1st line Work, Jobs in Hilsea, Ham (with Salaries)

1st Line Engineer
Onecom —Fareham
- £25,000 - £27,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
Quick apply
Apprentice Finance Assistant
Edge Building Products Limited —Chichester
- From £12,480 a year
- Part-time
- IT
- In-person
- Phone etiquette
- Free parking
Quick apply
7d
Service Desk Analyst
Bell Integration —Portsmouth
- Azure
- Microsoft Outlook
- Customer service
4h
Finance Assistant - Fordwater School
WSCC —Chichester
- £27,254 a year
- Monday to Friday
- Administrative experience
- Organisational skills
- Communication skills
5h
HR Advisor
PBS4 —Nursling
- £32,000 - £34,000 a year
- Hybrid work
- English
- Travel
- Human resources
- Paid training
- Annual leave
Quick apply
6d
1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
Houseparent (Daytime)
Peter Symonds College —Winchester
- £15,062 - £28,634 a year
- Organisational skills
4d
Intensive Support Worker - Southampton
PBS4 —Southampton
- £15.68 - £15.69 an hour
- Temporary
- Travel
- IT
- Paid training
- Annual leave
Quick apply
General Maintenance Operative – Sports Turf
Lymington and Pennington Town Council —Lymington
- £26,824 - £28,598 a year
- Full-time
- In-person
- Mechanical knowledge
- Free parking
Quick apply
5d
Apprentice Commis Chef
The Star and Garter —East Dean
- From £12,480 a year
- Part-time
- Culinary experience
- Travel
- In-person
Quick apply
3d
Satellite Operations Supervisor
Babcock International —Bordon
- Full-time
- Management
- Engineering
- Supervising experience
- Annual leave
Sites Manager - Compliance
Southampton City Council —Southampton
- £36,124 - £39,513 a year
- Full-time
- School
11d
Communication Support Worker (CSW) - Portchester Community School
Education Jobs South —Fareham
- £19,408 - £26,244 a year
- English
- Preschool
- School
7d
1st Fix Carpenter
Go Modular Technologies (UK) —Southampton
- Full-time
- Carpentry
- Construction
Teaching Fellow in Sport and Exercise Science
University of Portsmouth —Portsmouth
- £41,064 - £44,746 a year
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- University
- Employee discount
5d
Prisoner Escort and Driver
Serco Plc —Eastleigh
- £24,596 - £31,063 a year
- Overtime
- Driving
- IT
- Communication skills
- Paid training
- Employee assistance programme
Curriculum Leader for English/Head of English
Oasis Community Learning —Southampton
- Full-time
- English
- School
- Teaching
MS Dynamics NAV Support Technician with Systems Development
Aspinal of London —Fernhurst
- Full-time
- Hybrid work
- Computer Science
- No degree
- APIs
- Employee discount
Quick apply

I want to receive the latest job alerts for 1st line in hilsea, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st Line Engineer

Onecom -
Fareham

Quick apply

Job details

Full-time
£25,000 - £27,000 a year

Benefits

Company pension
Company events

Qualifications

MCSA
ITIL Certification
Azure
MCP
LAN
Microsoft SQL Server
Windows
Microsoft Office
Firewall
VoIP
Remote access software
Computer skills
VMWare
Communication skills
Time management
VPN

Full job description

Join our Team as a 1st Line Engineer!

Location: Cams Estate, Fareham

Salary: £25,000-£27,000 Per Annum

Hours: 37.5 hours a week between 8:00am- 6:00pm Monday to Friday

About the role:

Step into a dynamic, client facing position where no two days look the same. As a 1st Line Service Desk Engineer. Being the first point of contact for our customers and providing back-end support for our monitoring systems the 1st Line Engineer role is both technical and requires great communication skills. At the forefront of the business dealing with client's issues patiently, yet proactively this position needs the right person, with the right attitude. If you thrive on variety, autonomy, and solving real world IT challenges, this role puts you right at the heart of the action.

What makes you a great fit:

ITIL Foundation, MCP/MCSA or other vendor‑led certification (desirable)
Outstanding customer care, communication, and active listening
Fast‑moving environment experience with shifting priorities
Microsoft technologies including Office 365, Azure, Windows 7–11, Server 2012–2025, AD, Exchange, Hyper‑V, SQL Server
Good numerical and literacy skills and general computer skills
Team player mindset with a can‑do attitude and business awareness
Self‑starter with excellent time management
Confidentiality and professionalism
Analytical and problem‑solving skills

Key responsibilities:

First point of contact for all customer calls and emails to the service desk
Hardware fault diagnosis and repair
Support project engineers with preparation of hardware for onsite delivery
Maintain accurate documentation for customers
Manage your own schedule and keep the PSA calendar updated
Monitor and prioritise tickets including categorisation of incoming requests
Communicate with customers on progress, changes, and planned outages
Resolve or escalate issues within agreed SLAs
Support line‑of‑business applications across a wide customer base
Provide IT support across Microsoft technologies and virtual environments (Microsoft, VMware, Citrix)
Deliver network‑level support including WAN/LAN, routers, firewalls, and security
Implement and support VPN and Remote Desktop Services
Support VoIP telephony solutions
Diagnose and repair hardware faults
Record time and expenses accurately in the PSA system

Perks for our People:

Holidays: 24 days + bank holidays
Other Leave: Birthday day off
Lifestyle: 8% combined pension contribution
Rewards: Quarterly employee awards and prizes
Socials: Paid company events
Wellbeing – Mental Health first aiders and monthly inhouse social events
Eye care includes paid eye test and £75 towards glasses

Who we are:

Matrix IT is part of the Onecom Group. Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.

ED&I:

We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.

Quick apply

Refine Your Search

1st line jobs in hilsea, ham

1st Line Engineer

Apprentice Finance Assistant

Service Desk Analyst

Finance Assistant - Fordwater School

HR Advisor

1st Line Support Engineer

Houseparent (Daytime)

Intensive Support Worker - Southampton

General Maintenance Operative – Sports Turf

Apprentice Commis Chef

Satellite Operations Supervisor

Sites Manager - Compliance

Communication Support Worker (CSW) - Portchester Community School

1st Fix Carpenter

Teaching Fellow in Sport and Exercise Science

Prisoner Escort and Driver

Curriculum Leader for English/Head of English

MS Dynamics NAV Support Technician with Systems Development

I want to receive the latest job alerts for 1st line in hilsea, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected