Senior Recovery Practitioner
Location: Hamoaze House, Mount Wise, Devonport, Plymouth PL1 4JQ
Job type: Full-time, permanent
Hours: 37.5 hours per week
Salary: £27,500 per year, with progression potential to £29,500
Work location: In person
About Hamoaze House
Hamoaze House is a well-established Plymouth charity, operating since 2001. We provide a Structured Day Programme for adults recovering from drug and alcohol dependence, trauma and related life challenges.
Demand for our service has increased, and we are strengthening our Adult Programme. We are now recruiting a Senior Recovery Practitioner to provide direct recovery support while also helping to strengthen practice, structure, consistency and accountability across the programme.
This is a relational role, but it is also a structured senior practice role. The successful applicant will need to combine compassion and emotional intelligence with reliability, professional boundaries, accurate recording, sound judgement and the confidence to work within clear systems of support, safeguarding and accountability.
About the role
As Senior Recovery Practitioner, you will work directly with adults affected by drug and/or alcohol dependence, trauma and social disadvantage.
You will support people to stabilise, build confidence, develop recovery skills, improve routines and engage meaningfully in a therapeutic community setting. You will also contribute to the development of consistent practice across the Adult Programme, supporting colleagues to work within agreed pathways, recording expectations, safeguarding processes and recovery planning systems.
The role will include:
- delivering structured one-to-one recovery support
- supporting and facilitating group interventions
- contributing to recovery planning, reviews and progression work
- helping people identify goals, risks, strengths and support needs
- providing harm-reduction advice and recovery-focused guidance
- supporting the maintenance of a safe, purposeful and consistent therapeutic environment
- helping to embed structure, routine and community responsibility within the programme
- supporting colleagues with good practice, professional boundaries and clear recording
- identifying and escalating safeguarding, risk and wellbeing concerns appropriately
- contributing to service improvement, quality assurance and reflective practice
- working constructively with internal colleagues and external partners
Many people using our service have experienced trauma, exclusion, instability or repeated service failure. We therefore work within a trauma-focused, psychologically informed environment that prioritises safety, consistency, dignity, accountability and meaningful human connection.
This post would suit someone with solid frontline experience who is ready to take on a more senior practice role, while still remaining closely involved in direct work with people using the service.
What we are looking for
We are looking for someone who is calm, compassionate, reliable and professionally grounded.
You will need relevant experience of working with people facing complexity, distress, exclusion or risk. You do not need to arrive as a complete drug and alcohol specialist, but you will need enough practice maturity to work confidently in a structured recovery setting and help strengthen standards across the team.
Essential criteria
- At least 3 years’ experience in a relevant people-centred support, recovery, health, social care, housing, criminal justice, mental health, homelessness or community setting
- Experience of working with people facing complexity, distress, trauma, substance use, exclusion or significant life instability
- Strong communication and relationship-building skills
- Ability to work calmly with challenging behaviour, risk and emotional distress
- Confidence delivering structured one-to-one support
- Willingness and ability to support or facilitate group interventions
- Ability to work effectively within a team and therapeutic setting
- Good working knowledge of Microsoft 365
- Ability to keep accurate records and follow agreed procedures
- Commitment to safeguarding, professional boundaries and reflective practice
- Ability to support consistent practice without becoming overly informal or over-involved
- Willingness to learn and develop within the role
- Enhanced Disclosure and Barring Service check
Desirable criteria
- Experience in drug and alcohol services
- Experience in mental health, homelessness, criminal justice, social care, housing, community work, peer support or recovery settings
- Experience facilitating groups
- Experience supporting care planning, recovery planning or structured reviews
- Understanding of trauma-informed or psychologically informed practice
- Experience using case-management or client-recording systems
- Experience supporting colleagues, volunteers or peers in practice settings
What we offer
- Work within a trauma-focused, psychologically informed service
- The opportunity to practise within a therapeutic community model
- A senior practice role with meaningful influence on service development
- Regular supervision and professional development
- A supportive team and purposeful working environment
- Positive feedback from people who use the service
- A role with meaningful impact in Plymouth
Benefits
- Company pension
- Sick pay
- Bereavement leave
- Discounted lunch
- Free parking
- Health and wellbeing programme
How to apply
Please submit your CV and a covering letter explaining why you are interested in the role and how your experience relates to the person specification.
This is an in-person role based at Hamoaze House, Mount Wise, Devonport, Plymouth.
Pay: From £27,500.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company pension
- Discounted or free food
- Free parking
- On-site parking
- Sick pay
Experience:
- relevant people-centred support role: 3 years (required)
Work Location: In person
