Smart home Work, Jobs in Kings Langley, Hrt (with Salaries)

Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
- Annual leave
Quick apply
11d
Receptionist
Bionic Services Ltd —Luton
- Full-time
- Customer service
- Microsoft Office
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
Trainee Engineer (Smart Home Automation & Audio Visual)
The Next Level —Watford
- £26,000 - £30,000 a year
- Full-time
- Schematics
- In-person
- Hand tools
- Employee discount
Quick apply
8d
Trainee Sales Consultant
Bionic Services Ltd —London
- £24,000 a year
- Full-time
- Sales
- Salesforce
- Annual leave
- Employee assistance programme
Quick apply
Junior Sales Consultant
Bionic Services Ltd —Luton
- £24,000 a year
- Full-time
- Sales
- Annual leave
- Employee assistance programme
Quick apply
Weekend Receptionist
CHD Living —Laleham
- £12.75 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
2d
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Independent Living Advisor
People Places Lives Ltd. —Camden Town
- £28,860 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Finance Intern - Corporate
Fuse Energy —London
- Full-time
- Communication skills
Quick apply
Graphic Designer
Belkin —Kings Langley
- Full-time
- Hybrid work
- AutoCAD
- Bachelor's degree
- Communication skills
- Employee assistance programme
- Employee discount
Claims Support Advisor
AutoProtect Group —Harlow
- £26,514.90 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Porter
JLL —London
- Full-time
- Communication skills
11d
Data Analyst
GoHenry —London
- Full-time
- English
- SQL
- Travel
- Annual leave
- Work from home
Quick apply
Deputy Events Director
Shack Events —London
- From £65,000 a year
- Full-time
- Hybrid work
- Bar
- Management
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
13d
Digital Trading Associate - eCommerce EMEA
Belkin —Kings Langley
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- English
- Employee assistance programme
- Employee discount
9d
Social Media Manager
Barworks —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Hospitality
- Social media management
- Communication skills
- Work from home
- Employee discount
Quick apply
Junior AV Engineer (Smart Homes / Home Automation)
London AV SETUP Ltd. —London
- £24,500 - £30,000 a year
- Full-time
- Driving
- In-person
- Hand tools
Quick apply
4d
Tribunal Assistant
London Councils —London
- £31,977 - £35,888 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Regional Category Manager
Belkin —Kings Langley
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Marketing
- Analysis skills
- Employee assistance programme
- Employee discount
Energy Renewals Expert
Bionic Services Ltd —London
- £27,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply

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Helpdesk Co-Ordinator

InPost UK -
Hemel Hempstead

Quick apply

Job details

11 days ago

Benefits

Annual leave
Paid volunteer time

Qualifications

Jira
Customer service
ServiceNow
Communication skills
Time management

Full job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Helpdesk Co-Ordinator to join our Network Health team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role:

As a Help Desk Coordinator at InPost, you will raise and update tickets, prioritise issues and assist with queries from other departments to keep on top of locker maintenance requests. As part of a small, close knit team you will play an important role in helping us to reduce locker downtime to keep our customers delighted and parcels moving.

What you’ll be doing:

Manage tickets by raising, updating, prioritising, and escalating within SLA lead times, and ensure accurate updates in the ticketing system
Direct tickets to the appropriate departments efficiently & discuss potential fix outcomes with teams
Act as the primary contact for reported faults affecting our locker network
Build and maintain strong relationships with maintenance engineers and internal teams
Prepare and send out daily reports, including managing the planned downtime list
Promptly and effectively respond to queries from other departments and manage expectations
Verify issues by checking CCTV when necessary
Continuously update documentation throughout the day
Audit newly added lockers to the network for compliance and performance
Monitor and ensure the capacity of lockers to meet customer demands

️ Please note, this is not a call centre or IT support role. You'll predominantly be responding to queries and allocating works via email and our ticketing software.

What we need from you:

Highly organised and process oriented
Proven ability to manage multiple priorities
Brilliant customer service skills and approach to issue resolution
Excellent written and verbal communication
Effective time management with high attention to detail
Great critical thinking and problem-solving skills
Ability to express initiative and take ownership of tasks

Experience using a ticketing system (e.g. JIRA, EAM, ServiceNow) to log, manage and allocate issues will be highly advantageous.

We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

We’d be particularly excited to hear from you if:

Perks of the job!:

We love to reward our people for the great work they do:

Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
More time for you to relax, explore, and enjoy life.

Vitality Health Care
Stay healthy and happy with our top-notch health coverage.

Work from Anywhere – 4 Weeks per year
Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected.

Enhanced Parental Leave
We support you during those precious family moments.

Rail Loan

Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year.

Volunteering Days
Take a paid day to make a difference in your community

Hybrid Working (Role suitability dependent)
We innovate, collaborate and optimise by coming together 3 days per week in the office

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.

Quick apply

Refine Your Search

smart home jobs in kings langley, hrt

Helpdesk Co-Ordinator

Receptionist

Trainee Engineer (Smart Home Automation & Audio Visual)

Trainee Sales Consultant

Junior Sales Consultant

Weekend Receptionist

Junior Account Manager (Customer Support)

Independent Living Advisor

Finance Intern - Corporate

Graphic Designer

Claims Support Advisor

Porter

Data Analyst

Deputy Events Director

Digital Trading Associate - eCommerce EMEA

Social Media Manager

Junior AV Engineer (Smart Homes / Home Automation)

Tribunal Assistant

Regional Category Manager

Energy Renewals Expert

I want to receive the latest job alerts for smart home in kings langley, hrt

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