Senior service advisor Work, Jobs in Kempston, Bdf (with Salaries)

Senior Customer Service Advisor
Dominos —Newport Pagnell
- Full-time
- Hybrid work
- Microsoft Office
- IT
Senior Service Advisor
Marshall Motor Group —Bedford
- £35,616 a year
- Annual leave
- Employee discount
Quick apply
1d
Senior Customer Service Advisor
Vehicle Crash Repairs —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Gym membership
Quick apply
13d
Senior Environmental Advisor
M Group —Stevenage
- No degree
- In-person
- Annual leave
- Employee assistance programme
Senior Customer Service Advisor
Barclays —Huntingdon
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
10d
Senior HRBP
ID Logistics & Transport Ltd —Northampton
- £60,000 a year
- Full-time
- In-person
- Leadership
Quick apply
Senior Fire Safety Advisor
East and North Hertfordshire Teaching NHS Trust —Stevenage
- £49,387 - £56,515 a year
- Full-time
- Leadership
- Flexible schedule
10d
Senior Estates Officer
Hertfordshire County Council —Stevenage
- £53,806 - £59,497 a year
- Hybrid work
- English
- Master's degree
- Bachelor's degree
11d
Group Internal Auditor
Anglian Water Services Ltd —Huntingdon
- £55,000 a year
- Full-time
- IT
- AI
- Communication skills
- Annual leave
Talent Acquisition Advisor
Savers —Dunstable
- Full-time
Quick apply
14d
Senior Learning and Leadership Partner
easyJet —Luton Airport
- Full-time
- Hybrid work
- Project management
- Organisational skills
- AI
- Annual leave
4d
Strategic Finance Business Partner (Capital & Projects)
North Northamptonshire Council —Kettering
- £72,383 - £77,041 a year
- Employee assistance programme
10d
Licensing Enforcement Team Leader
North Northamptonshire Council —Kettering
- £42,839 - £46,142 a year
- Computer literacy
- English
- Communication skills
- Employee assistance programme
6d
Senior Fitness Advisor
Bannatyne —Wellingborough
- £13.40 an hour
- Weekend availability
- IT
- Leadership
- Annual leave
- Employee assistance programme
4d
Director of Technology and Operations
FCDO Services —Hanslope
- £81,000 - £117,800 a year
- Full-time
- Computer Science
- Presentation skills
- IT
6d
Registered Manager- Children's Residential
Keys Children —Kettering
- Up to £60,000 a year
- Driving
- Annual leave
- Employee assistance programme
Quick apply
Assistant Store Manager - Stevenage
Oak Furnitureland —Stevenage
- £52,000 - £55,000 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
HR & Administration Support Officer
The Heavenly Bake Company Ltd —Wellingborough
- £32,000 - £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee assistance programme
Quick apply
9h
Estate Surveyor
Anchor —Milton Keynes
- £46,200 a year
- Presentation skills
- Negotiation
- Employee discount
1h
Talent Acquisition Partner
easyJet —Luton Airport
- Full-time
- Hybrid work
- Annual leave
11d

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Senior Customer Service Advisor

Dominos -
Newport Pagnell

Apply Now

Job details

Full-time

Qualifications

Microsoft Office
IT

Full job description

Senior Customer Care Advisor – Shape how we deliver delicious, every day

At Domino’s, your skills, ideas and judgement really matter. As our Senior Customer Care Advisor, you’ll play a key role in how we deliver for customers handling complex escalations, supporting the wider team, and helping us improve how we work.

What You’ll Bring

This role is perfect if you’re confident handling escalated customer issues, enjoy helping others develop, and like spotting ways to make day-to-day processes work better. You’ll be based in Milton Keynes, working Sunday to Thursday, 12:30pm to 8:00pm, with an expectation to come into the office typically one to two days a week. If you’re looking for a step forward in your customer care career, want more ownership, and like the idea of getting involved in new projects, this is a genuine opportunity to build your experience in a well-known brand.

Success in this role:

You’re confident handling complaints and more complex customer issues, staying calm, fair and professional under pressure.
You’ve got strong IT skills, including Microsoft Office, and you can learn new systems quickly.
You’re comfortable working independently, managing priorities, and knowing when to make a call and when to escalate.
If you’ve used tools such as Halo, Domi Central, Puzzle, or AI tools that would be advantageous

What You’ll Be Doing

You’ll be the senior escalation point in the team, helping make sure customer issues are handled properly, progressed at pace, and resolved with care. Alongside managing your own workload, you’ll help support new starters and advisors with everyday queries, share best practice, and contribute ideas that make the team stronger.

Taking ownership of escalated and more complex customer issues across phone, email and digital channels, investigating thoroughly and keeping customers updated until resolution.
Supporting day-to-day team activity by triaging cases, answering “how to” questions, helping new starters, and sharing clear, practical guidance with advisors.
Spotting trends, improving templates, FAQs and ways of working, and supporting projects that help the Customer Care team work more clearly and efficiently.

How We Will Support You

Bring your flavour, and we’ll back your future. In this role, you’ll have the chance to build your experience in a senior customer care position, develop your judgement, and get involved in projects and improvements that go beyond day-to-day case handling.

A clear induction and the support you need to settle in quickly and feel confident in what’s expected from day one.
Ongoing support from your manager and the wider team, with room to build expertise and take on more ownership over time.
Opportunities to build your skills, contribute to projects, and develop towards future progression as the team grows.
Recognition for great work, whether that’s everyday appreciation or bigger moments through our Domi Awards.

Apply Now

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Senior Customer Service Advisor