Product support manager Work, Jobs in Ipswich, Sfk (with Salaries)

Product Support Manager
Textron Specialized Vehicles —Ipswich
- Full-time
- Schematics
- Engineering
- Travel
- Annual leave
- Employee assistance programme
5d
Sales Project Manager / Personal Assistant to the Chief Operating Officer
Anchor Safety LLP —Ipswich
- £45,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Sales
- Free parking
- Employee discount
Quick apply
Product Manager
AXA —Ipswich
- Product management
- Agile
- Communication skills
1d
Product Manager
AXA UK —Ipswich
- Product management
- Agile
- Communication skills
- Annual leave
1d
Site Manager - Brett Aggregates Ipswich port.
BrettGroup —Ipswich
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
Global Marketing Manager
Bermar (International) Ltd. —Ipswich
- Full-time
- Hospitality
- Project management
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Business Development Manager
Fleetmaxx Solutions —Ipswich
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
Sr Product Manager
710 Crane Ltd. —Ipswich
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Centre Manager - Ipswich & Southampton
Sulzer —Ipswich
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Site Manager - Shrublands and Barham Quarry
BrettGroup —Barham
- Free parking
- Annual leave
Quick apply
Hard Services Category Manager
OCS Group —Ipswich
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Cluster Performance & Continuous Improvement Manager
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £37,730 - £53,900 a year
- Full-time
- Project management
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Studio Coordinator
WeBelieve Media —Manningtree
- £25,000 - £28,500 a year
- Full-time
- Travel
- In-person
- Up to 25% travel
- Free parking
Quick apply
10d
Store Manager
Lovisa —Ipswich
- From £27,040 a year
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
13d
Restaurant General Manager
EG On The Move Ltd —Stowmarket
- £36,000 - £40,000 a year
- Weekend availability
- Employee discount
Quick apply
Development Officer - Feel Good Suffolk
West Suffolk Council —West Suffolk
- £40,777 - £46,142 a year
- Temporary
- Employee assistance programme
- Employee discount
3d
Executive Chef Manager
CH&CO —Alexandra
- £48,000 a year
- Customer service
- Cooking
- Leadership
- Employee discount
13d
Canvassing Team Manager – Milk & More- Residential
Milk & More —Ipswich
- £27,369 a year
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Employee discount
Quick apply
Sales Office Assistant
Cowells Arrow Bingo —Ipswich
- £27,800 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Business Relationship Manager
Barclays —Ipswich
- Sales
- Communication skills
- Banking
3d

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product support manager jobs near ipswich, sfk

Product Support Manager

Textron Specialized Vehicles -
Ipswich

Apply Now

Job details

Full-time
5 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Driving Licence
Schematics
Engineering
Technical support
IT
Communication skills

Full job description

Product Support Manager

Description

About Us

Textron Specialized Vehicles are a global manufacturer of golf cars, utility and personal transportation vehicles, side-by-sides, all-terrain vehicles, professional turf-care equipment, and ground support equipment.

At Ransomes Jacobsen Ltd, we design and manufacture professional turf-care equipment under the brands of Ransomes and Jacobsen. Our mission is to be the premier supplier of high-quality and environmentally conscious turf equipment, providing superior performance for our customers. From prestigious championship golf courses to the World Cup, for more than a century, the most important turf in the world has been manicured by our brand.

We recognise that our success, and future success, is tied directly to our people. We are seeking a Product Support Manager, based at our manufacturing facility in Ipswich, Suffolk. In this role, you will support our network of dealers and distributors by providing technical expertise, delivering training, and ensuring high aftersales standards across our product range. Working closely with internal teams, you will help resolve issues, drive continuous improvement, and enhance overall product performance and customer experience.

About the Role

Responsibilities include, but are not limited to:

Developing and maintaining in-depth knowledge of the Ransomes & Jacobsen turf equipment range, along with EZGO and Cushman products distributed via the Ipswich facility;
Managing dealer, distributor, and customer queries and complaints, ensuring issues are thoroughly investigated and resolved effectively;
Providing accurate and detailed feedback to Engineering, Manufacturing, and Quality teams on product performance to support continuous improvement;
Partnering with dealers and distributors to ensure aftersales standards consistently meet business and customer expectations, including supporting process adherence and onboarding new partners;
Conducting regular dealer reviews and surveys to assess performance and identify opportunities for improvement;
Delivering service training to dealers, distributors, and customers;
Acting as the primary contact for service-related matters within your region, with an awareness of broader parts, training, and warranty considerations;
Collaborating closely with Regional Sales Managers to support overall business objectives.

Qualifications

About You

As a Product Support Manager, we would ask you bring the following skills and experience:

Educated to degree level or equivalent in an engineering/agricultural or related field, OR relevant experience considered in lieu;
A minimum of three years’ experience in a technical support role, ideally within the turf, agricultural, or construction equipment industry;
Strong technical knowledge and troubleshooting skills of mechanical, electrical, and electronic systems;
Ability to interpret technical documentation, schematics, and parts diagrams;
Good IT skills and confidence using business systems;
Strong verbal and written communication, interpersonal, and customer-facing skills;
Commercial awareness and strong problem-solving capability;
Ability to work independently and collaboratively across teams;
Additional European language skills would be advantageous but not essential;
Full UK driving licence;
Willingness to travel within the UK and internationally as required.

Why us?

Work life balance promoted with every other Friday off;
30 days annual leave;
Competitive rate of pay, reviewed annually;
Enhanced Company pension;
Life assurance of four times your annual salary;
Comprehensive Employee Assistance Program for you and your immediate family;
Access to Textron University’s self-service training platform;
Eye care scheme;
Discounts on gym memberships, shopping and travel through Perks at Work;
Winter flu vaccination voucher.

Recruiting Company: Textron Specialized Vehicles

Primary Location: GB-Ipswich

Job Function: Product Support

Schedule: Full-time

Job Level: Individual Contributor

Job Type: Standard

Shift: First Shift

Job Posting: 06/30/2026, 5:45:30 AM

Job Number: 343435

Apply Now

Refine Your Search

product support manager jobs in ipswich, sfk

Product Support Manager

Sales Project Manager / Personal Assistant to the Chief Operating Officer

Product Manager

Product Manager

Site Manager - Brett Aggregates Ipswich port.

Global Marketing Manager

Business Development Manager

Sr Product Manager

Service Centre Manager - Ipswich & Southampton

Site Manager - Shrublands and Barham Quarry

Hard Services Category Manager

Cluster Performance & Continuous Improvement Manager

Studio Coordinator

Store Manager

Restaurant General Manager

Development Officer - Feel Good Suffolk

Executive Chef Manager

Canvassing Team Manager – Milk & More- Residential

Sales Office Assistant

Business Relationship Manager

I want to receive the latest job alerts for product support manager in ipswich, sfk

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