Veterinary receptionist Work, Jobs in Hexham (with Salaries)

Veterinary Receptionist
Westway Veterinary Group —Newcastle upon Tyne
- Full-time
- Customer service
- Laboratory experience
- Front desk
- Health & wellbeing programme
- Annual leave
Quick apply
19h
Veterinary Receptionist
Vets for Pets —Newcastle upon Tyne
- Part-time
- Front desk
- Communication skills
- Employee discount

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Registered Veterinary Nurse
Vets for Pets —Darlington
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career…
7d
Senior Veterinary Surgeon
Vets Now —Gateshead
On shift, you’ll work alongside a Registered Veterinary Nurse, Animal Care Assistant and Receptionist, with access to colleagues across our nationwide network…
Up to £85,000 a year
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Veterinary Receptionist

Westway Veterinary Group
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
19 hours ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Customer service
GCSE
Veterinary experience
Laboratory experience
Front desk
Communication skills

Full job description

Veterinary Receptionist – West Road

We have an exciting opportunity for an enthusiastic and motivated individual to join our organisation as a Veterinary Receptionist.

This position is based at our West Road site, with occasional cover required at other sites to support during holidays or sickness.

This is a full-time, 40-hour per week role, working four 10-hour shifts with Saturdays and Sundays on a rota basis, currently 1/6 Saturdays and 1/12 Sundays (subject to change)

About the Role

We are looking for an individual with excellent front-of-house and communication skills, who can provide outstanding customer service to our clients and their pets.

You will be working in a fast-paced environment within a busy veterinary hospital that provides a 24-hour emergency care service. As part of your duties, you will handle routine and emergency cases

The ideal candidate will be confident working both independently and as part of a supportive team.

Previous veterinary reception experience is not essential, as a comprehensive induction and training programme will be provided.

Key Duties and Responsibilities

Greeting clients and their pets in a warm, professional manner.
Managing appointment bookings and maintaining the clinical diary system.
Handling client queries in person, by telephone, and by email.
Processing payments, issuing invoices, and maintaining accurate client records.
Supporting the clinical team by preparing paperwork and ensuring smooth workflow between reception and clinical areas.
Managing admission and discharge of patients, including taking payment and providing clients with relevant aftercare information.
Assisting with insurance claims and processing prescription requests.
Maintaining confidentiality and demonstrating empathy and understanding in sensitive situations.
Supporting emergency admissions and communicating effectively with the Out of Hours team.
Ensuring the reception area is tidy, welcoming, and well-presented at all times.

Benefits

Company pension
Employee Assistance Programme
Staff discount
Cycle to Work scheme
Increased annual leave with length of service
Supportive workplace culture with a strong emphasis on employee wellbeing

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
Paid volunteer time

Work Location: In person

Quick apply

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