking
On-site parking

Qualifications

TCP
ITIL Certification
Driving Licence
Customer service
GCSE
Windows
ITIL
IT support
DNS
IT
TCP/IP
Communication skills

Full job description

Description of Role

Working within the Layer8 Service Desk team, you will provide 1st line IT support to customers and internal users, delivering professional, friendly and efficient technical assistance across a range of technologies.

You will be responsible for resolving day-to-day incidents and requests, maintaining accurate ticket records and escalating issues to 2nd or 3rd line support where required. The role requires strong communication, a willingness to learn and a commitment to delivering excellent customer service.

Layer8 operates using ITIL-based service management principles with a strong focus on continual service improvement, knowledge sharing and personal development. Engineers are encouraged to learn from escalated incidents, use internal knowledge bases and training resources and become an active part of the solution.

Responsibilities

Respond to customer incidents, service requests and technical queries via phone, email and ticketing systems.
Provide 1st line support for Windows devices, Microsoft 365, user accounts, printers, mobile devices and standard business applications.
Accurately log, prioritise and manage support tickets in line with service desk procedures.
Escalate complex issues to 2nd or 3rd line support with clear troubleshooting notes and supporting information.
Maintain regular communication with customers and provide updates on ticket progress.
Assist with device builds, onboarding/offboarding users, asset management and stock control.
Follow documented processes, contribute to knowledge base documentation and support continual service improvement initiatives.
Learn from escalated incidents and actively develop technical capability through training and shared knowledge.

Person Specification

Strong communication and customer service skills.
Good understanding of Windows operating systems and Microsoft 365.
Logical approach to troubleshooting and problem solving.
Ability to follow procedures and maintain accurate documentation.
Positive attitude with a willingness to learn and improve.
Ability to work effectively within a busy team environment.
Basic understanding of networking concepts including TCP/IP, Wi-Fi and DNS.
Awareness of ITIL v3 service management principles desirable.

Qualifications & Experience

Essential

GCSE (or equivalent) in English and Mathematics.
Relevant IT qualification, certification or demonstrable technical experience.

Desirable

Experience working within an IT support or MSP environment.
Microsoft, CompTIA or ITIL certifications.
Basic experience with Microsoft 365 administration and endpoint support.
Full UK Driving Licence.

Pay: £28,000.00-£30,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

engineer jobs in hessle, ery

1st Line Support Engineer

Supportability Engineer

Warranty Engineer

Technical Support Engineer (Level 1)

1st Line Support Engineer – Layer8

Project Engineer

Lead Engineer - Hull - Job ref - 16971

Modular Design Engineer & Site Surveyor (SolidWorks)

Gas engineer to fit domestic kitchen appliances

Engineering Apprenticeship

CAD Designer

Maintenance Engineer

Trainee CCTV Engineer

Engineering Manager

EUC Engineer

Drainage Engineer

Graduate Support Engineer

Mechanical Engineer

Service Engineer - Hull

Maintenance Engineer - Injection Moulding

I want to receive the latest job alerts for engineer in hessle, ery

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